Operations Management Ch 7 IRSC

getting the right quantity of goods at the right place at the right time

just-in-time philosophy (JIT)

anything that does not add value

waste

a philosophy that encompasses the entire organization

a broad view of JIT

broad view of operations, simplicity, continuous improvement, visibility, and flexibility

defining beliefs of JIT

material, energy, time, and space

types of waste

tasks and procedures are important only if they meet the company's overall goals

broad view of the organization

the simpler a solution, the better it is

simplicity

a philosophy of never ending improvement

continuous improvement (kaizen)

problems must be visible to be identified and solved

visibility

a company can quickly adapt to the changing needs of its customers

flexibility

the three elements are just-in-time manufacturing, total quality management, and respect for people

JIT system

the element of JIT that focuses on the production system to achieve value added manufacturing

just in time manufacturing

cost incurred when setting up equipment for a production run

setup cost

an integrated effort designed to improve quality performance at every level of the organization

total quality management (TQM)

uncovering the root cause of a quality problem

quality at the source

an element of the JIT that considers human resources as an essential part of the JIT philosophy

respect for people

JIT is based on a "pull" system rather than a "push" system

Pull system

a card that specifies the exact quantity of product that needs to be produced

Kanban card

a kanban card that authorizes production of material

production card

a kanban card that authorizes withdrawal of material

withdrawal card

the ability to produce small quantities of products

small-lot production

requires the machine to be stopped in order to be performed

internal setup

can be performed while the machine is still running

external setup

a constant production plan for a facility with a given planning horizon

uniform plant loading

capable of performing more than one job

multifunction workers

placement of dissimilar machines and equipment together to produce a family of products with similar processing requirements

cell manufacturing

authority given to workers to stop the production line in a quality problem is detected

jidoka

foolproof devices or mechanisms that prevent defects from occurring

poka yoke

consensus management by committees or teams

bottom round management

small teams of employees that volunteer to solve quality problems

quality circles

suppliers that supply an entire family of parts for one manufacturer

single source suppliers

what technique determines whether a batch of goods should be accepted or rejected?

acceptance sampling

what technique answers the question of whether the process is functioning properly or not?

statistical process control

the range is an example of what?

traditional statistical tools

the standard deviation is an example of what?

traditional statistical tools

an x-bar chart is an example of what?

statistical process control

a p-chart is an example of what?

statistical process control

p-charts are used to measure

proportion of items in a sample that are defective

a c-chart is an example of what?

statistical process control

an OC curve is an example of what?

acceptance sampling

causes of variation that can be identified and eliminated are called what?

assignable

the philosophy of JIT

originated in Japan

the broad view of JIT is now often termed

lean production

the central belief of the JIT philosophy is

elimination of waste

which of the following is characteristic of the JIT philosophy?

elimination of waste

JIT is a system

pull

according to JIT, eliminating inventory we can clearly identify and work on eliminating them

problems

JIT uses a pull system where communication starts with either the customer or with the ______ work station in the production line.

last

what is adjustment of a machine after making one product type so that production can begin for another product type?

setup

which of the following is not a characteristic of bottom-round management?

lack of consensus

which of the following is not a role of JIT management

cost and information sharing