Human Resources Exam 2

_____ is a process that provides the organization with a pool of qualified job candidates from which to choose.

recruitment

A _____ is a process by which internal jobs are sent through a predetermined method so all employees have access to the job announcement.

bidding system

Which of the following refers to a formal system that is developed to determine what tasks people actually perform in their jobs?

Job analysis

Which of the following refers to how a job can be modified or changed to be more effective?

Job design

Which of the following discusses the skills and abilities a person must have in order to perform a particular job?

Job specification

A _____ is a list of tasks, duties, and responsibilities of a job.

job description

Which of the following is likely to be a component of a task-based job analysis?

Assisting customers with product question

Which of the following analyses focuses on the duties involved in a particular job?

Task-based analysis

The main purpose of the _____ is to preserve jobs for those who have legal documentation to work in the United States.

Immigration Reform and Control Act

Which of the following forms serves as the reporting form that determines the identity and legal work status of a worker in the US?

INS I-9 form

Which of the following legislations was created to introduce legislative changes to enhance the federal government's ability to conduct domestic and international investigations and surveillance activities?

Patriot Act

Which of the following legislations is used by the Government to view the communications of an employee suspected of terrorism without informing the employer?

Foreign Intelligence Surveillance Act

For a company to be covered by the Equal Employment Opportunity Commission, it must have at least _____ employees.

15

GoAir is an airline that does not employ pilots who are older than 40 years of age for safety reasons. This is an example of _____.

Bona Fide Occupational Qualification

When an organization discriminates through the use of a process rather than a conscious intention to discriminate and affects a protected group as a whole, it is known as _____.

disparate impact

_____ refers to a situation wherein an organization intentionally treats one person differently from another without this action necessarily impacting the larger protected group as a whole.

Disparate treatment

Jones & Co. is a firm looking for a candidate to replace their current CEO. Which of the following recruitment strategies would be recommended for this purpose?

Approaching an executive search firm

_____ means a preference for hiring relatives of current employees.

Nepotism

Which of the following is a recruitment strategy that involves a planned program to access current employee acquaintances for the hiring process?

Employee referral programs

A _____ is the percentage of applicants from one source who make it to the next stage in the selection process

yield ratio

Which of the following aspects of the selection process determines what sources of information will be used and how these sources will be scored during an interview?

Criteria development

The _____ process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening.

selection

Which of the following refers to how useful a tool is to measure a person's attributes for a specific job opening?

Validity

Which of the following refers to a series of questions about a person's history that may have shaped his or her behavior?

Biographical information blanks

Which of the following helps in selecting an employee characteristic to be measured and then identifies which questions on the application predict the desired behavior?

Weighted application form

_____ refers to the degree in which other selection techniques yield similar data over time.

Reliability

In which of the following interviews does the candidate lead the discussion?

Nondirective interview

Which of the following interviews is used when there is no specific job opening but the candidate is exploring possibilities in a given career field?

Informational interview

At an interview at Portis & Co, Ellie Sandon was asked a series of fairly typical interview questions by Alec Mercer, her interviewer. As she answered them, Alec evaluated her responses on a rating scale. From the information provided, it may be concluded

traditional interview

Which of the following situations is an apt example of a situational interview?

Edgar Noe was asked to describe what he would do if he saw one of his colleagues stealing from the office supply cabinet.

_____ occurs when a candidate thinks he or she knows what the interviewer wants to hear, and answers the question based on that assumption.

Cultural noise bias

Which of the following situations arises when an interviewer becomes biased because of one positive trait of a candidate?

Halo effect

Which of the following biases results from comparing one candidate to others?

Contrast bias

Which of the following employment tests measures a candidate's current knowledge?

Achievement tests

A(n) _____ measures a person's ability to learn new skills

aptitude test

Which of the following types of tests measures reasoning skills, math skills, or verbal skills?

Cognitive ability tests

During his interview, software engineer Rob Harris was asked to write a computer program in a given period of time. What type of employment test was Rob subjected to?

Job knowledge test

In a _____ approach, the data is reviewed and based on what the decision makers learn from the candidate along with the other information available to them, they decide who should be hired for a job.

clinical selection

Which of the following selection methods uses a similar method of scoring as the weighted model but permits a high score in an important area to make up for a lower score in another area?

Compensatory model

Which of the following selection methods selects only those candidates who have high (preset) scores to go to the next stages of the selection process?

Multiple hurdle model

The median pay for a particular job category is $60,000 and Milton Mills pays $55,000 for the same job. Milton Mills follows a _____ compensation strategy.

market minus

A _____ policy pays the going rate for a particular job, within a particular market based on research and salary studies.

market compensation

Which of the following compensation strategies determines the going rate and adds a percentage to that rate?

Market plus policy

Which of the following is an external pay factor?

Current economic state

In which of the following job evaluation systems are job titles listed and arranged in order of importance to the organization?

Job ranking

_____ is defined as the process of determining the relative worth of jobs to determine pay structure.

Job evaluation

In the _____ method of job evaluation, individual jobs are compared with every other job, based on a ranking system, and an overall score is given for each job, determining the highest-valued job to the lowest-valued job.

paired comparison

In which of the following systems of job evaluation is every job categorized and grouped based on the knowledge and skills required for the job, years of experience, and amount of authority for that job?

Job classification

The _____ method of job evaluation focuses on three factors called know-how, problem solving, and accountability.

Hay profile

Under the competency-based pay system, salary levels are based on:

an employee's traits and characteristics.

Which of the following pay theories is concerned with the relational satisfaction employees get from pay and inputs they provide to the organization?

Equity theory

The _____ theory of pay says that if the employees perceive that they are going to be paid favorably, they will work to achieve the outcomes; but if they believe the rewards do not equal the amount of effort they put in, they will not work as hard.

expectancy

Which of the following legal measures amended the Civil Rights Act stating that the 180-day statute of limitations for filing an equal pay law suit regarding pay discrimination resets with each discriminatory paycheck?

Lilly Ledbetter Fair Pay Act

Which of the following legal measures divided workers into exempt and nonexempt employees?

Fair Labor Standards Act

The Old Age, Survivors, Disability, and Health Insurance Program comes under the purview of the:

Social Security Act.

Which of the following acts requires companies to allow employees to extend their group coverage for up to thirty-six months?

Consolidated Omnibus Budget Reconciliation Act

The guaranteed salary that an employee earns is known as the:

base pay.

In which of the following incentive pay systems does the employee receive no base pay, with his/her entire pay being based on meeting sales goals?

Straight commission plan

In which of the following health-care plans do employees pay for medical expenses out of pocket and then are reimbursed later in accordance with their benefit level?

Fee-for-service plan

Which of the following is a plan set up by the organization in which employees directly deposit money from their paycheck?

401(k) plan