True or false: haircutting and hairstyling were practiced as early as the ice age
True
True or false: Ancient people used animal hugh as a colorant for hair
False
True or false: Queen Nefertiti erected a personal cosmetics factory next to the Dead Sea
False
True or false: throughout the Chou Dynasty the royal colors were gold and silver
True
True or false: the croquignole wrapping technique was introduced after WW1
False
True or false: The preheat perm method was introduced in 1931
True
True or false: US hairdressers ushered in a new era in highlighting with the art of hair weaving using aluminum foil in the 1970s
False
True or false: Brazilian straightening techniques were introduced in the United states in 2006
True
True or false: having good life skills builds high self esteem
True
True or false: explore is an example of an active, problem solving word
True
True or false: Exercise and recreation stimulate clear thinking and efficient planning
True
True or false: If you find studying overwhelming, you should focus on large tasks all at once
False
True or false: Dental floss should be included in a hygiene pack for use at work
True
True or false: perfume oils are usually acceptable when working in a salon with a no fragrance policy
False
True or false: it is not necessary to wear makeup on workdays in the salon
False
True or false: a hydraulic chair can be raised or lowered to accommodate stylists of different heights
True
True or false: in cosmetology, customer service is central to success
True
True or false: A consultation need only be performed prior to the clients first service and salon visit
False
True or false: When discussing haircolor with a client, photos can be confusing
False
True or false: Older clients do not like gum chewing, slang, or the use of yeah instead of yes
True
The art and science of beautifying and improving the skin, nails, and hair
Cosmetology
Cosmetology comes from what word
Greek word kosmeticos
The first to cultivate beauty with extravagent fashions and use cosmetics as part of their personal beautification habits were
The Egyptians
Ancient egyptians were the first civilization to infuse essential oils from
Leaves and blossoms
What was created by ancient t Egyptians from a mixture of ground Galena, sulfur, and animal fat
Kohl
The process of steam distillation was refined by the
Persians
In ancient Rome, women used hair color to indicate their
Class in society
Poor women in Ancient Rome colored their hair
Black
During renaissance the unusual practice of shaving eyebrows was done to give a woman a look of greater
Intelligence
During the Victorian age woman pinched their cheeks and but their lips to
Induce natural color
The barber pole has its roots in a medical procedure called
Bloodletting
The salon industry depends heavily on its relationships with product distributors which are refferred to as
Distributor sales consultants
The types of facilities in which cosmetoloigists work include what
Specialty salons, full service salons, and day spas
Your license will unlock countless doors for employment however your career will be fueled with
Personal dedication and passion
A success strategy where you imagine yourself working in your dream salon is
Visualization
A symptom if taking on too much which is a symptom of faulty organization
Procrastination
An unhealthy compulsion to always do things perfectly is
Perfection
The inner desire that propels you to do something
Motivation
A talent and unlimited inner resource of ideas and solution is
Creativity
An essential part of a business plan is a
Mission statement
Which of the following is an example ofa short term goal
Graduating from cosmetology school
Which of the following professional behaviors demonstrates ethical behavior
Be courteous, be honest, provide competent services
A combination of understanding, empathy, and acceptance is called
Sensitivity
Professionals who have an easy time talking about themselves and listening to others have developed effective
Communication skills
The hallmark of professionalism is
Politeness
Sitting improperly puts stress on
Neck, legs, back
Guidelines for good work posture include
Elongate the neck, sit with straight back, keep chest up and out
The design and planning of the workplace for maximum comfort, safety, and efficiency is known as
Ergonomics
Stressful, repetitive motions have a cumulative effect on joints and
Muscles
What will help counter the negative effects of repetitive motions
Stretching and walking around at intervals
A tennis ball is useful in exercises to release stress from repetitive movement of which body part
Fingers
A fundamental factor in human relations involves a persons sense of
Security
An important aspect of human relations is to
Talk less, listen more
The act of successfully sharing information between two people or groups of people is known as
Effective communication
The client consultation is also known as
Needs assessment
Prior to sitting at your station, every new client should fill, out an intake form also called a
Consultation card
A client who prefers simple and sophisticated clothing, monochromatic colors, and no bright patterns is said to have what kind of style
Classic
The first step jn the 10 step consultation method is
Review the intake form
You should ask the client what at home products used as part of which step if consultation
Analyze clients hair
Counseling clients omitted salon maintenance, lifestyle limitations, and home maintenance commitments is part o f which step of the consultation
Discuss unkeepm and maintenance
When suggesting options to a client what criteria should be used
Lifestyle, face shape, hair type
When handling a scheduling mix up with a client it is recommended that you
Never argue and be polite
When communicating with your salom manager you should do what
Be open and honest, check your attitude, get your facts straight
New York chemist who introduced permanent hair color and founded Clairol
Lawrence Gelb
Period in history during which western civilization made through transition from medieval to modern history
Renaissance
Pioneer in the modern African American hair care and cosmetics industry
Sarah breedlove
Austere and restrictive period in British history from 1837 to 1901
Victorian age
Mineral that is the chief source of mercury used to make vermilion
Cinnibar
Name coined by beauty legend Noel DiCaprio
Day spa
Modern version of the cold wave
Alkaline perm
Inventor in 1872 of the first curling iron
Marcel grateau
The moral principals by which we live and work
Ethics
To list tasks in order of most to least important
Prioritize
Putting off until tomorrow what you can do today
Procrastination
Establishes values the institution lives by as well as target goals
Mission statement
Conscious act of planning your life, instead of just letting things happen
Game plan
Also known as tact; the ability to deliver truthful messages in a kind way
Diplomacy
Your posture, as well as the way you walk and move
Physical presentation
The impression you project through outward appearance and conduct
Professional image
Daily maintenance of cleanliness through the prActice of good sanitary habits
Personal hygiene
Collection if items to maintain sanitary habits at work
Hygiene pack
The verbal communication with a client that determines the clients needs and how to achieve the desired results
Client consultation
Term commonly used by spas because of the amount of time clients spend there
Guest
Collected photos if a stylists work
Portfolio
Listening to a client and then repeating what you think the client is telling you
Reflective listening