Business Law, Funeral Service Law, FTC & Ethics

The main source for funeral regulation:
A. City Council
B. Federal Government
C. State Legislature
D. Vatican Law

C

A man dies in a hotel while on vacation with his wife and minor children. The local funeral home was called by the local police department for removal. The wife refused to make funeral arrangements. Who had the Duty of Burial?
A. Chief of Police
B. Childr

C

Removal of a dead human body or remains form its place of repose after final disposition has been completed:
A. Cremation
B. Exhumation
C. Interment
D. Inurnment

B

This officer of an ocean going vessel can authorize mandatory burials at sea:
A. Captain
B. First Mate
C. Ships Captain
D. Ships Doctor

A

The Right of Disposition that gives person with Paramount Right of Disposition the power to bar others from attending the services:
A. Right of Burial
B. Right to Choose Disposition
C. Right to Control the Funeral
D. Right of Custody

C

Type of Warranty that indicates merchantability if merchandise for sale:
A. Expressed
B. General
C. Implied
D. Limited

C

Legal doctrine that is the basis for case of law:
A. Habeas corpus
B. Quid pro quo
C. Stare decisis
D. Supremacy of the law

C

Conclusive performance of services with respect to the dead human body:
A. End Status
B. Final Disposition
C. Terminating Act
D. Ultimate Placement

B

A man dies, leaving behind his ex-wife, an adult son from a previous marriage, a brother and both parents. Under the General Rule of Priority, who has the Paramount Right of Disposition?
A. Brother
B. Ex-wife
C. Son
D. Parents

C

Legislative act of governing the donation of part or all of a decedent's body for the purpose of medical research:
A. Anatomical Gift Act
B. Cadaver Donation Act
C. Organ Donor Act
D. Tissue Gift Act

A

Legal theory of the status of a dead body that states that a body is not property, but does come with rights and responsibility attached to it:
A. Ecclesiastical Theory
B. No-property Theory
C. Property Theory
D. Quasi-property Theory

D

Legally, final disposition must always be made in a manner that is acceptable to:
A. Ancestors
B. Church doctrine
C. Entire family
D. The public

D

The landmark case of Pettigrew v Pettigrew legally defined the:
A. Definition of a dead body
B. Definition of disintegration
C. General Rule of Priority
D. No-property Theory

C

A family arranges for the cremation of their mother. They choose a fiberboard, cloth covered receptacle to house the body that does not have a fixed interior. This receptacle would be considered a/an:
A. Alternative Cremation Container
B. Cremation Casket

A

Ability of state legislatures that allows them to create laws for the protection of the public:
A. Common Law
B. Eminent Domain
C. Police Power
D. Stare Decisis

C

A family calls the funeral home to make a removal form their home. What type of contract are the family and funeral home entering?
A. Expressed
B. Implied
C. Post-need
D. Pre-need

B

The most commonly used legal definition of death states that death occurs when this organ ceases to function:
A. Brain
B. Heart
C. Lungs
D. Kidneys

A

Chamber specifically designed for the cremation of a dead human body:
A. Exhort
B. Incinerator
C. Processor
D. Retort

D

Written laws enacted by cities and townships:
A. Court opinions
B. Ordinances
C. Proclamations
D. Statues

B

Jon is going on safari in Africa. He sets up a power of attorney that gives his daughter the power ti handle all of his affairs, but only in the event that he does not return form the trip within a month, What type of power of attorney did Jon set up?
A.

C

A family has their relative cremated. They do not make any further arrangements for the disposition of the cremated remains. The funeral director should:
A. Lay the cremated remains to rest after state time limit expires
B. Scatter the cremated remains
C.

A

A family calls the funeral home to remove the body of their mother from the hospital to take to the funeral home for burial. What type of custody will the funeral home have upon retrieving the body form the hospital?
A. Actual
B. Constructive
C. Holograph

A

Which one of the following is NOT a source of law for funeral service?
A. Canon law
B. Case law
C. Common law
D. Statutes

A

The first civilization to enact funeral laws:
A. Aztecs
B. Egyptians
C. Greeks
D. Hebrews

C

The power of the government to take private property for public use:
A. Eminent Domain
B. Omniscient Remand
C. Quid pro quo
D. Stare decisis

A

Legal tenant that states that all people are entitled to a dignified final disposition:
A. Duty of Burial
B. Duty of Disposition
C. Right of Canon Precedence
D. Right of Decent Burial

D

Clause in a funeral contract that holds all people signing the contract equally liable for fulfillment of that contract:
A. All Encompassing Liability
B. Amalgamated or Single Liability
C. Joint and Several Liability
D. Right of Decent Burial

C

A dead human body that is intended solely for scientific study and dissection:
A. Cadaver
B. Corpse
C. Skeleton
D. Wight

A

The reduction of a dead human body to inorganic bone fragments via intense heat:
A. Atomization
B. Cremation
C. Disintegration
D. Immolation

B

Listing of individuals goods and services provided with corresponding prices for each is called:
A. Dilineation
B. Itemization
C. Replevin
D. Singularization

B

The legal definition of a dead body:
A. A dead body that has been entirely disintegrated
B. A dead human body that is buried and completely disintegrated
C. The human body that is dead and partially disintegrated
D. The body of a human being deprived of l

D

Power of Attorney ends at the time of the principles:
A. Death
B. Marriage
C. Maturity
D. Birthday

A

Two brothers are making arrangements for the disposition of their father. One brother wants to bury their father , the other wants their father cremated, To which type of court would the brothers go to resolve this situation?
A. Court of Decision
B. Court

B

A person who owns or controls the property where a death has occurred:
A. Agent
B. Householder
C. Next of kin
D. Paramount Arranger

B

Inorganic bone fragments left over after the cremation process:
A. Burnings
B. Cremains
C. Crematory Dust
D. Cresidue

B

The supreme law of the united States:
A. Common Law
B. State Constitutions
C. Supreme Court
D. U.S Constitution

D

Branch of law that deals with legislatures creating laws to enact their powers and duties:
A. Administrative Law
B. Business Law
C. Civil Law
D. Criminal Law

