Which of the following words best describes a medical assistant who works effectively as a team member in the medical office?
Accountable
Accreditation may be defined as?
A process in which recognition is granted to an education program.
Which one of the following organizations declared medical assisting an allied health profession?
US Department of Health, Education and Welfare
Which of the following organizations offers the Registered Medical Assistant Credential?
AMT (American Medical Technologists)
The CMA and RMA examinations cover all of the following distrinct areas of knowledge except?
Criminal Justice
Which of the following organizations publishes a journal called Professional Medical Assistants?
AAMA (American Association of Medical Assistants)
Which of the following professional attributes indicates the ability to understand someone else's situation?
Empathy
The goal of the 1996 AAMA Role Delineation Study was to?
Revise and update the standards used for the accreditation of medical assisting programs.
The initials RMA listed after a medical assistant's name indicate?
Credentials
After you become a certified medical assistant, how often is recertification required?
Every 5 years
Which of the following terms refers to legal, mental, or moral responsibility?
Accountability
Which of the following is allowed as long as the medical assisting credential remains current?
Recertification
Which of the following behaviors might be displayed by a medical assistant who is behaving unprofessionally?
Using a term of endearment when talking to a patient.
Which of the following terms describes behaving courteously, conscientiously and in a generally businesslike manner?
Professionalism
The most important elements in providing superior customer services to patients are?
Integrity and honesty
Which of the following constitutes unprofessional behavior when interacting with an externship preceptor?
Arguing
Which of the following is/are the greatest benefits of an AAMA membership?
All of the above:
Legal counsel, group insurance, a large variety of educational opportunities.
Which of the following is the correct website address for the National Board of Medical Examiners?
www.nbme.org
Which of the following is not an example of a medical assistant's clinical duties?
Diagnosing communicable diseases.
Currently, the Occupational Safety and Health Act and the Clinical Laboratory Improvements Act do not require medical assistants to be?
Credentialed
Specific laboratory duties for medical assistants include all of the following except?
Collecting arterial blood for measuring blood oxygen levels.
Which of the following is the most appropriate information to include on a resume?
Certifications awarded relating to a position.
A patient with a physical disability comes to the office. The most appropriate response by the medical assistant is to?
As the patient whether assistance is needed.
Which of the following statutes includes regulations regarding the testing of patient specimens and interpreting of results in the medical office?
Clinical Laboratories Improvement Amendment (CLIA)
The abbreviation "CMA", when listed after a medical assistants name, is his or her?
Credential