MGT 340 Chapter 3

conflicts of interest exist when employees must choose whether to

advance their own personal interests, those of the organization, or those of some other group

______ are used to obtain or retain business and are not generally cnosidered illegal in the U.S.

facilitation payments

A secret agreement between two or more parties for a fraudlent, illegal, or deceitful purpose is known as

collusion

the age discriminination in employment act specifically outlaws hiring practices that discriminate against people

who are 40 and over

_________ is associated with a hostile workplace where someone considered a target is threatened, harasses, belittled, or verbally abused.

bullying

examples of consumer fraud include shoplifting, collusion, guile, and duplicity.

true

_________ is defined as any purposeful communciation that deceives, mainpulates, or conceals facts in order to create a false impression.

fraud

An ________ requires an individual to choose among several actions that have negative outcomes

ethical dilemma

an ethical issue is problem, situation, or opportunity

requiring an individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical

an interchange of giving and receivng in social relationsups known as

reciprocity

developing ethical issue awareness is the first step toward understanding business ethics.

true

when a restaurant claims that it sells the world's best cup of coffee, it could be accused of

puffery

______ is the offering of something of value in order to gain an illicit advantage

bribery

the ______ makes its illegal for individuals, firms, or third parties doing business in American markets to "make payments to foreign government officials to assist in obtaining or retaining business.

U.S. foreign corrupt practices act (FCPA)

an employee sorts through a competing business's trash to see if there are any documents that could reveal secret information. This is a misuse of

corporate intelligence