A

Structure or room that contains several niches:
A. Columbarium
B. Osuary
C. Retort
D. Lawn Crypt

A

Two sisters come in to make arrangements for their mother. One sister wants to cremate their mother, though she cannot afford to pay for the cremations. The other sister wishes to bury their mother and she is willing to for the entire service. Which one o

C

On a funeral contract, the funeral director must include mandatory FTC disclosures if the contract is:
A. Also a Credit Report
B. Also a Statement of Good and Services
C. Expressed
D. Irrevocable

B

The Magnuson-Moss Warranty act states that funeral directors must disclose certain information about any warranties, unless the funeral home:
A. Disclaims all warranties
B. Extends credit to the a family
C. Sells only caskets
D. Writes its own warranties

A

Generally speaking, it is important that funeral contracts be entered into with person that is/has:
A. Duty of Burial
B. Householder
C. Oldest
D. Paramount Right of Disposition

D

The person signing cremation authorization, giving permission for the cremation to take place:
A. Authorizing Agent
B. Cremation Representative
C. Disposition Designee
D. Trustee

A

Receptacle used to transport and house the body for the cremation process:
A. Cremation Container
B. Ossuary
C. Urn
D. Urn Vault

A

Permit that allows a proposed building to be built in a zone that would not normally permit that type of structure to operate:
A. Grandfather Clause
D. Non-compete Clause
C. Non-conforming Use License
D. Variance

D

Municipal ordinances dictating of building usage within particular geographic areas of the municipality:
A. Building codes
B. Easement Ordinances
C. Usage Laws
D. Zoning Regulations

D

Pre-need trusts that allow for the trust to pay the income tax on the interest
A. Open Trust
B. Qualified Trust
C. Solvent Trust
D. Taxation Trust

B

Jim dies and has no family. His estate would have primary liability to pay for his funeral based on the concept of which type of contract?
A. Express
B. Implied
C. Quasi
D. Testamentary

C

According to the FTC, to be considered a Door to Door sale, the total sales amount must be over:
A. $25
B. $150
C. $250
D. $500

A

A corporation owned by stockholders from the general public who are not part of a certain profession:
A. Partnership
B. Private Corporation
C. Professional Corporation
D. Public Enterprise

B

Billy receives a painting and some jewelry from his mothers estate, Billy would be which type of heir?
A. Devisee
B. Beneficiary
C. Legatee
D. Testator

C

In most jurisdictions, which one of the following would have paramount liability for paying funeral expenses
A. Children
B. Decedents Estate
C. Personal Representative
D. Spouse

B

Written document that changes a will, without voiding said will:
A. Codicil
B. Nuncuparation
C. Revocation
D. Testament

A

Act that completely disregards proper conduct and transcends the bounds of common decency:
A. Act of Amok
B. Criminal Act
C. Outrages Act
D. Tortuous Act

C

The process of administering the decedents estate:
A. Abatement
B. Escheat
C. Probate
D. Replevin

C

Jules sets up pre-need for her mother with the local funeral home. The money paid is placed into a trust company. In this scenario, who is the trustor?
A. Jules
B. Her mother
C. The funeral home
D. The trust company

A

Your funeral home hires a trade service to provide and drive a hearse for one of you funerals, This trade service drive would be considered what type of driver?
A. Agent
B. Draftee
C. Livery
D. Volunteer

C

State or condition of having died without a valid will:
A. Insolvent
B. Intestate
C. Solvent
D. Testate

B

Failure to exercise ordinary care:
A. Breach of Contract
B. Felony
C. Negligence
D. Outrageous Act

C

John sets up a pre-need contract that can be cancelled at any time, but may require future payments for services contracted for. What type of pre-need did John set up?
A. Irrevocable guaranteed
B. Irrevocable non-guaranteed
C. Revocable guaranteed
D. Revo

D

An oral will is termed:
A. Holographic
B. Nuncupative
C. Revocative
D. Quasi-legal

B

Bill dies without a will and is survived by his wife and daughter, bill left an estate of $80,00. Under the Uniform Probate Code, how much of the estate would go to the daughter?
A. $5,000
B. $10,000
C. $15,000
D. $20,000

C

After the administration of an estate, there is $5,000 left to distribute to the heirs. This estate would be described as being:
A. Insolvent
B. Intestate
C. Solvent
D. Testate

C

At a graveside service, you line the pallbearers up to move the casket. Without instruction, the pallbearers move the casket to the grave. when putting the casket down, one of the pallbearers falls into the grave, injuring themselves. Can the funeral home

B

Unintentional violation of a persons rights:
A. Misdemeanor
B. Outrageous act
C. Tort
D. Feaux pa

C

George is going on Medicaid. He has a revocable guaranteed trust that contains $3,000 for a casket, $5,000 for services and $2,000 for a mausoleum crypt. How much of this pre-need trust would be considered an asset by Medicaid?
A. None, revocable guarante

C

Which of these would be considered a nuisance per se in a residential neighborhood:
A. Cemetery
B. Doctors Office
C. Garbage Dump
D. Movie Theater

C

Under his uncles will, Bob was to receive his uncles car. Bobs uncle had never completely paid off the car, so Bob could not receive it under the will. This is an example of:
A. Abatement
B. Ademption
C. Escheat
D. Excommunication

B

Tort caused when a defendants actions were purposefully meant to cause a plaintiff severe emotional distress:
A. Incidental Infliction of Embarrassment
B. Intentional Infliction of Mental Distress
C. Negligent Infliction of Damages
D. Necessary Infliction

B

A funeral home would have how many days to return any payments if a valid cancellation of a Door-to-Doors sale was received?
A. 5 business days
B. 10 business days
C. 15 Business days
D. 20 business days

B

You bury the wrong body in a family grave. The family, being very upset, threatens to sue the funeral home. Does the family have grounds for a lawsuit?
A. Yes, you committed the tort of loss of body
B. Yes, you committed the tort of mutilation of a body
C

A

A man calls the funeral home to get information about pre-needs. He sets up an appointment on Monday, at his house, to set up a pre-need. After setting up the pre-need contract, the man would have until midnight of which day to cancel the contract, accord

C

Awarded damages meant to punish a defendant:
A. Negligence Awards
B. Outrage Payments
C. Punitive Damages
D. Tortious Fees

C

Under common law, who has paramount liability to pay for childrens funeral expenses?
A. Fathers
B. Grandparents
C. Mothers
D. The State

A

Bill sets up an instrument that, upon his death, will transfer all of his assets to a banking service that manages estate for his son. Bill has just up a/an:
A. Inter Vivos Trust
B. Living Will
C. Springing Will
D. Testamentary Trust

D

A cemetery own and used by the Catholic Church for the burial of its parishioners would be considered a:
A. National Cemetery
B. Private Cemetery
C. Public Cemetery
D. State Cemetery

B

When a person purchases a cemetery plot, they are purchasing:
A. Stock in the cemetery
B. The plot as real property
C. The right to use the plot
D. The right to decorate the plot as they wish

C

Jewelry, cash and cars would all be considered to be what type of estate property?
A. Intangible personal property
B. Intangible real property
C. Tangible personal property
D. Tangible real property

C

Mental suffering resulting from grief, severe disappointment, indignation, wounded pride, etc:
A. Existential Trauma
B. Mental Anguish
C. Psychopathology
D. Somatic Distress

B

A landowner's use of property that interferes the pubic or another landowner's use of property
A. Anti-Zoning
B. Crime
C. Negligence
D. Nuisance

D

A woman appointed by a will ti represent and administer the estate
A. Administrator
B. Administratrix
C. Executor
D. Executrix

D

Funeral homes may be held liable for their aftercare programs if those programs are held out to be:
A. Facilitation
B. Free
C. Social
D. Therapy

D

Type of zone that is used for both housing and businesses:
A. Commercial Zone
B. Industrial Zone
C. Mixed-Use Zone
D. Residential Zone

C

John dies without a will. After administration of his estate, each of his 4 surviving children receive $1,000, while the 2 children of his dead son Bob receive $500 each. The distribution to Johns children is an example of what type of intestate successio

C

Which of the following types of pre-need vehicles is NOT considered an asset by Medicaid/SSI:
A. Guaranteed
B. Irrevocable
C. Non-Guaranteed
D. Revocable

B

Bill set up a guaranteed pre-need insurance account for a complete traditional funeral service and casket at a funeral home in California many years ago. He now wishes to transfer the pre-need to your funeral home. Which of the following statements best d

B

At a funeral, your limousine breaks down. You ask the pastor if he would drive the family to the cemetery in his own car, making sure to describe the route to the cemetery and instructing him to follow the coach. along the way, the pastor runs into an abu

D

This federal act was enacted to enforce workplace safety and training:
A. Americans with Disabilities Act
B. Equal Employment Opportunity Commission
C. Fair Labor Standards Act
D. Occupational Safety and Health Act

D

The Equal Pay Act clause of the Fair Labor Standards Act states that employers cannot discriminate in pay on the basis of
A. Achievement
B. Age
C. Gender
D. Seniority

C

The Americans with Disabilities Act describes business with providing goods and services to the public as:
A. Independent Venues
B. Professional Businesses
C. Public Accommodations
D. Service Industries

C

According to the OSHA Bloodborne Pathogen Standard, containers used to store and transport infectious waste must be labeled this color:
A. Black
B. Green
C. Red
D. White

C

A funeral director is paid hourly, has wide discretion in their job and has a Bachelors Degree. Would this funeral director be exempt from the FLSA overtime standards?
A. No, they are paid by the hour
B. No, funeral directors are never considered Professi

A

So as to avoid undue hardships on employers, the ADA states that accommodations that would allow disabled employees to perform their job should be:
A. De minimus
B. Expensive
C. Quid pro quo
D. Punitive

A

The study of the symptoms and mode of transmission of pathogens:
A. Epidemiology
B. Epistemology
C. Etiolgy
D. Etymology

A

Civil Rights investigations are conducted by the:
A. Attorney Generals Office
B. Department of the Interior
C. EEOC
D. FLSA

C

According to the FLSA, a work week must:
A. Be changed every month
B. Be indicated by use of a time clock
C. Consist of 168 hours
D. Start on a Sunday

C

The ADA describes employees who have required qualifications for the job and are able to perform the essential tasks of the job with minimal accommodations as:
A. Able Professionals
B. Handicap Workers
C. Qualified Individuals
D. Skilled Laborers

C

The OSHA Hazard Communications Standard states that employers are required to keep documentation on which of the following?
A. Exposures to OPIM
B. Formaldehyde levels
C. Orders of new chemicals
D. Spills of hazardous chemicals

D

People living in a funeral home, providing security in return for lodging are considered:
A. Caretakers
B. Employees
C. Independent Contractors
D. Sextons

A

Which of the following is NOT a protected class covered by Title VII of the Civil Rights act?
A. Skin color
B. Social Status
C. National Origin
D. Religion

B

Form that indicates pertinent information about a chemical:
A. Material Safety Data Sheet
B. Matriculation Surface Deification Standard
C. Matrix Surity Defense Stipulation
D. Morbidity Sliding Determination Scale

A

Who conducts the initial ADA Readily Achievable Test for barrier removal?
A. Business Owner
B. EEOC
C. Employees
D. Municipalities

A

The manager of one of your branch funeral chapels would be considered which type of White Collar Employee?
A. Administrator
B. Commissioned Salesman
C. Executive Employee
D. Professional

C

OSHA describes pathogenic microorganisms that are present in human blood as:
A. Binary Microorganisms
B. Bloodborne Pathogens
C. Parenteral Microbes
D. Pathogenic Flora

B

Type of agreement allowing employees to pay 1/2 regular rate of pay for overtime:
A. Administrative Work Contract
B. Half-time Work Week
C. Quasi-work Contract
D. Variable Work Week

D

Civil rights violation investigations will determined whether there is cause or no cause for action within what time frame?
A. 30 days
B. 90 days
C. 120 days
D. 180 days

C

OSHA requires funeral homes to post which one of the following in areas where employee notices are normally posted:
A. Form 101
B. Form 200
C. Poster 1974
D. Poster 2203

D

Your funeral home has employed a funeral director for 20 yeas. They are becoming unable to hear very well. Is the funeral home required to provide the embalmer with cochlear implants, so they can continue to serve families?
A. No, cochlear implants would

A

The FLSA is enforced by the:
A. Environmental Protection Agency
B. Department of Labor
C. NAACP
D. AARP

B

The OSHA standard concerned with providing information on and averting parenetral injuries:
A. Bloodborne Pathogens Standard
B. Formaldehyde Rule
C. Hazardous Communications Standard
D. Needlestick Safety and Prevention Act

D

The Public Accommodations aspect of the ADA has less strict standards for buildings built:
A. After 1984
B. Prior to 1984
C. After 1993
D. Prior to 1993

D

The Age Discrimination in Employment Act only prohibits discrimination against individuals over the age of:
A. 20
B. 30
C. 40
D. 50

C

The concept that embalmers should treat all bodies as if they died of infectious disease:
A. Anti-Infection Procedures
B. Encompassing Practices
C. Pathogenic Safeguards
D. Universal Precautions

D

An on call apprentice is free to pursue personal activities while on call, as the phone are forwarded to their call phone. According to the Fair Labor Standards Act, is the funeral home required to pay the apprentice for the entire time they are on call?

B

The Public Accommodations aspect of the ADA states that barrier removal need not to put undue strain on the finances and practices of the business. The ADA describes this as:
A. Readily Achievable
B. Manditorily Accessible
C. Virtually Impossible
D. Exorb

A

OSHA's Bloodborne Pathogen Standard requires employers to describe all jobs and tasks that may cause employees to come into contact with blood or contaminated objects. This procedure is called :
A. Dose Research
B. Etymological Description
C. Exposure Det

C

Employers are required to keep records of any Civil Rights actions for how long?
A. 4 weeks
B. 6 months
C. 1 year
D. 30 years

B

Which one of the following classes of employee would be exempt from the Minimum Wage provisions of the FLSA?
A. Part time employees
B. Seasonal workers
C. Student workers
D. White collar

C

According to the OSHA Formaldehyde Rule, which one of the following conditions would necessitate re-testing of formaldehyde levels:
A. Different embalming chemicals are used
B. New secretary hired
C. Removal cots have been upgraded
D. STEL levels at 0.75p

A

At a removal, it is brought to your attention that the decedent has AIDS. Can you charge extra for the embalming of the decedents body?
A. No, ADA protects disabled people's families
B. No, OSHA prohibits extra charges for infectious bodies
C. Yes, ADA do

A

Your funeral home regularly utilizes the services of a trade embalmer. The trade embalmer embalms the bodies in their own facility, uses their own equipment, and performs embalming for other local funeral homes. Is you funeral home required to pay the tra

B

According to the Formaldehyde Rule, employers are required to keep doctors opinions of Medical Disease Questionnaires for:
A. 60 days
B. 6 months
C. 3 years
D. 30 years

D

Which of the following acts would the Public Accommodations aspect of the Americans with Disabilities Act mandate be performed in?
A. Install curb ramps
B. Remove high pile carpet
C. Widen bathroom stalls
D. Widen doors to the casket room

A

White Collar Employees must be paid a minimum of how much per week?
A. $225
B. $455
C. $635
D. $1000

B

An embalmer wears a formaldehyde detection badge for 15 minutes during an embalming. the results of the test indicate formaldehyde levels of 0.76 ppm. Which of the following statements would be true concerning these test results?
A. The test passed as the

D

The FTC Funeral Rule was enacted in what year?
A. 1964
B. 1974
C. 1984
D. 1994

C

OSHA dictates that embalmers should treat all bodies as if they had deadly infectious disease. this theory of body treatment is called:
A. Communicable Considerations
B. Epidemiological Avoidance
C. Pathogenic Reduction
D. Universal Precautions

D

Which one of the following statements about the Fair Labor Standards Act variable workweek agreement would be true:
A. Employees do not have to agree to it for it to be enacted
B. Employee receives a base weekly salary, regardless of hours worked
C. Overt

B

According to the FTC Funeral Rule, which one of the following must be given for client retention:
A. Casket Price List
B. General Price List
C. Outer Burial Container Price List
D. Urn Price List

B

Documents that contain chemical makeup, flammability and manufacturer information on hazardous substance:
A. Safety Description source
D. Safety Data Sheet
C. Substance Disclosure Source
D. Surity Sheet

B

Listing of all goods and services and their prices individually on a Statement of Goods and Services is called:
A. Delineation
B. Itemization
C. Singularity Costing
D. Solitary Pricing

B

OSHA requires funeral homes to display this poster, which details workplace safety, in employee areas:
A. 101
B. 200
C. 311
D. 2203

D

According to the FTC, Alternative Cremation Containers must:
A. Be constructed of metal
B. Be able to be buried
C. Have exterior decoration
D. Have no fixed interiors

D

A funeral home requires the purchase of one of their caskets before they will provide services. This type of requirement is called a:
A. Basic Fare
B. Binding Agreement
C. Stipulatory Charge
D. Tying Arrangement

D

Which one of the following is NOT one of the FTCs 16 Mandatory Goods and Services:
A. Limousine
B. Services and Facilities for Funeral Ceremony
C. Transfer of Remains to Funeral Home
D. Urn price range

D

According to the FTC Funeral Rule, the casket price list must be given to consumers:
A. Does not need to be shown to the consumer at any time
B. Prior to the funeral director showing caskets to the consumer
C. While the funeral director is showing caskets

B

A mausoleum notices that a crypt is leaking. To avoid confrontation and causing family trauma, the mausoleum removes the body from the crypt and cleans up the leakage. Is the mausoleum acting in a legal manner?
A. Yes, mausoleum acted in families best int

D

Which one of the following is NOT one of the FTCs 6 Mandatory General Price List Disclosures:
A. Alternative Containers
B. Embalming
C. Right of Selection
D. Limousine Availability

D

According to the FTC Funeral Rule, funeral homes that DO NOT offer direct cremations:
A. Do not have to distribute a General Price List
B. Do not have to list an alternative cremation container on the Casket Price List
C. Have to distribute an Urn Price L

B

The presentation of the Statement of Funeral Goods and Services to the family is to be made:
A. After the committal service
B. After the funeral service
C. At the conclusion of the funeral arrangement's
D. During the visitation

C

The FTC Funeral Rule states that, concerning telephone price inquiries, funeral homes:
A. Can require people to come to the funeral home for information
B. Can require people to identify themselves
C. Must give accurate pricing information
D. Must mail ou

C

The FTC has a Triggering Event that indicates when a general price list should be distributed. This Triggering Event is any inquiry into prices or merchandise that is:
A. Face-to-face
B. From the competitor
C. From the press
D. Telephoned in

A

The FTC Funeral Rule states that, concerning Cash Advance Items, funeral homes:
A. Can list the Cash Advance Items as one charge
B. Cannot mark up Cash Advance Items
C. Do not have to tell people how much they marked up Cash Advance Items
D. Do not have t

C

Which one of the following would be an exception to the FTC Funeral Rules prohibition against tying arrangements:
A. Automotive Fees
B. Cash Advances
C. Non-Declinable Basic Service Fee
D. Restoration Fees

C

Gene does not sell any funeral merchandise at his funeral home. Instead, he sends all of the families he serves to buy funeral merchandise from his neighbors casket/urn store. Would Gene be required to follow the FTC Funeral Rule?
A. No, Gene sells both f

B

Which of the following are statutory duties of the funeral director:
1. Following Health laws and regulations
2. Negligent funeral directing
3. Securing permits
4. Negligent embalming
A. 2 and 3
B. 1 and 3
C. 3 and 4
D. 1 and 2

B

If the 8-hour TWA is _______, the employer has exceesed the Action Level and is required to take certain remedial steps.
A. .5ppm
B. 2ppm
C. .75ppm
D. 1ppm

A

Funeral Directors are required by the Funeral Rule to retain all price lists for _______ after the price list was last distributed.
A. 2 years
B. 6 months
C. 5 years
D. 1 year

D

The Health Insurance Portability and Accountability Act has which impact on funeral homes?
A. No specific HIPAA regulations apply to funeral homes
B. Funeral homes are considered Business Associates
C. Funeral home are considered Covered Entities
D. Funer

A

Which of the following is not one of sixteen goods and services that must be separately itemized on the General Price List?
A. The transfer of the remains to the funeral home
B. A limousine
C. The flower car
D. The facilities and services for viewing

C

When the funeral director is only agreeing that amounts paid on the contract, plus accruals, will be applied toward the price of the funeral, the contract is said to be __________.
A. Non-guaranteed
B. Guaranteed
C. Irrevocable
D. Revocable

A

Which of the following is not part of a variable workweek agreement?
A. It is easy to administer and determine the employee's regular hourly rate.
B. It must be in writing and signed by the employee
C. It guarantees the employee a base weekly salary regar

A

The Civil Rights Act, including the Pregnancy Discrimination Act, applies to all employers having _______ or more employees?
A. 25
B. 20
C. 10
D. 15

D

Under the General Rule of Priority, who is primarily responsible for the expense of disposing of the body?
A. Deceased person's estate
B. Surviving spouse
C. Siblings
D. Local government

A

Leo hears Mona Falsely accuse Nick of stealing from their employers. The statement is defamatory
A. because a third party heard it
B. only if Nick suffers emotional distress
C. only if the statement is also published in the media
D. only if the statement

A

Kelly is a casket salesperson. Kelly commits fraud if, to make a sale, she
A. discloses the truth
B. represents as a fact something that she knows is untrue
C. states an opinion concerning something taht she knows nothing about
D. uses puffery

B

Friendly Funeral Home must use reasonable care on its premises to warn patrons of
A. All risks
B. Hidden risks
C. Obvious risks
D. No risks

B

To find criminal liability, most crimes require
A. A specified state of mind or intent only
B. The performance of a prohibited act only
C. A specified state of mind and the performance of a prohibited act
D. None of the above

C

Mary, who is charged with a crime, claims that Nick, a government agent, entrapped her. For entrapment to be a valid defense
A. Mary must not have been predisposed to commit the crime
D. Nick must have pressured Mary into committing the crime
C. Nick must

D

Monster Mortuary, Inc. makes and offer to the owners of Local Funeral Homes to buy the entire company. The power to revoke the offer rests with:
A. Monster and Local together only
B. Monster or Local
C. Monster, the offeror, only
D. Local, the offeree, on

C

Bill offers to sell his mortuary to Dina for $100,000. Dina replies, " The price is too high. I will offer to buy it for $90,000." Dina has
A. Accepted the offer
B. Made a counteroffer without rejecting the offer
C. Rejected the offer and made a counterof

C

Kay contracts to sell her casket for business to Larry. Larry builds an additions to his funeral home in which to display the caskets. Kay's later attempt to the cancel the contract is:
A. Effective because Kay did not ask Larry to build anything
B. Effec

C

Joy and Karl contract for the ale of Joy's prize-winning show dog for $1,000. Unknown to either party, the dog has died. Karl is
A. Entitled to another dog of equivalent value
B. Not required to pay to the mutual mutual mistake
C. Not required to pay due

B

Mike and National Casket Supply (NCS enter into an oral contract under which Mike agrees to design caskets for NCS for two years. The contract is
A. Enforceable by Mike only
B. Enforceable by NCS only
C. Enforceable by either party
D. Not enforceable

D

A contract which contains a clause stating that any assignment is "void" effectively prohibits
A. Any assignment
B. No assignment
C. Only an assignment that does not include payment of consideration
D. Only an assignment that would increase the risk of no

