Quality Management

Common (natural) variation

attributed to design of the process and affect all output of the process. (part of process design).
Methods, machines, personnel, and environment.

Assignable (special) variation

events or actions that are not part of the process design. They can be traced to a specific reason.

A process in control ONLY exhibits

common vatiation

Random Variation

centered around a mean and occurs with a somewhat consistent amount of variation.

Process Charts

graphs designed to signal process workers when nonrandom variation is occurring

Variable

continuous measurement such as weight, height, or volume

Attribute

either or situation"
Motor is either starting or not starting

X bar chart

monitor the average of the characteristic being measured

R chart

monitors the dispersion of the process

Process capability

the capability of a process to produce a product that meets specification

Population

a collection of all the items or observations

Sample

subset of the population

Sampling distributions

distributions that reflect the distributions of sample means