Competent Communicator
Ethical, honest, truthful, keeps confidence, considers need, right and feelings of others
Connotation
Emotions or feelings associate with a word
Decoding
The mental process receiver-senders use to create meaning
Denotation
A word's objective description or meaning
Encoding
Assigning meaning and language to data
Group
A small number of people who identify and interact with one another.
Hearing
The physical process of receiving sound
Initiator
Group member who helps toward achieving a goal
Informative Speech
Conveys ideas and information
Intimate Distance
18 inches
Introduction
The leading into something (like a speech)
Listening
Obtaining information
Manuscript Speech
Delivered with it's full text
Nonverbal Communication
Symbolic behaviors to replace talking
One-to-Group Communication
Seeks to inform, persuade, or motivate
Persuasive Speech
Try to persuade the audience to believe a certain way
Receiver Sender
One who receives a message
Relationship Skills
Skills needed to maintain a good relationship
Sender-Receiver
Sends a message to someone
Stage Fright (Speech Anxiety)
Scare or presenting in front of a large group of people
Ethos
The image a presenter displays to an audience. Also means "credibility
Spatial Arrangement
According to how a topic is put together or by the physical location of its elements
Pathos
Using emotions or emotional arguments to persuade
Cognitive Dissonance
When you are presented with information that is inconsistent with your current thinking or feelings you experience this discomfort.
Memorized Speech
A delivery style where the speech is recited word for word
Channels
The space in which a message is transmitted
Positive Appeals
When using persuasion starting that something good will occur if someone follows your requests
Intrapersonal
Communication that occurs in one's own mind
Conclusion
The final portion of a speech
Accessible
An individual that is approachable, easy to talk to, and open to ideas
Motivational
A speech that inspires or encourages and audience
Body
The part of the speech where the main points or reasons are stated and explained
Message
Information that is exchanged between communicators
Feedback
One person's observable response to another's message
Impromptu
A speech in which there is little or no time for advance preparation
Commemorative
A speech that pays tribute and honors a person
Physiological
The bottom level of the Maslow's Hierarchy of Needs that states we all have certain needs like food and water that we must have for survival
Topical
Arrangement that groups ideas by some logical theme
Logos
Using logical arguments to persuade
Role
A part played in a specific setting or situation
Context
The situation in which communication occurs
Fear Appeals
A way to convince people to change their minds or behavior by scaring them into compliance
Group Discussion
Three or more people exchange ideas on a specific topic for a specific purpose
Interpersonal
Communication between two people
Compromise
Setting difference by having each party give up something
Mass Communication
Electronic or print transmission of messages to the general public
Brainstorming
the process of quickly listing all the ideas that come to mind
Extemporaneous
A presentation thoroughly prepared and rehearsed in advance and presented with use of notes
Chronological
Arrangement according to the time in which events occur
Noise
Anything that interferes with a message
Main Points
The speaker's most important points
Standard
An Established level or requirements of excellence
Barriers
Any obstacles that blocks communication
External Noise
A distraction in the channel or in the physical environment
Leader
Someone who influences or inspires others to to act in a specific way to accomplish a common goal
Communication
The process of creating and exchanging meaning through symbolic interaction
Internal Barrier
Originates from or resides within a communicator
Self-Talk
The inner speech or mental conversations with one carries on with oneself
Attitudes
Influences the way you see yourself and others
Oral Communication
The most important skill looked for in potential employees
Verbal Communication
Spoken or written words
Rate
Low fast or how slowly a speaker speaks
Pitch
The highness or lowness of a sound
Artifacts
Articles of adornment you use to decorate yourself or your surroundings
Startling Statement
A statement used in the introduction that surprises the audience
Visual Aide
Resources that a speaker uses to clarify or add tot he verbal presentation of a speech
Subconscience
When we communicate on this level we are usually not aware of the message that we send nonverbally
Ethical Communication
A competent communicator who considers the feelings, needs, and rights of others
Recommendation
Usually stated in the conclusion of the speech
Appreciative Listening
Listening to enjoy a speakers message
Critical Listening
Listening to comprehend ideas and information in order to achieve a specific purpose or goal