MIS 303 Chapter 9

1. What modifies software to meet specific user or business requirements?
a. Software customization
b. Conversion
c. Business requirements
d. Sign-off

software customization

2. What is the systems development life cycle?
a. The establishment of a high-level plan of the intended project and determining project goals
b. the analyzation of end-user business requirements and refining project goals into defined functions and opera

the overall process for developing information systems from planning and analysis through implementation and maintenance

3. Which of the following represents the phases in the SDLC?
a. Plan, analysis, design, test, maintain, develop, implement
b. Analysis, plan, design, test, develop, maintain, implement
c. Plan, analysis, design, develop, test, implement, maintain
d. Analy

Plan, analysis, design, develop, test, implement, maintain

4. In which phase does the firm analyze its end-user business requirements and refine project goals into defined functions and operations of the intended system?
a. Analysis phase
b. Design phase
c. Development phase
d. Testing phase

analysis phase

5. Which of the following does a project manager perform?
a. Defines and develops the project plan
b. Tracks the plan to ensure all key project milestones are completed on time
c. Expert in project planning and management
d. All of these are correct

all of these are correct

6. Which phase of the SDLC gathers business requirements?
a. Plan
b. Analysis
c. Test
d. Design

analysis

7. What illustrates the movement of information between external entities and the processes and data stores within the system?
a. Data flow diagram
b. Computer-aided software engineering (CASE) tools
c. Systems development cycle
d. Process modeling

data flow diagram

8. What are computer-aided software engineering (CASE) tools?
a. An illustration of the movement of information between external entities and the processes and data stores within the system
b. Software suites that automate systems analysis, design, and de

Software suites that automate systems analysis, design, and development

9. What are defects in the code of an information system?
a. Testing
b. Bugs
c. Insects
d. All of these are correct

bugs

10. What assesses if the entire system meets the design requirements of the users?
a. Alpha testing
b. Development testing
c. Integration testing
d. System testing

alpha testing

11. Which implementation uses both the legacy system and new system until all users verify that the new system functions correctly?
a. Parallel implementation
b. Plunge implementation
c. Pilot implementation
d. Phased implementation

parallel implementation

12. Which reports provide an internal report that highlights situations occurring outside of the normal operating range for a condition or standard?
a. Internal reports
b. Detailed internal reports
c. Summary internal reports
d. Exception reports

exception reports

13. What is a set of policies, procedures, standards, processes, practices, tools, techniques, and tasks that people apply to technical and management challenges?
a. SDLC
b. Methodology
c. Waterfall
d. Agile

methodology

14. What is the success rate for a project using the waterfall methodology?
a. 1 in 10
b. 2 in 10
c. 4 in 10
d. 8 in 10

1 in 10

15. Which of the following describes agile?
a. Fast and efficient
b. Small and nimble
c. Lower cost
d. All of these are correct

all of these are correct

16. Which methodology uses small teams to produce small pieces of deliverable software using sprints, or 30-day intervals, to achieve an appointed goal?
a. SCRUM
b. XP
c. RUP
d. RAD

SCRUM

17. What is a service-oriented architecture?
a. A business-driven enterprise architecture that supports integrating a business as linked, repeatable activities, tasks, or services.
b. A business task
c. The capability of services to be joined together on

A business-driven enterprise architecture that supports integrating a business as linked, repeatable activities, tasks, or services.

18. What is the capability of services to be joined together on demand to create composite services, or disassembled just as easily into their functional component?
a. Service-oriented architecture
b. Service
c. Loose coupling
d. Interoperability

loose coupling

19. What is political feasibility?
a. Measures how well the solution will be accepted in a given opportunity
b. Measures how well a solution meets the identified system requirements to solve the problems and take advantage of opportunities
c. Measures the

measures how well the solution will be accepted in a given opportunity

20. What measures how well a solution meets the identifies system requirements to solve problems and take advantage of opportunities?
a. Economic feasibility
b. Operational feasibility
c. Schedule feasibility
d. Technical feasibility

operational feasibility

21. What is the number one reason that IT projects fall behind schedule or fail?
a. Change in business goals during the project
b. Lack of support from business management
c. Unclear or missing business requirements
d. Change in technology during the proj

unclear or missing business requirements

22. Who are individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion?
a. Project manager
b. Project stakeholders
c. Executive sponsor
d. All of these are cor

project stakeholders

23. What is the graphical network model that depicts a project's tasks and the relationships between those tasks?
a. Gantt chart
b. PERT chart
c. Dependency
d. All of these are correct

PERT chart

24. What is the critical path?
a. The path from resource to task that passes through all critical components of a project plan
b. the path between tasks to the project's finish that passes through all critical components of a project plan
c. the sequence

the sequence of activities that determine the earliest date by which the project can be completed

25. All of the following are challenges of outsourcing, except
a. Contract length
b. Competitive edge
c. Confidentiality
d. Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market

Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market