Chapter 30, 31, 32

test-taking skills

A factor that will affect how well you perform during the licensing examinations and on tests in general is:

time management

A test-wise student begins to prepare for a test by practicing good study habits and:

deductive reasoning

The process of reaching logical conclusions by employing logical reasoning is:

motivation

The drive to take necessary action to achieve a goal is called:

independent salon

The small salon that is owned by an individual or two or more partners is called a(n):

franchise salon

A salon with a national name, consistant image, and business formula owned by an individual is considered a(n):

resume

A written summary of your education and work experience is a:

the position you are seeking

Information that is contained on a resume should be relevant to:

employment portfolio

A bound collection of photos and documents that reflect skills and accomplishments should be contained in a(n)

targeting employers

One of the most important steps in the process of job hunting is to narrow the search by:

networking

The technique of establishing contacts that may eventually lead to employment opportunities is:

checklist

During salon visits, to ensure that all key areas are observed, it is important to develop a:

send a thank you note

After being granted an employment interview or salon observation, it is customary to:

transferable skills

Skills mastered at other jobs that can be put to use in a new position are called:

professionalism

The portfolio, like the resume, should be prepared in a way that projects:

appropriate for the position

When selecting an interview wardrobe, it is critical that the selection be:

reflect on answers in advance

To prepare for questions that may be asked during an employment interview, it is important to:

informed comparisons

When researching potential employment opportunities, it is important that the stylist make:

positive impression

During a salon interview, a warm, friendly smile and confident posture project a(n):

work ethic

A commitment to doing a good job for the salon and for clients and to pride in workmanship portrays a strong:

persistence

Career success is achieved through self motivation, energy and:

20 seconds

The average time and employer will spend scanning a resume is:

services the type of clients you wish to serve

When choosing a salon for employment opportunities, it is critical to choose a salon that:

the best package of income and career development

Comparing answers from salon interview questions will help you choose:

one

If possible, a simple resume should have how many pages?

required

In the cosmetology industry or service industry, putting clients first is:

job description

The document that outlines the duties and responsibilities of a salon or spa position is a:

salary

The most reliable method of compensation for a new salon professional is:

commission

Compensation that is paid as a direct result of total amount of service dollars generated for a salon is:

productivity

A salary-plus-commission structure is used to motivated practitioners to increase:

tips

Income in addition to your regular compensation that must be tracked and reported on:

defaulting

Nonpayment of financial debts such as mortgages or student loans is called:

budget

Creating a personal plan to meet financial obligations can be achieved by creating a:

upselling

The practice of recommending and selling additional services to clients is known as:

retailing

Recommending professional products to clients for at home care is known as:

successful selling

Recognizing the client's needs and preferences lays the foundation for:

good personality

To be successful in sales, you need ambition, determination, and a:

soft sell

Informing clients about a product without stressing that a client purchase is a:

client base

Clients that you serve on a regular basis are referred to as your:

rebooking

While servicing clients the process of scheduling them for their next appointment is known as:

find a role model

One of the best ways to improve your performance is to:

problem solver

Someone who recognizes and resolves problems constructively is a:

people skills

A salon is a team environment that requires that you practice and perfect your:

each client

To become a proficient salesperson, adapt your approach and technique to meet the needs and personality of:

punctual

Scheduling is central to the salon business: it is respectful to clients and coworkers to be:

good visibility and accessibility

Two of the most important factors in predicting the success of a business are:

target market

When opening a new business, the location selected should reflect your:

business plan

A written plan that describes a business and foresees projections for the next 5 years is a:

sole proprietorship

A salon that is owned and operated by an individual is referred to as a:

OSHA

The federal agency that requires that the ingredients of cosmetic preparations be available to employees is:

capital for investment

One reason for entering into a partnership agreement is to have:

stockholders

Companies or people that have an ownership interest in a company are:

incorporating

One of the best ways for a business owner to protect personal assets is:

salary

A stockholder of a corporation is required to pay unemployment insurance taxes on:

lease

A written agreement with a building owner that outlines the responsibilities for repairs and expenses is a:

salon owner

Malpractice insurance is the responsibility of the:

record system

Good business operation requires a simple and efficient:

income

Records that include receipts from client services and retail sales should be listed as:

consumption supplies

Supplies that are used and replaced in the daily business operation are identified as

retail supplies

Supplies and products that are sold to clients are classified as:

service records

Client's preferences, products used, and personal information should be recorded on:

maximum efficiency

In planning and constructing the physical layout of a salon, it should be designed for:

meet payroll obligations

In order to have a successful business, a top priority, in the allocation of funds is to:

receptionist

The important job of scheduling appointments and greeting clients is generally the responsibility of the:

advertising

Newspaper or radio ads and satisfied clients who promote a salon favorably are all forms of: