Artificial intelligence (AI) technologies are only concerned with storing, retrieving, and working with data.
False
Setting queue priorities is a type of _____ decision at the operational management level.
unstructured
Local area networks (LANs) are used to _____.
integrate services, such as e-mail and file sharing
The _____ layer of the Open Systems Interconnection (OSI) model generates a receiver's address; and ensures the integrity of messages by making sure packets are delivered without error, in sequence, and with no loss or duplication
transport
In the _____ phase of the decision-making process, an organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan.
implementation
During the implementation phase of the systems development life cycle (SDLC), in _____ conversion, the old and new systems run simultaneously for a short time to ensure the new system works correctly
parallel
The Wi-Fi Protected Access (WPA2) uses _____ to obtain a master key, which is in turn used to negotiate for a key that will be used for a session.
Extensible Authentication Protocol (EAP)
The DSS _____ is a component of a decision support system (DSS), which manages and coordinates the other major components
engine
A _____ prototype shows users how a particular task that was not technically feasible can be done
proof-of-concept
With _____ outsourcing, an organization chooses an outsourcing company in a neighboring country, such as when a U.S. organization chooses a company in Canada or Mexico.
nearshore
_____ systems have been one of the most successful artificial intelligence (AI)-related technologies.
expert
During the ____ phase of the systems development life cycle (SDLC), a solution is transferred from paper to action, and a team configures the system and procures components for it.
implementation
In the _____ phase of the decision-making process, an organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan
Implementation
During the _____ phase of the decision-making process, a decision maker examines the organization's environment for conditions that need decisions.
Intelligence
A(n) _____, which is used in the choice phase of the decision-making process, help sort through possible solutions to choose the best one for an organization.
decision support system
In the decision support system (DSS) environment, a _____ focuses on how the DSS is implemented and usually addresses questions about data storage, file structure, user access, response time, and security measures.
technical designer
Research and development is an example of a(n) _____ decision.
unstructured
A merger is a type of _____ decision at the strategic management level.
semistructured
Which of the following is an example of a tangible benefit of an information system?
Increased company profits
In the decision support system (DSS) environment, a _____ is responsible for specifying data requirements, what models are needed, how these models might be used, and how users want to view the results
managerial designer
Robots are inconsistent when used in the workplace.
false
What-is analysis is used in systems that have the capability to report real-time information and predict what could happen in the future.
false
____ is a programming language for controlling robots.
variable Assembly Language (VAL)
A _____ is a tool used in structured systems analysis and design (SSAD) analysis model that shows a process at a more general level and is helpful for showing top management and the task force how a process works.
context diagram
The _____ layer of the Open Systems Interconnection (OSI) model specifies the electrical connections between computers and the transmission medium; and is primarily concerned with transmitting binary data, or bits, over a communication network.
physical
The _____ module of an executive information system (EIS) is responsible for managing data access.
administrative
The _____ module of an executive information system (EIS) is used by developers to configure data mapping and screen sequencing.
builder
In the _____ phase of the systems development life cycle (SDLC), a problem is defined and alternatives are generated for solving it.
requirements-gathering and analysis
The _____ component of an expert system is important because it helps give users confidence in the system's results.
explanation facility
A _____ catalog displays product descriptions based on customers' previous experiences and preferences.
virtual
In the _____ phase of the decision-making process, the objective is to define criteria for the decision, generate alternatives for meeting the criteria, and define associations between the criteria and the alternatives.
design
Coaxial cables are used mainly for:
local area networks
A network interface card (NIC) operates at the Open Systems Interconnection (OSI) model's _____ layers.
