Unlike goals, values are ________ and define a unique character that helps people find meaning and feel special about what they do.
Nice
Intangible
Determined by the entire enterprise
Easy to achieve
Quantifiable
Intangible
Which of the following statements about myths is NOT true?
An organization's values are supported by its myths.
Myths are a way to tie the present to the past.
Myths are an important component of culture.
Myths typically arise in an organization's early h
They are distorted, half-truths that inhibit organizational effectiveness.
What is the purpose of an organization's vision?
Answer Vision translates the myths and values into long-term goals and expectations.
Vision is the organization's origin story.
Vision is translated into an organization's mission statement.
None of the cho
Vision is the organization's origin story.
Initiation into an organization is a form of:
Ritual
Metaphor
All of the answers
Play
Culture
Ritual
Which of the following best explains the difference between ritual and ceremony?
None of the answers.
Rituals are repeated and everyday occurrences; ceremonies are grand events to mark a special occasion.
Rituals are one-time events, while ceremonies comb
Rituals are repeated and everyday occurrences; ceremonies are grand events to mark a special occasion.
What concept is defined as "the way we do things around here"?
Values
Metaphor
Culture
None of the answers
Myth
Culture
The symbolic frame centers on what concepts?
ritual and myth
vision, a mission statement, and mystique
culture and values
None of the choices are correct
meaning, belief, and faith
meaning, belief, and faith
Which of the following is NOT one of the suppositions of the symbolic frame?
Multiple people may experience the same situation differently, and form different interpretations.
What actually happens is what is most important, not how it is interpreted.
Cul
What actually happens is what is most important, not how it is interpreted.
What does the story of Joe Vallejo (on page 246), the custodian at a California junior high school, teach us about heroes?
Leaders can cultivate heroic behavior by promoting subordinates to senior-level positions.
None of the choices are correct
Heroic be
Heroic behavior allows people to transcend their formal job description.
Which of the following does NOT count as one of Steve Denning's eight storytelling functions?
transmitting values
sharing knowledge
memorializing leaders of the past
fostering collaboration
memorializing leaders of the past
Although rituals often contribute to the health of a society, rituals can also have a negative effect. Which of the following would Bolman and Deal characterize as a possible negative effect of ritual?
Ritual could cement the status quo and block adaptati
Ritual could cement the status quo and block adaptation and learning.
A company's summer picnic or outing is primarily an example of which of the roles ceremony serves?
convey messages to external parties
to stabilize
to socialize
to reassure
to socialize
Which of the following is an effective tool for lessening status differences?
metaphor
None of these
work
myth
humor
humor
How would Gregory Bateson and Erving Goffman characterize "play" at the workplace?
A means of social control whereby those who have traditionally held power (usually white males) are able to ensure that newcomers (usually women and minorities) are kept in
A strategy for exploring alternatives as well as encouraging experimentation, flexibility, and creativity.
Which of the following is an example of an organization's culture communicated through its symbol?
All of the choices are correct
None of the choices are correct
Geico's gekko
Budweiser's Clydesdale horses
Target's bullseye
All of the choices are correct
Stories are a key medium for communicating corporate _______. They establish and perpetuate tradition.
Myths
Morals
Metaphor
Culture
All of the above
Myths