communication
exchange of thoughts, opinions or information by speech, writing or behavior
sender
individual or group who sends or originates the message
message
thought, idea, opinion, etc. which the sender has encoded and wants conveyed
channel
method or medium in which the message is sent
receiver
target of the message
feedback
response of the receiver to the message
thinking
process where the source or sender generates the information intended to be shared with others
encoding
the process of transforming information to be conveying into a transferable form
transmitting
process of selecting the appropriate channel of communication for message delivery
receiving
process involving the reception of the senders message by the receiver
decoding
process of mentally processing a message
feedback
response the receiver offers to the message
noise
term describing anything which disrupts the communication process
linear model of communication
model depicting a one-way process where the sender is the only one sending a message and the receiver does not offer feedback
interactive model of communication
model depicting the exchange of ideas and messages taking place from both the sender and receiver and vice versa, but not as a simultaneous process
transactional model of communication
model depicting the exchange of messages between the sender and receiver where each takes turns to send or receive messages in a simultaneous process
communication style
way in which a message is conveyed
assertive communication
communication style characterized by trying to reach a mutually agreed upon solution by creating an atmosphere where others can express themselves to reach a common solution; "broken record
aggressive communication
communication style characterized by the use of manipulation to achieve an end goal
passive communication
communication style characterized by not reacting, standing up or being noticed and avoiding confrontation
Passive-Agressive Communication
communication style which is characterized by the desire to avoid conflict but still manipulates the situation to meet the end goal
active listening
type of listening where the listener provides feedback to the speaking according to the information received
passive lsitening
type of listening where the listener provides feedback to the speaking according to the information received
non verbal communication
messages sent through body langue and facial expressions
proaganda
ideas or facts which are a part of someones cause, is used to damage the opposing cause
either/or fallacy
characterized by presenting an idea with only two choices — either for or against the idea