Chapter 3

?"Employees must comply with all safety rules and? regulations" is an example of? a(n) ________.

policy

?"If an employee feels they have been asked to perform an unsafe? act, they should immediately report it to their supervisor. If the supervisor has requested the unsafe? action, or is not immediately? available, the employee should immediately report the

procedure

?A(n) ________ shows how the company will move from its current position to its desired state

strategic plan

What is strategic? management?

The process of identifying and executing the? organization's strategic plan by matching the? company's capabilities with the demands of its environment

ABC Industries is evaluating its product? lines, where they sell their? products, and how their products differ from their competitors. ABC Industries is at what step in the strategic planning? process?

Asking, "Where are we? now?

Reviewing whether the company is heading in the right direction given the challenges it faces is which step in the strategic management? process?

Analyzing? strengths, weaknesses,? opportunities, and threats? (SWOT)

Reviewing the? economic, competitive, and political trends that may affect the company occurs at which step in the strategic management? process?

Analyzing strengths, weaknesses, opportunities, and threats (SWOT)

A vision statement is usually created at which step in the strategic management? process?

Determining the new business direction

Which of the following is a general statement of the? company's intended? direction?

Vision statement

Expanding the company by adding new and different product lines is a? ________.

diversification strategy

A company that provides products at the lowest possible price is employing which competitive? strategy?

Cost leadership

ABC Industries promotes itself as a company that guarantees? on-time delivery. What type of competitive strategy is it? using?

Differentiation

Executing strategic HR management plans and achieving HR goals depends mostly on? ________.

having the right mix of employee competencies and behaviors

Which is the tool that summarizes how each? department's performance contributes to the? company's overall strategic? goals?

Strategy map

The tool that allows employers to quantify and computerize the strategy? map's activities is the? ________.

HR scorecard

What is the tool that quantifies relationships between HR? activities, the resulting employee? behaviors, and the resulting? company-wide performance?

HR scorecard

Measuring how the company is doing in relation to other companies is called? ________.

benchmarking

?"Achieving 100% employee? testing" is an example of? a(n) ________.

strategy-based metric

Comparing the? on-the-job success of employees from different colleges is an example of? ________.

Workforce analytics

The process of reviewing the? company's HR function and ensuring the company is adhering to? regulations, laws, and company policies using a checklist is? a(n) ________.

HR audit

The use of? data, facts,? analytics, scientific? rigor, critical? evaluation, and critically evaluated? research/cases studies to support HR? proposals, decisions,? practices, and conclusions is called? ________.

evidence-based human resource management

Providing more training than other companies in the industry is an example of? a(n) ________.

high-performance work system

Managerial actions that can foster employee engagement include? ________.

making sure employees get a sense of accomplishment from working at the company

One important early step in? Kia's new employee engagement strategy was? ________.

instituting a new employee development program

The quantitative gauge of a human resource management activity such as employee? turnover, hours of training per? employee, or qualified applicant per position is known as? ________.

HR metrics