A

Compensatory damages are normally assessed to
A. Compensate a non-breaching party for the loss of a bargain
B. Establish, in the absence of a loss, that a party acted wrongfully
C. Pay for harm caused by special circumstance beyond a contract
D. Penalize

A

Peak Professionals orders goods from Quick Stock Company. Peak plans to market goods to consumers generally. Quick identifies the goods. Before they are shipped to Peak, an insurance interest in the goods exists in
A. Peak and Quick, but not consumers gen

A

Dana, an agent for Evan, signs an agreement on Evan's behalf but neglects to tell Evan that the agreement requires the payment of certain taxes. The government prosecutes Evan for failing to pay the taxes. Evan is:
A. Liable, because Dana;s knowledge is a

A

Eve is the agent of Franco, an actor, Eve makes a deal for Franco to act in a new movie for Great Production, Inc. The contract is binding on Franco if it is signed on his behalf by
A. Eve
B. Great Productions
C. The Screen Actors Guild
D. None of the abo

A

United Funeral Services employs Vic as a driver. While driving a United heats within the scope of employment, Vic negligently causes an accident in which Wendy is injured. Wendy can recover from
A. United only
B. United or Vic
C. Vic only
D. Wendy's insur

B

The right to drive across another's property is:
A. A leasehold estate
B. a license
C. An easement
D. A profit

C

Clean Cremation Corporation operates a crematorium that accepts remains by Best Carrier Company from Central Mortuary, Inc. A release of the waste is discovered at the site, and the Environmental Protection Agency (EAP) clean it up. The EAP can recover th

C

Best Practice Crematorium agrees to hire Melanie for one year at a salary of $500 per week. When Best Practice cancels the contract, Melanie is entitled to obtain a similar job that pays $450 per week for a year. Melanie is entitled to recover
A. The amou

F

A person who is owed money is:
A. A creditor
B. A debtor
C. An owner
D. A bailee

A

A law enacted by a city or town is:
A. A statute
B. A case
C. A tort
D. An ordinance

D

The burden of proof in a criminal case is
A. By a preponderance of the evidence
B. Beyond all doubt
C. By clear and convincing evidence
D. Beyond a reasonable doubt

D

Damages assessed to punish a wrongdoer are
A. Compensatory damages
B. Punitive damages
C. Liquidated damages
D. Illegal damages

B

The rules of business transactions are contained in the:
A. Uniform Business Code
B. Uniform Probate Code
C. Uniform Commercial Code
D. Uniform Traffic Code

C

A person who is appointed to act for a principal is the principal's
A. Assistant
B. Agent
C. Assignee
D. Partner

B

A document starting a civil suit is called a
A. Complaint
B. Answer
C. Counter claim
D. Defense

A

A criminal offense punishable by more than one year in a prison is a
A. Misdemeanor
B. Tort
C. Felony
D. Gross misdemeanor

C

The rule requiring certain contracts to be in wiring is known as the Statue of:
A. Frauds
B. Limitations
C. Liberty
D. Written Records

A

The overall management of a corporation is the responsibility of its
A. Shareholders
B. Officers
C. Partners
D. Board of Directors

B

The party who is sued in a civil suit is known as the:
A. Defendant
B. Plaintiff
C. Offeror
D. Administrator

A

A business that is owned by one person is classified as a:
A. Corporations
B. Partnership
C. Sole proprietorship
D. Limited partnership

C

The person appointed by a court to oversee an estate is the
A. Heir
B. Attorney
C. Personal representative
D. Survivor

C

A private lawsuit for damages cause by intentional or negligent acts is:
A. A tort
B. A Felony
C. An accident
D. A misdemeanor

A

Consideration in a contract could be:
I. personal property
II. money
III. a promise of service
IV. misrepresentation
A. II. only
B. I. and IV. only
C. I, II and III only
D. I, II, III and IV

C

Operators of funeral homes are subject to regulation by
A. Federal government
B. State government
C. Local government
D. Both A and B
E. Both A and C
F. Both B and C
G. All of the above

G

Documents acceptable for determining who has the right to control disposition under the Minnesota law include
A. Health Care Directive
B. Power of Attorney
C. Last Will and Testament
D. Both A and B
D. Both A and C
E. Both A and C
F. Both B and C
G. All o

E

In the absence of a document conferring right to disposition, the right to control disposition extends first to:
A. The decedent's oldest surviving child
B. All adult children of the decedent
C. The decedent's surviving spouse
D. The decent's surviving pa

C

Funeral directors are required to provide clients with a price list of goods and services under
A. Federal law
B. Minnesota law
C. Both A and B
D. Neither A nor B

C

The maximum payment a funeral director may receive for referring a client to a specific cemetery is
A. $100
B. $500
C. No limit
D. May not receive any payment

D

A client has not claimed a deceased's cremains for more than 30 days. In Minnesota, if the funeral; home sends notice by certified mail to the person with the power to control disposition, how long must the funeral home wait before it is allowed to lawful

C

Crematoriums are licensed under
A. Federal law
B. State law
C. Local Law
D. Both A and B
E. Both A and C
F. Both B and C
G. All of the above

G

Under the Fair Labor Standards Act, which of the following may be denied overtime when working more than 4 hours per week?
A. Professionals
B. Clerical staff
C. Administrators
D. Both A and B
E. Both A and C
F. Both B and C
G. None of the above

E

The Americans with Disabilities Act applies to employers with
A. Two or more employees
B. Five or more employees
C. Ten or more employers
D. 15 or more employees
E. 25 or more employees

D

The Occupational Safety Health Act applies to
A. Funeral homes
B. Crematoriums
C. Both A and B
D. Neighbor A nor B

C

In determining whether a person is an employee or an independent contractor, factors considered by the Internal Revenue Service include
A. The extent of the direction and control exercised over the person's work
B. Who supplies the tools used by the perso

G

In Minnesota, a dead body must be cremated within how many hours of the crematorium accepting legal and physical custody of the body?
A. 12
B. 24
C. 48
D. 120

