Project Stakeholder Management
includes the processes required to identify the people, groups, or organizations that could impact or be impacted by the project, to analyze stakeholder expectations and their impact on the project, and to develop appropriate management strategies for eff
Identify Stakeholders
the process of identifying the people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project
analyzing and documenting relevant information regarding their interests, involvement, interdependencies, i
Project Charter
can provide information about internal and external parties related with the project and affected by the result or the execution of the project
Input to Identify Stakeholders
Output of Develop Project Charter
Procurement Documents
documents utilized in bid and proposal activities
if a project is the result of a procurement activity or is based on an established contract, the parties in that contract are key project stakeholders
Input of Identify Stakeholders
Output of Plan Procurem
Enterprise Environmental Factors
include organizational culture and structure, governmental or industry standards, global, regional, or local trends, and practices or habits
Input of Identify Stakeholders
Input of Plan Stakeholder Management
Organizational Process Assets
stakeholder register templates, lessons learned from previous projects or phases, stakeholder registers from previous projects
Input of Identify Stakeholders
Input of Plan Stakeholder Management
Input of Manage Stakeholder Engagement
Stakeholder Analysis
technique of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project; identifies the interests, expectations, and influence of the stakeholders and re
Expert Judgement
____ should be sought from groups or individuals with specialized training or subject matter expertise such as senior management, other units within the organization, and identified key stakeholders, project managers, etc.
T&T of Identify Stakeholders
T&T
Meetings
Profile analysis ___ are designed to develop an understanding of major project stakeholders, and they can be used to exchange and analyze information about roles, interests, knowledge, and the overall position of each stakeholder facing the project
T&T of
Stakeholder Register
contains all details related to the identified stakeholders including:
- identification information
- assessment information
- stakeholder classification
Output of Identify Stakeholders
Input of Plan Stakeholder Management
Input of Collect Requirements
In
Plan Stakeholder Management
the process of developing appropriate management strategies to effectively engage stakeholders throughout the project life cycle, based on the analysis of their needs, interests, and potential impact on project success
provides a clear, actionable plan to
Project Management Plan
information used for the development of the stakeholder management plan includes: life cycle, description of how work will be executed to accomplish the project objectives, description of how human resources requirements will be met and how roles and resp
Analytical Techniques
current engagement level of all stakeholder needs to be compared to the planned engagement levels requires for successful project completion
engagement level of the stakeholders can be classified as:
- Unaware: unaware of project and potential impacts
- R
Stakeholder Management Plan
identifies the management strategies required to effectively engage stakeholders
Output of Plan Stakeholder Management
Input of Manage Stakeholder Engagement
Input of Collect Requirements
Project Documents Updates
updates can include project schedule and stakeholder register
Output of Plan Stakeholder Management
Output of Manage Stakeholder Engagement
Output of Control Stakeholder Engagement
Manage Stakeholder Engagement
the process of communicating and working with stakeholders to meet their needs/expectations, address issues as they occur, and foster appropriate stakeholder engagement in project activities throughout the project life cycle
allows the project manager to
Communications Management Plan
provides guidance and information on managing stakeholder expectations
information includes:
stakeholder communication requirements, information to be communicated, reason for distribution of information, person or groups who will receive information, and
Change Log
used to document changes that occur during a project
Input of Manage Stakeholder Engagement
Output of Perform Integrated Change Control
Communication Methods
based on the stakeholders' communication requirements, the project manager decides how, when, and which of these ______ are to be used in the project
T&T of Manage Stakeholder Engagement
Interpersonal Skills
soft skills"; ability to establish and maintain relationships with other people
ex. building trust, resolving conflict, active listening, and overcoming resistance to change
T&T of Manage Stakeholder Engagement
Management Skills
skill used to coordinate and harmonize the group toward accomplishing the project objectives
ex. facilitate consensus toward project objectives, influence people to support the project, negotiate agreements to satisfy the project needs, and modify organiz
Issue Log
a project document used to document and monitor elements under discussion or in dispute between project stakeholders
Output of Manage Stakeholder Engagement
Input of Control Stakeholder Engagement
Input of Manage Project Team
Input of Control Communicatio
Change Requests
may include corrective or preventive actions to the project itself or to the interaction with the impacted stakeholders
Output of Manage Stakeholder Engagement
Output of Control Stakeholder Engagement
Input of Perform Integrated Change Control
Project Management Plan Updates
updates include the stakeholder management plan
Output of Manage Stakeholder Engagement
Output of Control Stakeholder Engagement
Input of Develop Project Management Plan
Organizational Process Assets Updates
updates may include stakeholder notifications, project reports, project presentations, project records, feedback from stakeholders, and lessons learned documentation
Output of Manage Stakeholder Engagement
Output of Control Stakeholder Engagement
Control Stakeholder Engagement
the process of monitoring overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders
will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and its
Work Performance Data
primary observations and measurements identified during activities being performed to carry out the project work
Input of Control Stakeholder Engagement
Output of Direct and Manage Project Work
Project Documents
examples include: project schedule, stakeholder register, issue log, change log, and project communications
Input of Control Stakeholder Engagement
Information Management System
standard tool for the project manager to capture, store, and distribute information to stakeholders about the project cost, schedule progress, and performance
T&T of Control Stakeholder Engagement
Work Performance Information
performance data collected from various controlling processes, analyzed in context, and integrated based on relationships across areas
Output of Control Stakeholder Engagement
Input of Monitor and Control Project Work