Business Ethics Midterm Chapter 3

Integrity

One of the most important and off-cited elements of virtue and refers to being whole, sound, and in an unimpaired condition. Relates to product quality, open communication, transparency, and relationships. In an organization, it means uncompromising adher

Honesty

Refers to truthfulness or trustworthiness. To be honest is to tell the truth to the best of your knowledge without hiding anything.

Fairness

The quality of being just, equitable, and impartial. Overlaps concepts of justice, equity, equality, and morality. There are three fundamental elements that motivate people to be fair: equality, reciprocity, and optimization.

Equality

The distribution of benefits and resources.

Reciprocity

Interchange of a giving and receiving in social relationships, and this occurs when an action that has an effect upon another is reciprocated with an action that has an approximately equal effect.

Optimization

The trade-off between equity (equality) and efficiency (maximum productivity)

Ethical Issue

A problem, situation, or opportunity that requires and individual, group, or organization to choose among several actions that must be evaluated as right or wrong, ethical or unethical.

Ethical Dilemma

A problem, situation or opportunity that requires an individual, group, or organization to choose among several actions that have negative outcomes. There is not a right choice, only a less unethical or illegal choice as perceived by any and all stakehold

Abusive or Intimidating Behavior

A common ethical problem in the form of physical, threats, false accusations, being annoying, profanity, insults, yelling, harshness, ignoring someone, and unreasonableness.

Three forms of lying

Joking without malice, lying by commission and lying by omission.

Conflict of Interest

Exists when an individual must choose whether to advance his or her own interests, those of the organization, or those of some other group.

Bribery

The practice of offering something (often money)in order to gain an illicit advantage from someone in authority.

Active Bribery

Meaning the person who promises or gives the bribe commits the offence.

Passive Bribery

An offense committed by the official who receives the bribe.

Facilitation Payments

Made to obtain or retain business or other improper advantages do not constitute bribery payments for U.S. companies in some situations.

Corporate Intelligence

The collection and analysis or information on markets, technologies, customers, and competitors, as well as on socioeconomic and external political trends.

Three types of intelligence models

A Passive Monitoring System for early warning, Tactical Field Support, and Support dedicated to Top-Management Strategy.

Hacking

Considered one of the top methods of obtaining trade secrets

System Hacking

Assumes the attacker already has access to a low-level, privileged-user account.

Remote Hacking

Involves attempting to remotely penetrate a system across the internet.

Physical Hcking

Requires the CI agent enter a facility personally.

Social Engineering

The tricking of individuals into revealing their passwords or other valuable corporate information.

Shoulder Surfing

Someone simply looks oven an employee's shoulder while he or she types in a password.

Password Guessing

If a person can find out personal things about someone, he or she might be able to use that information to guess a password.

Dumpster Diving

Once trash is discarded onto the street or alley, the information is considered fair game.

Whacking

Wireless Hacking

Phone Eavesdropping

A person with a digital recording device can monitor and record a fax line

Discrimination

On the basis of race, color, religion, sex, marital status, sexual orientation, public assistance status, disability, age, national origin, or veteran status is illegal in the United States.

Age Discrimination in Employment Act

Specifically outlaws hiring practices that discriminate against people 40 years of age or older, as well as those that retire employees to require employee to retire before the age of 70.

Affirmative Action Programs

Involve efforts to recruit, hire, train, and promote qualified individuals from groups that have traditionally been discriminated against on the basis of race, gender, or other characteristics.

Sexual Harassment

Repeated, unwanted behavior of a sexual nature perpetrated upon one individual by another.

Hostile Work Environments

Three criteria must be met: the conduct was unwelcome; the conduct was severe, pervasive, and regarded by the claimant as so hostile or offensive as to alter his or her conditions or employment; and the conduct was such that a reasonable person would find

Dual Relationship

A personal, loving, and/or sexual relationship with someone with whom

Unethical Dual Relationship

The relationship could potentially cause a direct or indirect conflict of interest of a risk of impairment to professional judgement.

Fraud

Any purposeful communication that deceives, manipulates, or conceals facts in order to harm others.

Accounting Fraud

Involves a corporation's financial reports, in which companies provide important information on which investors and others base decisions involving millions of dollars.

Marketing Fraud

The process of dishonestly creating, distributing, promoting, and pricing products.

Puffery

Exaggerated advertising, blustering, and boasting upon which no reasonable buyer would rely and is not actionable under the Lanham Act.

Implied Falsity

The message has a tendency to mislead, confuse, or deceive the public.

Test Proves (established claims)

When the advertisement cites a study or test that establishes the claim

Bald Assertions (non-establishment claims)

When the advertisement makes a claim that cannot be substaintiated

Consumer Fraud

Occurs when customers attempt to deceive business for their own gain.

Illegal Insider Training

The buying or selling of stocks by insiders who possess information that is not yet public.

Legal Insider Training

Legally buying and selling stock in an insider's own company, but not all the time.

Intellectual Property Rights

The legal protection of intellectual property such as music, books, and movies.

Privacy Issues

Must be addressed by businesses include the monitoring of employees' use of available technology and consumer privacy.