What served as the basis for lean thinking?
JIT
Which of the following is not an example of process waste?
defect free products
When comparing service processes to manufacturing processes, one would say that they are _____ controllable.
less
Uncertainty regarding services operations can arise from which of the following?
- uncertainty in task time
- uncertainty in demand
- customers' production roles
From which company did lean evolve?
Toyota
Lean production requires that activities be ______ to achieve production using minimal inventories
integrated
All of the following are types of waste in a lean process except:
Underproduction
Value stream mapping (VSM) is a two-part process. What are those parts?
- current state
- future state
A term used for the philosophy of making factory workers personally responsible for the quality of their output is ____
quality at the source
What type of production only produces what is needed when it is needed?
JIT
What type of schedule requires material to be pulled into final assembly in a uniform pattern?
level
When you remove the number of parts used in production to adjust on-hand inventory balances, you are conducting a ___
backflush
With regard to lean production, the time between two identical units being completed on the line is called what?
Cycle time
Which of the following is a signal that could be used in a kanban system?
- containers
- cards
- golf balls
T/F
A kanban system produces zero inventory.
False
Which of the following is not a concept related to lean network design?
generalized plants
T/F
Lean production uses a pull system for production.
True
Which of the following is not a category that applies to lean design principles?
lean transportation
T/F
A lean layout requires a balanced work flow.
True
Who typically performs preventative maintenance?
Operators
What term describes a philosophy in which similar parts are arranged into families and processes to make parts by manufacturing cells?
group technology
When production flow is smoothed to dampen the schedule variation, we call this_____
uniform plant loading
Lean production uses a pull system. To enable this pull process to work smoothly, lean production demands what?
- high levels of quality at each stage of the process
- strong vendor relations
- fairly predictable demand for the end product
Lean supply chains design principles can be divided into three major categories. Which of the following components are part of lean supply chains?
- building a lean supply chain
- specialized plants
- collaboration with suppliers
When considering a lean supply chain, which of the following components can have a lean focus?
- lean suppliers
- lean procurement
- lean manufacturing
- lean warehousing
- lean logistic
- lean customers
Which of the following is not a lean technique applied to service companies?
Introduce push scheduling
T/F
Waste reduction refers only to the elimination of non-value adding activities that are part of the value stream.
False
Value stream mapping (VSM) is used to visualize what?
- information flows
- product flows
What is a special type of flowcharting tool that is used in lean processes?
Value stream mapping
What term describes the value-adding and non-value-adding activities required to design, order and provide a product or service?
value stream
What type of activities transform materials and information into something the customer wants?
Value-adding