Business Ethics | Chapter 1

Because of the recent global financial meltdown, many stakeholders began to question the basic assumptions of _____, as well as how government institutions provide oversight and regulation.
a. business ethics
b. democracy
c. multinational corporations
d.

capitalism

Less than half of the respondents of a recent survey reported having an overall trust in business. Which of the following industries has the lowest rating after the most recent financial meltdown?
a. High Tech
b. Pharmaceutical
c. Banking
d. Automotive
e.

Banking

The Consumers' Bill of Rights decreed by President John F. Kennedy specified all of the following EXCEPT the right to
a. safety.
b. freedom.
c. be heard.
d. be informed.
e. to choose.

Freedom

Before anything else, businesses must _____ to survive.
a. be popular
b. make a profit
c. sell internationally
d. have a great reputation

make a profit

An organization that has a strong ethical environment usually has a core value of placing _____ interests first.
a. customers'
b. competitors'
c. stockholders'
d. management's
e. government's

customers'

An organization's obligation to maximize its positive impact on stakeholders and to minimize its negative impact refers to its:
a. moral justice
b. social responsibility
c. consumerism
d. regulation mandate
e. ethical dilemma

social responsibility

It is generally accepted that _____ and maintaining long-term relationships are some of the most important factors in a successful business strategy.
a. well-compensated executives
b. customer satisfaction
c. large dividends
d. sale frequency
e. employee

customer satisfaction

Which of these argued that it is impossible to eradicate all wrongdoing in a large corporation, and that the best one can hope is that the wrongdoing is minor and caught in time?
a. Angelo Mozilo
b. David Cameron
c. Hilary Clinton
d. Warren Buffet
e. John

Warren Buffet

Many studies have found a positive relationship between which of the following?
a. High levels of government regulation and cultural values.
b. An ethical culture and good business performance.
c. Apathetic boards of directors and an ethical culture.
d. U

An ethical culture and good business performance.

Business ethics was institutionalized through the Federal Sentencing Guidelines for Organizations during which of the following periods?
a. The 1960s
b. The 1970s
c. The 1980s
d. The 1990s
e. The 2000s

the 1990s

The _____ is a set of 10 principles concerning human rights, labor, the environment, and anti-corruption. This document seeks to create openness and alignment among business, government, society, labor, and the United Nations.
a. Global Compact
b. CERES P

Global Compact

Which of the following is a highly admired company for its high ethical standards?
a. Chesapeake Energy
b. JP Morgan
c. Granite Construction
d. BP
e. Zale Corp

Granite Construction

According to the text, business ethics comprises organizational principles, values, and __________ that may originate from individuals, organizational statements, or from the legal system.
a. morals
b. norms
c. directions
d. laws
e. meanings

norms

The ethical component of a corporate culture relates to the values, beliefs, and established and enforced patterns of conduct that employees use to identify and respond to ethical issues.
a. True
b. False

True

The Sarbanes-Oxley Act made it illegal for U.S. businesses to issue bribes to foreign government officials.
a. True
b. False

False