B

A person dying without a will is considered
A. A guardian
B. Testate
C. Intestate
D. A domicile

C

If an unmarried woman dies without a will, her property goes to
A. Her children
B. Her parents
C. Her siblings
D. The state

A

A woman who has a will is called
A. An executrix
B. A testarix
C. A dominatrix
D. A personal representative

B

Typically, the liability exposure for cremation as opposed to burial is compared as follows:
A. Exposure for burial is higher
B. Exposure for cremation is higher
C. Exposure for burial and cremation are the same
D. There is no exposure in either case

B

Insurance covering employees for on-the-job injuries is called
A. Worker's compensation insurance
B. Liability insurance
C. Key person insurance
D. Health insurance

A

A document which grants another the power to make medical decisions is a
A. Power of Attorney
B. Health Care Directive
C. Letter of Transit
D. Will

B

Of the following, who has the primary right to control final disposition of a body?
A. Adult son
B. Cousin
C. Creditor
D. State

A

In legal terminology, a dead human body is considered
A. Real property
B. Quasi-property
C. Chattel
D. Partial property

B

The funeral director who has physical possession of a dead human body is said tot have
A. Actual custody
B. Constructive custody
C. Promise custody
D. Contract custody

A

Although a dead body is in one mortuary, the mortuary which has control of the final disposition is said to have:
A. Actual custody
B. Constructive custody
C. Promise of custody
D. Contract custody

B

The FTC Funeral Rule requires that the General Price List contain all the following EXCEPT the
A. Casket price range
B. Reason for embalming
C. Charge for the hearse
D. Charge for forwarding remains

B

A legal document which modifies an existing will is called a:
A. Deed
B. Codicil
C. Probate
D. Bailment

B

Legal cases involving the property of a deceased person are conducted in
A. Probate court
B. Family court
C. Criminal court
D. Conciliation court

A

Which of the following must comply with the FTC Funeral Rule
A. All Funeral Providers
B. Only Licensed Funeral Directors
C. Only Licensed Funeral Homes
D. Only if the consumers buy both funeral goods and funeral services

A

When does the FTC Funeral Rule NOT apply to pre-need arrangements?
A. It never applies to pre-need contracts
B. It always applies to pre-need contracts
C. Only when charges are made by existing pre-need contracts
D. When pre-need contracts were entered in

D

You must give the General Price List to...
A. Anyone who asks, in person, about funeral goods, funeral services or the prices of such good or services
B. Anyone who asks, in person or on the phone, about funeral good, funeral services, or the prices of su

A

The triggering event for giving out the GPL is...
A. A face-to-face meeting anywhere
B. A face-to-face meeting at the funeral home only
C. A face-to-face meeting when ONLY requesting authorization to embalm
D. A face-to face meeting, only in the funeral h

A

A verbal offer of a GPL is not enough...
A. You must physically offer consumers a GPL that they can keep and take home with them, but it is acceptable to charge them for the GPL as you must pay for the paper and printing of the GPL
B. It is acceptable to

C

Which of the following is NOT identifying information require on the GPL?
A. Email address of the funeral provider's place of business
B. Name of the funeral provider's place of business
C. Address of the funeral provider's place of business
D. Phone numb

A

Which of the following is required identifying information on the GPL?
A. The caption: "GPL"
B. The effective date of the price list
C. Email address of the funeral provider's place of business
D. Website of the funeral provider's place of business

B

Which of the following is NOT one of the six disclosures required on your General Price list?
A. Memorial Products Price List
B. Embalming
C. The Basic Services Fee
D. The Casket Price List

A

Which of the following is NOT one of the six disclosures required on your General Price List?
A. The Outer Burial Container Price List
B. Alternative Containers for Direct Cremation
C. Embalming
D. Transportation Service Fee

D

Which of the following is NOT one of the disclosures required on your General Price list?
A. Memorial Service Fee
B. Embalming
C. Basic Service Fee
D. The Consumer;s Right to Select only the Goods and Services desired

A

Which of the following is NOT one of the required itemized prices on the GPL?
A. Hearse
B. Limousine
C. Flower vehicle
D. Direct Cremation

C

Which of the following is NOT one of the required itemized prices on the GPL?
A. Use of the facilities and staff for a reception
B. Transfer if remains to funeral home
C. Use of facilities and staff for viewing
D. Use of facilities and staff for funeral c

A

Which of the following is NOT one of the required itemized prices on the GPL?
A. Direct Cremation
B. Immediate Burial
C. Forwarding of remains to another funeral home
D. Traditional Service with Cremation

D

Which of the following is not one of the four itemized prices considered minimal services?
A. Basic services of funeral director and staff, and overhead
B. Forwarding of remains to another funeral home
C. Receiving remains from another funeral home
D. Dir

A

For forwarding of remains and receiving remains, the GPL should...
A. List one price for each of these items and describe all service you will provide for the quoted price
B. Describe all service you will provide and itemized a price for each service
C. Y

A

Which of the following must be describe in the GPL under the direct cremation required itemized price?
A. Direct cremation with a memorial service price
B. The services and container provided for each price
C. Direct cremation with the scattering of ashes

B

With respect to the GPL, the price of the actual cremation of the deceased
A. May or may not be included in your price for direct cremation
B. If you use a crematory that someone else owns, you must include the price of the cremation in your price for dir

A

Which of the following is the only item that can be made non-declinable to the consumer per the FTC Funeral Rule?
A. Embalming
B. Transfer of remains to Funeral Home
C. Hearse
D. Basic Services of Funeral Director and Staff

D

The Embalming item price on the GPL...
A. Should include all service fees and any equipment or facility charges for providing this service
B. Does not include the actual price of the embalmer serve
C. The price of the embalming fluids will be added to the

A

Which of the following would NOT be considered a service to be included under the itemized item: Other preparation of the body?
A. Cosmetic work
B. Washing body
C. Disinfecting the body
D. Embalming

D

Which of the following is NOT true regarding the use of facilities and staff for viewing itemized item??
A. You must change a flat fee for this item
B. Your price for viewing should include charges for both services of staff and facilities used
C. You sho

