An abnormal increase in the size of an organ
Hypertrophy
The abbreviation for "right eye" is
OD
An abnormal decrease in the total number of white blood cells (WBCs) is known as
Leukopenia
An extremely high fever is called
Hyperpyrexia
Which suffix refers to eating?
-phagia
A suffix used to denote destruction is
-lysis
A rhinoplasty is a surgical procedure on the
Nose
The prefixes apo-, de-, and ab- mean
Away from
The creation of an opening in the abdomen to bring some portion of the colon onto the surface is a
Colostomy
The abbreviation meaning four times a day is
QID
The prefix hypo- means
Below
Pyuria is
Pus in urine
Another term for pain when urinating is
Dysuria
The term that means to control or stop bleeding is
Hemostasis
The combining form for heart is
Cardi/o
The cell from which bone tissue develops is a(n)
Osteoblast
Excessive amounts of hair on the body is synonymous with
Hirsutism
Another term for swallowing is
Deglutition
A cicatrix in the popliteal area is a
Scar on the back of the knee
Adipose tissue is
Fat
A disease process of unknown origin is referred to as
Idiopathic
The function of the optic nerve is
Seeing
A patient with urticaria most likely has
Hives
The membrane that surrounds the abdominopelvic cavity is the
Peritoneum
Which type of membrane lines cavities that open to the outside?
Mucous Membrane
The dorsal region of the body is described as
Posterior
The body cavity that contains the heart and lungs is the
Thoracic Cavity
Movement of a body part away from the midline of the body is
Abduction
The plane that divides the body into right and left halves is
Saggital
An acute disorder that tends to follow viral illnesses in children is
Reye's syndrome
The first (neck) section of the vertebral column is the
Cervical
Which type of lesion is characterized by asymmetry, irregular borders, and change in color?
Melanoma
This chronic skin condition is characterized by exacerbations and remissions of patches of scaly skin
Psoriasis
The bone that makes up the forehead area of the skull is the
Frontal
The peripheral nervous system is composed of how many pairs of cranial nerves?
12
The largest part of the brain is the
Cerebrum
Malabsorption of vitamin B12 results in which type of anemia?
Pernicious
Wheezing is a classic sign of which respiratory disease?
Asthma
Another name for the eardrum is
Tympanic Membrane
The vein that returns blood to the heart from areas below the diaphragm is the
Inferior Vena Cava
The pacemaker of the heart is the
Sinoatrial node
Which electrolyte is important for the activity of the heart muscle?
Potassium
Flexion is an example of what kind of muscle action?
Voluntary
Food is conveyed from the mouth to stomach by the
Esophagus
An abnormal lateral curvature of the spine is known as
Scoliosis
The beta cells in the pancreas are responsible for the production of
Insulin
The cranial nerve that is involved in the sense of smell is the
Olfactory
To confirm a fracture of the lower leg, a radiograph should include which bones
Tibia and Fibia
The opposite of lateral is
Medial
The basic structural and functional unit of the body is the
Cell
A group of similar cells make up
Tissue
The outer membrane of a bone is the
Periostenum
Types of muscle tissue include..
Smooth, Cardiac, and Skeletal muscle
The heart muscle is the
Myocardium
Another name for the voice box is the
Larynx
The primary site of absorption of nutrients is the
Small Intestine
What are the functions of the urinary system?
Eliminate waste, regulate salt levels, balance water gain and loss, regulate pH balance
The region between the vaginal opening and the rectum is the
Perineum
Male sterilization is performed on the
Vas deferens
The central nervous system is made up of
The brain and spinal cord
The brainstem is made up of the..