Physical and Data Link
In a bus topology, hardware devices called _____ are used at each end of the cable to absorb a transmitted signal.
terminators
The Transmission Control Protocol (TCP) operates at the Open Systems Interconnection (OSI) model's _____ layer.
transport
Resolving conflicts between two divisions is a type of _____ decision at the tactical management level.
unstructured
A _____ is a network operating on a radio frequency (RF), consisting of radio cells, each served by a fixed transmitter.
mobile network
The _____ document, which indicates the start of the design phase, is created during the requirements-gathering and analysis phase of the systems development life cycle (SDLC)
system specifications
Computers in a local area network (LAN) are usually connected to the network via a(n) _____, which is a hardware component.
adapter card
Horizontal scaling of client/server architecture means _____.
adding more workstations
During the design phase of the systems development life cycle (SDLC), the _____ design is created for a specific platform, such as choosing Dell servers running Ubuntu Linux and Java for the programming language.
physical
Data-mining agents work with a _____, detecting trends and discovering new information and relationships among data items that were not readily apparent.
data warehouse
During the implementation phase of the systems development life cycle (SDLC), in _____ conversion, the analyst introduces an information system in only a limited area of an organization, such as a division or department.
pilot
The _____ module of an executive information system (EIS) is responsible for managing data access
administrative
In _____ data transmission, multiple pieces of data are sent simultaneously to increase the transmission rate.
broadband
Intelligent agents demonstrate _____, the ability to select problems or situations that need attention and act on them.
reactivity
A network _____ represents a network's physical layout.
topology
In the _____ phase of the decision-making process, the objective is to define criteria for the decision, generate alternatives for meeting the criteria, and define associations between the criteria and the alternatives
design
During the _____ phase of the systems development life cycle (SDLC) model, an information systems designer must define the problem an organization faces, taking care not to define symptoms rather than the underlying problem.
planning
Plant location is a type of _____ decision at the strategic management level.
structured
In data communication, _____ refers to integrating voice, video, and data so that multimedia information can be used for decision making.
convergence
Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS)?
keeping lines of communication open
Problems involving the five senses, such as taste or smell are not suitable for expert systems.
true
In the decision support system (DSS) environment, the _____ acts as a liaison between users and designers.
model builder
An executive information system (EIS) is a branch of _____.
decision support system (DSS)
In the context of the technologies developed to improve the efficiency and quality of digital communications, _____ divides each channel into six time slots.
Time Division Multiple Access (TDMA)
The _____ phase of the decision-making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.
choice
In the design phase of the systems development life cycle (SDLC), the _____ design indicates hardware and software, such as specifying Linux servers and Windows clients.
logical
A _____ is a hardware device that allows several nodes to share one communication channel
multiplexer
The _____ layer of the Open Systems Interconnection (OSI) model formats message packets.
presentation
In the artificial intelligence (AI) field, _____ engineers try to discover "rules of thumb" that enable computers to perform tasks usually handled by humans.
knowledge
In _____ processing, each department has its own computer for performing processing tasks.
decentralized
In the design phase of the systems development life cycle (SDLC), the _____ design is an overview of the system and does not include hardware or software choices.
conceptual
During the implementation phase of the systems development life cycle (SDLC), in _____ conversion, an old system is stopped and a new system is implemented.
plunge
Computer-aided systems engineering (CASE) tools are typically used during the _____ phase of the of the systems development life cycle (SDLC).
design
Record keeping, payroll, and simple inventory problems are examples of _____ tasks.
structured
During the _____ phase of the systems development life cycle (SDLC), analysts choose the solution that is the most realistic and offers the highest payoff for an organization.
design
In a typical data communication system, which of the following statements is true of a sender and receiver device?
A workstation can serve as a stand-alone system.
With _____ outsourcing, an organization chooses an outsourcing company in any part of the world (usually a country farther away than a neighboring country), as long as it can provide the needed services.
offshore
Record keeping, payroll, and simple inventory problems are examples of _____ tasks.
structured
_____ perform well at simple, repetitive tasks and can be used to free workers from tedious or hazardous jobs.
robots
A _____ is a tool used in structured systems analysis and design (SSAD) analysis model that helps break down a complex process into simpler, more manageable, and more understandable subprocesses.
data flow diagram
The systems development life cycle (SDLC) is also known as the _____.
waterfall model
In backward chaining technique used by the inference engine component, an expert system starts with the _____ condition.
then
Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a particular zip code or a large tourist attraction?
areas
Sales forecasting is an example of a(n) _____ task.
semistructured
An expert system is not a good choice when a lot of human expertise is needed to tackle a problem and a single expert cannot tackle the problem on his or her own.
false
A(n) _____, which is used in the choice phase of the decision-making process, help sort through possible solutions to choose the best one for an organization.
decision support system
A hierarchical topology is also called a _____ topology
tree
According to Peter G. Keen, a former MIT professor, which of the following is a benefit of a decision support system (DSS)?
