explicit mission statement
A values-based ethics approach to ethical corporate cultures
defines the firm as well as how customers and employees should be treated
differential association
The idea that people learn ethical or unethical behavior while interacting with others who are a part of their role-sets
Culture is shared, relatively stable, and is formed over a long period of time.
Over the years, scholars have developed more than 100 definitions of culture. According to the text, all have the following common elements:
Melinda is a very popular executive. She inspires her employees to follow a common vision, facilitates change, and creates a strongly positive climate, all while stressing performance. Melinda has helped to create a(n) culture.
integrative
Work groups
are used to subdivide duties within functional areas of a company
Integrative culture
combines high levels of concern for people and performance
legitimate power
When a foreman orders an assembly-line employee to carry out a task, which the employee perceives as unethical yet the employee feels compelled to complete, the foreman is exercising
Motivation
a force within the individual that focuses his or her behavior on achieving a goal.
Management's sense of the organization's culture
may be quite different from employees' perceptions
Which of the following statements about group norms is false?
Group norms never conflict with the overall organization's culture.
In order for whistle-blowing to be effective,
it requires that the individual have adequate knowledge of wrongdoing that could damage society.
informal groups.
Individuals, often from the same department, who band together for purposes that may or may not be relevant to the organization
Which of the following statements about group norms is false?
Group norms never conflict with the overall organization's culture
. In order for whistle-blowing to be effective
it requires that the individual have adequate knowledge of wrongdoing that could damage society.
Teams
bring together the functional expertise of employees from several different areas of the organization on a single project
Marcus is the top-performing development director his non-profit organization has ever had. He possesses countless tricks and tips to continue to bring in donations, positive publicity, and supporters. Marcus would likely have
over new development departm
. expert power
The 2010 passage of the Dodd-Frank Act proposed additional monetary incentives for whistle-blowers. A primary concern about these new incentives is
whistle-blowers might be tempted to report to the SEC with their reports and not report the misconduct to the
company's internal compliance program.
No formal dress codes, working late, participation in extracurricular activities, gestures, and legends represent
informal expressions of an organization's culture
Associating with others who are unethical and who have the opportunity to act unethically can lead to a learning process known as
differential association
The exacting organizational culture is interested in
performance but has little concern for employees
The apathetic organizational culture exhibits
minimal concern for people and performance
When developing an ethical culture, there has to be a(n)______________element because every organization has employees that will try to take advantage if there is an opportunity for misconduct
compliance
An advantage of the decentralized organization is that
it is adaptable and can quickly respond to external change.
reward power
The ability to influence the behavior of others by offering them something desirable
Which of the following statements about power is true?
Power can be used to motivate individuals ethically or unethically
Expert power usually stems from
a superior's credibility with his or her subordinates
An organization that delegates decision-making authority as far down the chain of command as possible and has relatively few formal rules is
decentralized.
Which of the following is not a characteristic of an ethical corporate culture?
Management conducts itself in a way that is not consistent with the code of conduct
Although both structures can create opportunities for unethical conduct, which organizational structure tends to be more ethical?
Centralized
Corporate Culture
Values, beliefs, rules, and ceremonies that are accepted, shared, and circulated throughout an organization
Sarbanes-Oxley 404
Requires firms to adopt a set of values that forms a portion of the company's culture
Organizational Cultures
Apathetic, Caring, Integrative, Exacting
Compliance culture
Uses laws and regulatory rules to create compliance codes and requirements
Values-based ethics culture
Relies on a mission statement that defines the core values of the firm and how customers and employees should be treated