Chapter 4

Ethics

Principles of right and wrong
that individuals, acting as free moral agents,
use to make choices to guide their behavior.

Taxonomy of IT Ethical Issues 5 Moral Dimensions

Information rights & obligations
Property rights & obligations
Accountability & control
System quality
Quality of life

Taxonomy of IT Ethical Issues 3 Layers of Impact

Individual
Society
Polity

5 Moral Dimensions Information rights & obligations

Individuals - privacy: control information about individuals
Organizations - confidentiality: control information about organizations

5 Moral Dimensions Property rights & obligations

Intellectual Property in the digital age

5 Moral Dimensions Accountability & control

Accountable for harm and responsibility to control risk of harm

5 Moral Dimensions System quality

Reasonable expectations of system and data quality

5 Moral Dimensions Quality of life

Impact on non-work factors that affect general well-being of individuals and societies.

Technology Trends That Raise Ethical Issues

Doubling of computer power: More organizations depend on computer systems for critical operations
Rapidly declining data storage costs: Organizations can easily maintain detailed databases on individuals
Networking advances and the Internet: Copying data

NORA Technology- Nonobvious Relationship Awareness

can take information about people from disparate sources and find obscure, nonobvious relationships. It might discover, for example, that an applicant for a job at a casino shares a telephone number with a known criminal and issue an alert to the hiring m

Privacy:

Claim of individuals to be left alone, free from surveillance or interference from other individuals, organizations, or state.
Claim to be able to control information about yourself

Fair Information Practices (FIP):

Set of principles governing the collection and use of information
Basis of most U.S. and European privacy laws
Based on mutuality of interest between record holder and individual
Restated and extended by FTC in 1998 to provide guidelines for protecting on

COPPA:

privacy protection for online users who are children

Gramm-Leach-Bliley Act:

privacy protection for bank customers

HIPAA:

privacy protection for medical records

Notice/awareness (core principle):

Web sites must disclose practices before collecting data

Choice/consent (core principle):

Consumers must be able to choose how information is used for secondary purposes

Access/participation:

Consumers must be able to review, contest accuracy of personal data

Security:

Data collectors must take steps to ensure accuracy, security of personal data

Enforcement:

Must be mechanism to enforce FIP principles

Cookies

Tiny files downloaded by Web site to visitor's hard drive
Identify visitor's browser and track visits to site
Allow Web sites to develop profiles on visitors

Web bugs

Tiny graphics embedded in e-mail messages and Web pages
Designed to monitor who is reading message and transmit information to another computer

Spyware

Surreptitiously installed on user's computer
May transmit user's keystrokes or display unwanted ads

Intellectual property

Intangible property of any kind created by individuals or corporations

Trade secret:

Intellectual work or product belonging to business, not in the public domain

Copyright:

Statutory grant protecting intellectual property from being copied for the life of the author, plus 70 years

Patents:

Grants creator of invention an exclusive monopoly on ideas behind invention for 20 years

Ethical Analysis: 5 Step Process

Identify and clearly describe the facts
Define the conflict or dilemma and identify the higher-order values involved
Identify the stakeholders
Identify the options that you can reasonably take
Identify the potential consequences of your options
Make your

Golden Rule:

Do unto others as you would have them do unto you

Immanuel Kant's Categorical Imperative:

If an action is not right for everyone to take, it is not right for anyone

Descartes' Rule of Change:

If an action cannot be taken repeatedly, it is not right to take at all

Utilitarian Principle:

Take the action that achieves the higher or greater value

Risk Aversion Principle:

Take the action that produces the least harm or least potential cost

Ethical "no free lunch" rule:

Assume that virtually all tangible and intangible objects are owned by someone unless there is a specific declaration otherwise - someone must pay