What is the primary factor that will prevent companies from growing in the next decade?
the inability to attract and retain employees
Protection programs are what type of compensation benefits?
non-monetary
Which of the following would be an example of a non-monetary reward?
medical insurance
B) vacations
C) day care assistance
D) all of the above
D
This law made it illegal to pay women less for performing equal work as men.
) Equal Pay Act of 1963
What is the typical annual Cost-of-living adjustment (COLA) in recent years?
2 to 3 percent
What type of pay system rewards employees for partially or completely attaining a predetermined work objective?
incentive pay
Jason works at a call center for an insurance company, and he has been answering calls regarding auto insurance. Recently, he started to attend a training program about home insurance. Upon successful completion of this training program, Jason will be abl
pay-for-knowledge
Which of the following is NOT one of the three broad categories that are considered discretionary benefits?
worker's compensation laws
) Samuel is a recently hired HR professional working at XYZ Motor Co. His current project involves recording the time it takes assembly workers to complete their tasks. With the help of industrial engineers in the manufacturing plant, the aim of this proj
welfare practices
These are positive employer gestures that go beyond what was required by law, created in part to thwart potential union activity.
welfare practices
A company's ability to sustain market share and profitability for several years running is referred to by what term?
competitive advantage
This term suggests that a loss is likely for the firm, and that the individual will be left with little control
threat
What strategy describes the use of benefit and compensation packages in order to support both HR and competitive strategies?
total compensation strategies
Ryanair uses one type of aircraft in its fleet and requires their passengers to carry their luggage to the plane. Ryanair's decisions exemplify which of the following competitive strategies?
lowest-cost strategy
A company using this competitive strategy seeks to offer a product or service that is completely unique from other competitors in their market segment.
differentiation strategy
Which of these actions would HR seek to encourage in attempting to create a lowest-cost competitive strategy?
) high concern for the quantity of output
This group is directly involved in producing goods and delivering services for a company.
line employees
This agreement describes the terms of employment that are set between management and union bargaining representatives.
collective bargaining agreement
Sandra's position changed from supervisor at the planning department to supervisor at the new projects department. In terms of career development, which of the following is more applicable to Sandra's situation?
a lateral move across the company's hierarchy
Which of the following plans is considered a company sponsored program that provides income to workers throughout their retirement?
pension plans
Oftentimes, companies use this method to trim their payroll responsibilities by encouraging higher paid workers with more seniority to voluntarily leave the company earlier than previously planned.
early retirement programs
What U.S. federal law established a national minimum wage for employees involved in commerce (rather than just those employed by companies working for the U.S. government), as well as prohibit most employment of minors in oppressive child labor?
The Fair Labor Standards Act of 1938
These ordered sets of jobs make it easy for compensation managers to give a clear relative value for all jobs within a company.
internally consistent compensation systems
What is a systematic process for gathering, documenting, and analyzing information in order to describe jobs?
job analysis
What do compensation managers use to recognize differences in the relative net worth of jobs and to establish pay differentials based upon management priorities?
) job evaluation
These compensation systems go a long way in attracting and retaining the most qualified employees and are based upon market and compensation surveys.
market-competitive pay systems
Which analysis allows business professionals to determine where they currently stand in the market based on both the external market context and internal factors?
strategic analysis
Which of the following represents the pay rate differences for jobs and employee contributions of unequal worth to a company?
pay structures
These build upon pay grades and include maximum, minimum, and mid-point pay rates for jobs in particular pay grades
pay ranges
Which of the following are stakeholders within a company?
line managers
B) executives
C) unions
D) all of the above
________ compensation refers to the mental state of employees as a result of their performance on the job.
Intrinsic
) ________ pay systems reward employees with base pay raises according to their length of service on the job.
Seniority
) ________ decisions are made in order to support the fulfillment of strategic decisions.
Tactical
Strategic management involves distinguishing between ________ and ________ in attempting to achieve company goals, thus making strategic management an imprecise process.
threats, opportunities
) Competitive ________ is the use of company resources (such as capital, technology, and human resources) to promote and sustain competitive advantage.
strategy
P&G uses a ________ strategy based on brand image and price premium in between its Iams and Eukanuba brands
differentiation
Human resource professionals are ________ employees because they exist to provide support services for line employees.
staff
Companies that are implementing ________ plans generally increase the amount of classroom and on-the-job training as these types of plans make training necessary rather than optional.
pay-for-knowledge
Employment ________ occurs when an employee's agreement to perform work is ended, whether it is voluntarily or involuntarily.
termination
Due to recent economic downturn, XYZ Co. decided to shut down one of its appliance manufacturing plants in the United States, and therefore around 300 workers need to be laid off. XYZ Co. will award these laid off workers with 6 months of ________ pay.
severence
This amendment to the U.S. Constitution gives Congress the power to regulate commerce with foreign nations, individual states, and Indian Tribes.
Article I, Section 8
Which amendment to the U.S. Constitution made it illegal to restrict the freedom of religion, speech, and press, as well as protect the right of people to peacefully assemble?
