CH 5 Interpersonal Communication Floyd 3rd Edition

Language

A structured system of symbols used for communicating meaning.

Onomatopoeia

A word formed by limiting the sound associated with its meaning. Words such as meow, buzz, splash, and click

Four types of language rules

Phonological, Syntactic, Semantic, Pragmatic

Phonological

Deals with the correct pronunciation of words

Syntactic

Dictate the proper order of words for the intended meaning.

Semantic

Govern the meaning of individual words

Pragmatic

Apply social and cultural information to the interpretation of statements.

Denotative Meaning

A word's literal meaning or dictionary definition

Connotative Meaning

A word's implied or secondary meaning, in addition to its literal meaning.

Loaded Language

Terms that carry strongly positive or strongly negative connotations.

Ambiguous Language

Language having more than one possible meaning

Recognizing that a word only represents an object or idea but does not constitute the object or idea itself is to understand that language __________________

is symbolic

That a word like "duck" has no characteristics of a duck--the word"duck" cannot fly, does not have a bill or webbed feet, and does not quack-- represents the concept that language is usually ________

arbitrary

Language is governed by ______

rules

Language has layers of ________

meaning

Sapir-Whorf Hypothesis

The idea that language influences the ways that members of a culture see and think about the world. Embodies two specific principles: Linguistic determination and linguistic relativity.

Linguistic determination

suggests that the structure of language determine how we think.

Linguistic relativity

because language determines our perceptions of reality, people who speak different languages will see the world differently

What is true about language?

Concrete words are specific

Credibility

The extent to which others perceive us to be competent and trustworthy.

Cliches

Language practice that can diminish credibility; or phrases that were novel at one time but have lost their effect because of overuse.

Dialects

variations on a language that are shared by people of a certain religion or social class.

Equivocation

strategically vague language that disguises the speaker's true intentions.

Weasel Words

terms and phrases that are intended to mislead listeners by implying something that they don't actually say.

Allness Statement

Specific form of weasel words; Declaration implying that a claim is true without exception.

Affection

an emotional experience that includes feeling of love and appreciation that one person has for another

Intimacy

close, supportive relationships

Euphemism

A vague mild expression that symbolizes something more blunt or harsh.

The practice of using euphemisms specifically to distort meaning or to make offensive or upsetting news seem more acceptable is referred to as __________

Doublespeak.

Slang

informal, unconventional words that are often understood only by others in a particular group.

Defamation

Language that harms a person's reputation or image.

Libel

A defamatory statement made in print or in some other fixed medium.
ex. Mariya tweets that Hannah is a well known thief, even hough she has no evidence.

Slander

A defamatory statement made aloud.

Profanity

A form of language considered vulgar, rude or observe in the context in which it is used.

Hate Speech

a specific form of profanity meant to degrade, intimidate, or dehumanize people on the bases of their gender, national origin, sexual orientation, etc.

Communication Climate

Emotional tone of a relationship.

Confirming Messages

Behaviors that indicate how much we value another person

disconfirming messages

Behavior that imply a lack of regard for another person.

3 types of disconfirming messages

From most to least disconfirming: 1. Impervious response 2. Verbal abuse 3. Generalized complaining.

Impervious Response

...

Verbal Abuse

...

Generalized Complaining

...

Defensiveness

Excessive concern with guarding oneself against the threat of criticism

Supportiveness

Person's feeling of assurance that others care about and will protect him or her

Non-evaluative Feedback

A reply that withholds assessment of what the speaker has said or done

Evaluative Feedback

A reply that offers an assessment of what the speaker has said or done.

I-statement

A statement that claims ownership of one's thoughts or feelings. The speaker claims responsibility.

you-statement

A statement that shifts responsibility for one's own thoughts or feelings to the listener. the listener claims responsibility.

Techniques of non-evaluative feedback

offer support, probe, paraphrase

Reason

Make judgments about the worlds based on evidence rather then intuition.

What is true about how names define and differentiate us?

#NAME?

Language is bound by ____

Context and culture

Ways that humor can enhance our communication with others

Diffuse stress, make social interactions more enjoyable , can reinforce people's feeling of intimacy.

What type of humor is seen as particularly attractive in others?

self-deprecating

Feedback

includes the verbal and nonverbal behaviors through which you convey your attention to a person's message.

Most important aspect of humor?

a violation of our expectations

The symbolic nature of language is illustrated by the fact that different languages have _________ words for the same thing.

Different

communication scholars have shown that ______ can help reduce cortisol levels, resulting in stress reduction.

writing about positive feelings for a loved one

How does slang serve a social function?

It helps us identify who does and does not belong in our social groups.

The meaning of words are situated in where?

In the people who use them

What does the semantic triangle help us understand?

The relationship between words and their denotative and connotative meanings

In the semantic triangle, the connotative meaning of a word is called the ______. While the denotative meaning is the __________.

reference; referent.

What is true about the symbolic nature of language?

It evolves.

Some social groups have recognized that they can _______ the negative effects of certain profane terms by using the terms themselves, or reclaiming the terms.

reduce

Why are hate laws and regualtions controversial, according to those who oppose them?

It is difficult to tell what is hate speech and what is not. Restricting speech violates the first amendment of the constitution.

profanity can sometimes be a __________ when it is used to establish and maintain an informal social atmosphere.

social lubricant

How does humor enhance our communication?

It can reinforce relationships.

The Sapir-Whorf hypothesis suggests which of the following?

Language shapes our views of reality.

What might a critic of the Sapir-Whorf hypothesis say?
Multiple

Not having a word for an experience does not necessarily mean that experience does not exist.

Which of the following constitutes profanity?

#NAME?

Strategic ambiguity is used in which of the following?

equivocation

The "ladder of abstraction" performs what function?

It illustrates the progression of words from the more abstract to the more concrete.

Language is said to be generally arbitrary because of which of the following?

Words do not have a direct connection to the idea or ideas they represent.

Words or phrases that were novel at one time but have since lost their impact because they have been overused are called ?

clich�s