A

Which of the following is NOT true regarding the use of facilities and staff for a funeral ceremony?
A. You must list two separate charges relating to a funeral ceremony, such as one for the facilities and another for staff
B. The charge for a funeral cer

A

Which of the following is NOT true regarding the use of facilities and staff for a memorial service?
A. The charge should include both the use of facilities and the staff service
B. You should not list two separate charges relating to a memorial service,

D

Which of the following is not true regarding use of equipment and staff for graveside service?
A. Your charge for this services does not need to include both staff services and any equipment you may provided (such as tent and chairs)
B. You should not lis

A

Which of the following is TRUE regarding the required itemized section titled Hearse?
A. You may NOT charge a flat fee with an additional mileage charge
B. You must utilize a flat fee for this item
C. You can use any pricing method for the use of the hear

C

Which of the following is TRUE regarding the required itemized section titled, Limousine?
A. You can use any pricing method for the use of the hears, such as a flat fee, an hourly charge or a mileage charge
B. You may NOT charge a flat fee with an additio

A

Which of the following is NOT true regarding the required itemized section titled Casket Prices?
A. You can list a casket price range, with the disclosure about the availability of the Casket Price List
B. You must always list the prices of individual cas

B

Which of the following is NOT one of the special groups you are allowed to have an alternative price list?
A. Civic Organization
B. Children and Infants
C. Government Agencies
D. Religious Groups and Memorial Societies

A

If you do not list the retail price of each casket on your General Price List, you must prepare a separate printed or typewritten casket price list (CPL). The CPL must contain all of the following EXCEPT:
A. the name of your business
B. The caption "Caske

C

You must show the Casket Price List (CPL)
A. To anyone who asks in person about the caskets or alternative containers that you offer or inquires about their prices
B. You must offer the CPL any time before they actually leave the funeral home
C. Consumers

A

You must show the Outer Burial Container Price list
A. You must offer this price list after you discuss outer burial containers
B. Consumers do not need to look at this price list before discussing their options or seeing the actual containers
C. To all p

C

Which of the following is NOT true regarding giving the consumer a copy of the Statement of Funeral Goods and Services Selected?
A. It is not required to give each consumer a completed Statement at the end of the arrangements discussion
B. You must give e

A

You must list each cash advance item separately on the Statement of Funeral Goods and Services Selected, together with a price for each item,. Which of the following does NOT describe a cash advance??
A. Accommodation
B. Cash Disbursement
C. Cash Advancem

D

You must list each cash advance item separately on the Statement of Funeral Goods and Services Selected, together with a price for each item. Which of the following does NOT describe a cash advance?
A. Embalming
B. Clergy Honoraria
C. Death Certificates
D

A

You must place three disclosures on your Statement of Funeral Goods and Services Selected. They should be set out, word-for-word, exactly as the Rule prescribes. Which of the following is NOT one of those three disclosures?
A. Legal requirements
B. Embalm

C

The legal requirements disclosure on the Statement of Funeral Goods and Service Selected indicates you will explain, in writing, all of the following EXCEPT:
A. Legal requirements
B. Service Requirements
C. Cemetery requirements
D. Crematory requirements

B

The embalming disclosure on the Statement of Funeral Goods and Service Selected says all of the following EXCEPT:
A. You do not have to pay for embalming you did not approve
B. If you charge for embalming, we will explain why below
C. The form should leav

D

The Cash Advance Items disclosure on the Testament of Funeral Goods and Services Selected says if you charge for purchasing a cash advance item, or if you receive and retain a rebate, commission, or trade or volume discount for a cash advance item
A. This

A

Which of the following is NOT one of the six areas that The Funeral Rule specifically prohibits misrepresentations?
A. Embalming
B. Transportation
C. Casket for Direct Cremation
D. Preservative and protective Value Claims

B

Which of the following is NOT one of the reason to can charge a fee for embalming?
A. Federal Law requires embalming
B. State or local law requires embalming
C. You have obtained prior approval for embalming from a family member or other authorized person

A

You must keep price lists at least ____ year(s) from the date you last distributed them to customers.
A. 1
B. 5
C. 7
D. 10

A

A formal set of statements that establish a basic expectation of a behavior within an organization.
A. Code of ethics
B. Golden rule
C. FTC Funeral Rule
D. Mortuary Law

A

Do unto others as you would have them do unto you:
A. IFDA Code of Ethics
B. Kohlberg's Theory
C. The Golden Rule
D. Gilligan's Theory

C

Mutual interpersonal expectations, relationships, and interpersonal conformity.
A. Kohlberg's Conventional stage 3
B. Kohlberg's Pre-conventional stage 1
C. Kohlberg's post-conventional stage 5
D. Kohlberg's post -conventional stage 6

A

Universal ethical principles
A. Kohlberg's Pre-conventional stage 2
B. Kohlberg's Conventional stage 3
C. Kohlberg's post conventional stage 6 theory
D. Kohlberg's conventional stage 4

C

Regarding women, one of the recurring themes is a disre to avoid hurting others through individual actions, a deep seeded desire to avoid inflicting injury on others.
A. Lawrence Kohlberg
B. Carol Gilligan
C. St. Thomas Aquinas
D. John Locke

B

Generally, refer to man-made rules and regulations that govern society and are concerned with conduct
A. Laws
B. Ethics
C. Expectations
D. Code of Ethics

A

A branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions, concerned with motives for conduct and the attitudes toward conduct.
A. Laws
B. Code of Ethics
C. Ethics
D. NFDA Code

C

No moral judgment can d more than reflect the customs of the society in which it is made.
A. Relativism
B. Absolutism
C. Professionalism
D. Confidentiality

A

If someone's culture is absent of a focus on the worship of a god or gods, it is considered to be:
A. Theistic
B. Religious
C. Non-theistic
D. Spiritual

C

Which of the following is not considered an ethical consideration specific to funeral service?
A. Confidentiality
B. Responsibility to the deceased
C. Responsibility to the general public
D. Inequitable service to all

D