First Amendment
Which branch of the federal government is responsible for interpreting laws?
judicial branch
This program grants income to workers who are unable to work due to injuries sustained while on the job
workers' compensation
Which of the following is NOT addressed by the Fair Labor Standards Act of 1938?
executive compensation
An employee has a regular hourly rate equal to $12. According to FLSA, how much should her/his employer pay this employee for each additional hour worked beyond the regular 40 hours within a period of 7 consecutive days?
$18
An employee has a regular hourly rate equal to $10 and works 45 hours within a period of 7 consecutive days. How much should the employer pay this employee for 45 hours in total?
) $475
What are the revised guidelines introduced in 2004 for determining whether jobs are exempt from FLSA overtime pay provisions called?
Fair Pay Rules
Which of the following examples is NOT considered as a compensable work activity?
an employee travels from home before the regular workday and returns to his/her home at the end of the workday
Based upon the FLSA child labor provisions, what is the minimum age that a child must be in order to be legally employed?
14
Which of the following is NOT a protected characteristic by Title VII of the Civil Rights Act of 1964?
sexual orientation
Intentionally treating women less favorably than men solely based upon their gender would be what form of discrimination?
disparate treatment
) A policy that applies to all company employees, but unintentionally hurts a protected group disproportionately, would be what form of discrimination?
disparate impact
This act strengthened the Equal Pay Act of 1963 by requiring employers to show that pay disparities are job related rather than sex-based. This act also prohibits employers from retaliating against employees who share their salary information.
The Paycheck Fairness Act
The "equal benefit or equal cost principle" is part of which Act?
The Older Workers Benefits Protection Act (OWBPA)
As a result of this law enacted by Congress, employers must now show that employment practices that create disparate impact are a business necessity. This law also made it legal for U.S. citizens working abroad for U.S. companies to file suit.
The Civil Rights Act of 1991
This law makes it illegal to discriminate against people with physical and mental disabilities both within and outside employment settings, including public transportation, public accommodations, and employment.
Americans with Disabilities Act of 1990
The Americans with Disabilities Act of 1990 (ADA) applies to companies that employ at least how many workers?
15
Jennifer works as a clerk in a company. The essential function of her job is producing memoranda using word processing software. If she develops crippling arthritis, which act requires her employer to make reasonable accommodations, such as providing a vo
Americans with Disability Act of 1990
Construction contractors, working on government contracts valued at more than $2,000, must pay their laborers and mechanics what type of local area-based wage according to the Davis-Bacon Act of 1931?
prevailing wage
Which of the following laws established a law in order to regulate the implementation of various employee benefits and pension programs?
The Employee Retirement Income Security Act of 1974 (ERISA)
Melissa has been working in XYZ Company for the last 8 years. She got a very attractive job offer from another company in the same industry and decided to leave her current company. She is one hundred percent vested. Which of the following acts guarantees
) ERISA
Which of the following acts was enacted in order to allow employees who are terminated, laid off, or have a change in their employment status to temporarily remain on the employer-sponsored medical insurance plan?
The Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA)
Title VII and ADEA do not protect federal government employees. Which one of the following executive orders and/or laws gives similar protection to federal government employees?
) Executive Order 11478
This provision mandates that federal government agencies take affirmative action in providing jobs for individuals with disabilities
The Rehabilitation Act
PPACA and its amendment Health Care and Education Reconciliation Act of 2010 are considered to be the basis for health care reform in the United States. Which of the following is NOT considered to be one of the goals of this health care reform?
to increase the fund for the Medicare program
What is it called when the compensation practices in non-unionized companies mirror those found in unionized settings?
the spillover effect
Which of these was given as a reason why union influence has diminished?
foreign automobile manufacturers producing higher quality vehicles
B) union companies demonstrating lower profits than non-union companies
C) technological advances
D) all of the above
Answer: D
This type of bargaining occurs when unions shift from bargaining for large pay increases to simply bargaining for greater job security
) concessionary
) Which refers to the set of regulations that applies to taxation in the United States?
Internal Revenue Code
Congress creates and passes laws within the ________ branch of the American government.
legislative
) During the ________, which took place in the 1930s, a great number of businesses failed and unemployment soared, forcing the government to intervene.
: Great Depression
The FLSA requires that overtime be paid on all hours worked in excess of ________ hours within a period of 7 consecutive days.
40
The ________ of 1963 makes it illegal to pay one sex more than the other for equal work performed.
: Equal Pay Act
The ________ Amendment allows female employees to charge employers with Title VII violations regarding pay only when the employer has violated the Equal Pay Act of 1963.
Bennett
The ________ in Employment Act of 1967 was passed by Congress in order to protect workers 40 years of age and older from unlawful discrimination.
: Age Discrimination
The ________ generation was born between roughly 1946 and 1964, and represents a big swell in the American population as the workforce gets progressively older.
baby boomer
The ________ of 1978 was put in place to prohibit disparate impact discrimination from occurring against pregnant women in all employment practices, as well as to ensure that pregnancy was treated the same as any other form of disability.
Pregnancy Discrimination Act
) The ________ of 1993 sought to provide employees with job protection in case of a family or medical emergency.
: Family and Medical Leave Act (FMLA
) ________ refers to an employee acquiring non-forfeitable rights to an employer's contribution to fund benefits.
Vesting