Midbrain, Pons, Medulla oblongata
Olfactory receptors are located in the
Nose
The master gland is the
Pituitary Gland
Athlete's foot is also called
Tinea pedis
Small, purple hemorrhagic spots on the skin are called
Petechiae
Suppuration means
Pus Formation
Coryza is associated with
The common cold
The probable outcome of a disease process in a patient is the
Prognosis
The type of immunity that develops when an antigen is introduced into the body is
Active
The type of immunity that results from an immunization is called
Artificial active
An important symptom of diabetes mellitus is
Glycosuria
A sudden loss of blood or body fluids may cause
Hypovolemic shock
Which blood element is involved in the coagulation process?
Platelets
Another name for earwax is
Cerumen
The vitamin involved with the coagulation process is
Vitamin K
The part of the eye that enables a person to see color is/are the
Cones
How many chromosomes are in the nucleus of a normal cell?
46
The diaphragm separates which two body cavities?
Thoracic/abdominal
A partial-thickness burn that results in blisters and redness is classified as
Second degree
The tough band of tissue that connects bone to bone at a joint is the
Ligament
Paralysis on one side of the body is called
Hemiplegia
The medical term for farsightedness is
Hyperopia
Which structure creates an opening between the pharynx and the middle ear?
Eustachian tube
A freely moving blood clot in the circulation is called a(n)
Embolus
The medical term for a nosebleed is
Epistaxis
An abnormal bubbling or rattling sound heard on auscultation is
Rales
The medical term for a loss of appetite is
Anorexia
All of the following are part of the large intestine except the
[Appendix]
[Ascending colon]
[Rectum]
[Descending colon]
[Ileum]
Ileum
A condition characterized by stones in the gallbladder is
Cholelithiasis
The structural and functional unit of the kidney is the
Nephron
The basic unit of heredity is
A Gene
The process of cell division is known as
Mitosis
The surgical removal of tubes and ovaries is called a
Salpingo-oophorectomy
An unborn child during the first 2 months of prenatal development is referred to as a(n)
Embryo
An absence of menstrual flow is called
Amenorrhea
The superior vena cava returns blood to the
Right Atrium
Deaths must be reported to a coroner in each of the following situations except
[Violence]
[Industrial injuries]
[Occurring while in custody of the law]
[Following long-term illnesses]
[Occurring without medical attendance]
Following long-term illnesses
A physician performed a breast augmentation on a patient and later published an article with photographs of the patient in a medical journal. The patient did not give permission to publish the pictures. This constitutes
Invasion of privacy
The initial report for a Workers' Compensation claim should be filed
Immediately after the initial visit
When a physician accepts a patient for treatment, the physician has a duty to
Use care, diligence, and skill in treatment
When a physician treats a Medicaid patient, the physician agrees
To accept the fee approved by Medicaid as payment in full
When the release of medical records is authorized, the medical assistant should
Give the patient a copy of the original records
All of the following are considered a tort except...
[Abandonment]
[Assault and battery]
[Breach of contract]
[Defamation of character]
[Invasion of privacy]
Breach of contract
Which of the following is a mandatory form of credential?
[Regulation]
[Licensure]
[Certification]
[Registration]
[Accreditation]
Licensure
Which of the following documentation situations could create a liability?
[Altering a document]
[Failing to document a procedure]
[Recording incorrect information]
[Scribbling out an error]
[All of the above]
All of the above
Rendering care to a patient without consent could result in a charge of
Battery
A commitment or obligation to act in certain way(s) is a(n)
Duty
The medical assistant's signature on an informed consent form means that the medical assistant
Verified the patient's signature
A person's failure to act in a prudent and reasonable manner is known as
Negligence
Elizabeth K�bler-Ross established
The five stages in the process of grief
Which is not a common reaction to illness?
[Fear]
[Depression]
[Anxiety]
[Euphoria]
[Stress]
Euphoria
Which is not an example of anxiety?
[Not hearing instructions]
[Asking relevant questions]
[Frequent use of the bathroom]
[Moist hands]
[Frequently moistening the lips]
Asking Relevant Questions
Patients are most likely to remember instructions when
[The most important information is given first]
[The instructions are given verbally]
[Medical terms are used]
[The instructions are detailed]
[Instructions are given hurriedly]
The most important information is given first
When communicating with a hearing-impaired person, how should you speak to them?
