Effective managers of people are able to recognize faults within themselves and make corrections to ___________
improve their performance
All prisoners shall be personally observed by a staff member at least ____ on an irregular schedule. The time of all such checks shall be ____, as well as the ___
once every hour, logged, results
When asking or directing inmates to complete tasks, the most effective way to achieve positive results is having ____
good interpersonal communication
Facial expressions, body language, and eye contact are considered forms of ____
non-verbal communication
When responding to an inmate request, if the answer is either yes or no, _____ reason
follow up with a
Inmate games are the _____ taken by inmates to disrupt the operations of a facility
manipulative actions
If you suspect you or fellow corrections officers are being targeted for an inmate game, you must ____
notify your supervisor
The ____ Amendment states: Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof: or abridging the freedom of speech, or of the press: or the right of the people peacefully to assemble, and to petitio
1st
Denial of medical treatment would be an example of ____ which is prohibited by the 8th Amendment of the Constitution.
cruel and unusual punishment
The ____ Amendment guarantees an inmate's right to receive due process in disciplinary action taken against them
14th
A ____ provides remedies for inmates who believe an officer acting under the "color of law" has violated their federal constitutional rights
1983 action
An intentional act on the part of a correctional officer that causes harm to an inmate is considered: ____
willful intentional conduct
Security of the facility, safety of inmates and staff, smooth administration of the facility, need to maintain reasonable budget, need for swift punishment of jail rule breakers, and discipline are examples of: ____
legitimate penological interest
Protection from lawsuits if a jail employee follows established legal precedents and legal policy and procedures is considered ____
qualified immunity
A supervisor should be informed immediately when a jail ____ is found missing.
key
The primary method of detecting escapes in the jail is performing a ____
headcount
Keys should be stored in a ____ cabinet, ____ located when not in use
secure, centrally
____/____ may never use the jail keys, even when being supervised by an officer
Inmates/workers
Jail keys should be carried ____
inconspicuously
_____ is defined as: to exercise the minimal necessary strength or power to overcome resistance or to compel an inmate to act in a certain way or to refrain from acting a certain way.
Use of force
Use of force should always be justifiable and never used as ____ or ____
punishment, retaliation
Always call for ____ when encountering an inmate who is upset or appears the slightest bit aggressive.
backup
You must always ____ any use of force
document
Maintaining a professional ____,____, and ____ can assist in resolving an incident in a more timely and efficient manner
attitude, demeanor, conduct
Corrections officers should never perform ____ searches.
body cavity
To conduct a strip search, the officer must first establish ____
reasonable suspicion
When applying handcuffs or shackles to inmates, the officer should ensure the restraints are ____
double locked
Restraints are to never be used as ____
punishment
Tools, supplies, and equipment which are particularly hazardous shall be used by inmates only under ___
direct supervision
During the booking process, every officer should obtain accurate information on arrestees concerning their ___, ___, and ____
physical attributes, medical history, general information
Inmate records shall be safeguarded from ____ and ____ disclosure
unauthorized, improper
____ problems can occur due to lack of space to place violent or problematic inmates in secure housing
Classification
A complete inmate medical examination should always occur within ____ of intake
14 days
Never ignore or dismiss an inmate who reports that they are experiencing a ____
medical emergency
____ should always be notified if a detainee is extremely intoxicated
medical personnel
Operating under the assumption that all inmates are carrying an infectious disease is considered using ____
universal precautions
____ is a metabolic disease in which the body's inability to produce any or enough insulin causes elevated levels of glucose in the blood
Diabetes
Two dangerous conditions which can occur with a diabetic inmate are ___ and ___
insulin reaction, diabetic coma
The anxiety disorder that is recognized as "a maladaptive reaction to a traumatic event" is:
post-traumatic stress disorder
Suicide watch parameters should never exceed ___ minutes and should be determined by ____ or ____ personnel
15, medical, mental health
____ should never remove an inmate from a suicide watch
Corrections officers
All threats of suicide should be taken as ____
serious
When responding to a suicide, the corrections officer should always call for backup and ensure they ____
secure the scene
When transporting an inmate, it is generally required that the corrections officer should ensure that ____ are applied
restraints
The seven essentials to report writing are:
who, what, why, when, where, how, and action taken
The 5 C's of report writing are:
clear, concise, correct, courteous, and complete
Corrections officers document to provide an ___ of an event for later referencing
accurate account
When writing a report, corrections officers should only include ___ and not their ___
facts, opinions
In a hostage situation, do not ask the captors if they are going to ____
kill you
In a hostage rescue situation, you should never approach the rescue team because they will _____
treat everyone as hostile.