Fast response to unexpected situations
A(n) _____ is a network connecting device, which can build tables that identify addresses on each network.
dynamic router
An executive information system (EIS) is a branch of _____.
decision support system (DSS)
The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.
model base
The intervention aspect of a(n) _____ reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.
group support system (GSS)
A merger is a type of _____ decision at the strategic management level
semistructured
The intervention aspect of a(n) _____ reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.
group support system (GSS)
During the _____ phase of the decision-making process, a decision maker examines the organization's environment for conditions that need decisions.
intelligence
In the decision support system (DSS) environment, a _____ is responsible for specifying data requirements, what models are needed, how these models might be used, and how users want to view the results.
managerial designer
A routing table lists _____.
nodes on a network
Genetic algorithms (GAs) can examine complex problems without any assumptions of what the correct solution should be.
true
_____ was developed so that users could communicate with computers in human language.
natural-language processing
Which of the following tasks is performed by managers for which an executive information system (EIS) is useful?
spotting trends
The DSS _____ is a component of a decision support system (DSS), which manages and coordinates the other major components.
engine
Resolving conflicts between two divisions is a type of _____ decision at the tactical management level.
unstructured
A ____ is a tool used in structured systems analysis and design (SSAD) analysis model that helps analysts understand the data requirements an information system must meet by defining data elements and showing the associations between them.
conceptual data model
The knowledge acquisition facility component of a typical expert system manipulates a series of rules by using techniques, such as forward and backward chaining.
false
The _____ module of an executive information system (EIS) is used by developers to configure data mapping and screen sequencing.
builder
Fuzzy logic is designed to help computers simulate certainty in common situations.
false
During the _____ phase of the systems development life cycle (SDLC), an information system is operating, enhancements and modifications to the system have been developed and tested, and hardware and software components have been added or replaced.
maintenance
Dispatching personnel and equipment to crime and fire locations is a part of the ____ geographic information system (GIS) application.
government
In the decision support system (DSS) environment, a _____ focuses on how the DSS is implemented and usually addresses questions about data storage, file structure, user access, response time, and security measures.
technical designer
Case-based reasoning (CBR) systems solve a problem by going through a series of if-then-else rules.
false
The amount of data that can be transferred from one point to another in one second is called _____.
bandwidth
External users of an organization's information system are:
its customers, contractors, and suppliers
Dispatching personnel and equipment to crime and fire locations is a part of the ____ geographic information system (GIS) application.
government
The _____ module of an executive information system (EIS) is responsible for using the system.
runtime
A(n) _____ is a device that connects a user to the Internet
modem
Sales forecasting is an example of a(n) _____ task.
semistructured
During the implementation phase of the systems development life cycle (SDLC), in _____ conversion, as each module of a new system is converted, the corresponding part of an old system is retired.
phased-in-phased-out
A _____ is a tool used in structured systems analysis and design (SSAD) analysis model that illustrates the logical steps in a process but does not show data elements and associations.
flowchart
Research and development is an example of a(n) _____ decision.
unstructured
Setting queue priorities is a type of _____ decision at the operational management level.
unstructured
With _____ outsourcing, an organization chooses an outsourcing company in the same country.
onshore
Every artificial neural network (ANN) has to be trained, and when organizational policies change, the network needs to be retrained so that it can mimic the new policies.
true
In the decision support system (DSS) environment, the _____ acts as a liaison between users and designers.
model builder
The _____ layer of the Open Systems Interconnection (OSI) model serves as the window through which computer programs access network services.
application
The _____ phase of the decision-making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.
choice
The _____ module of an executive information system (EIS) is responsible for using the system
runtime
The _____ component of a decision support system (DSS) includes mathematical and statistical models that, along with the database, enable a DSS to analyze information.
model base
Semistructured and unstructured decisions are challenging because they:
involve multiple criteria