Speak naturally
Which is not an element of the communication process?
[Channel]
[Source]
[Message]
[Receiver]
[Noise]
Noise
Communication can best be defined as..
[The process of sharing meaning]
[The process of talking]
[The process of explaining]
[The process of nonverbal actions]
[The process of analyzing meaning]
The process of sharing meaning
Poor eye contact is an example of...
[Therapeutic communication]
[Verbal communication]
[Nontherapeutic communication]
[Nonverbal communication]
[Silence]
Nonverbal communication
The matrix of a schedule is the
Times not available
Scheduling patients with the same medical complaints on the same day is
Grouping scheduling
Ideally, a telephone should be answered before
The third ring
Patients who are always late or who habitually cancel appointments should be scheduled
At the end of the day
The medical office works on a fixed appointment schedule and a patient arrives without an appointment requesting to see the physician. The patient should..
Be squeezed in for a brief visit so the physician can decide what the next treatment step should be
If a patient calls to cancel his or her appointment, what should you do?
Immediately offer a new appointment time
A good telephone technique is a
Low-pitched and expressive voice
What should be recorded when taking a telephone message?
Date of call
Time of call
Message
Person called
A patient calls to cancel an appointment. This should be noted by...
Writing "cancelled" in the appointment book
Which of the following telephone calls from a patient should not be charted?
[A request for a change in appointment time]
[A request for a prescription renewal]
[A request for a referral to a specialist]
[Patient report that symptoms have disappeared]
[A
A request for a change in appointment time
A patient may base his or her perception of the medical office on..
[Previous experiences at this office]
[Previous medical care experiences]
[The attitude and appearance of the receptionist]
[Fear]
[Charges for care]
The attitude and appearance of the receptionist
What information is needed to properly matrix the appointment book?
[Hours of hospital rounds]
[Times to schedule routine physical exams]
[Hours for walk-ins]
[Patient preferences for appointment times]
[Times for immunization clinics]
Hours of hospital rounds
Which of the following is demographic information included in a medical record?
[Present illness]
[Date of birth]
[Lab reports]
[X-ray findings]
[Complete physical exam]
Date of birth
An error was made in charting the patient's record. The method used to correct the error is to
Draw a single line through the error, write the word "error", make the correction, date and initial the entry
SOAP is an acronym for
Problem-oriented progress notes
A procedure was charted but not performed. The entry in the medical record should
Have a single line drawn through it and marked "not done
Which is true of the medical record?
[If it is not recorded, it was not done]
[The patient owns the information]
[The physician owns the record]
[A signed release is waived if the record is subpoenaed]
[All of the above]
All of the above
Which of the following steps in the filing process checks for and repairs damaged documents?
[Storing]
[Inspecting]
[Conditioning]
[Indexing]
[Releasing]
Conditioning
The most common color-coding system color codes the
Patient's surname
A disadvantage of alphabetic filing is
Difficulty in retrieving
The reason for clearly marking an allergy in a patient's chart is..
It is unpredictable
The purpose of OUT guides is to ensure
The place to replace a file
Which of the following is objective information?
[Health habits]
[High blood pressure]
[Previous illnesses]
[Medical insurance]
[Family history]
High Blood Pressure
A complimentary close that is appropriate for a business letter is
Sincerely yours
A major advantage of using a computer for word processing is
Extensive editing capability
Which is not true of certified mail?
[Insurance coverage is available]
[Receipt of delivery can be obtained for a fee]
[Only first-class mail can be certified]
[Record of delivery is kept by the post office]
[Restricted delivery can be obtained for a fee]
Insurance coverage is available`
Which of the following must be sent by first class mail?
[Magazines]
[Books]
[Printed materials]
[Personal letters and postcards]
[Equipment catalogs]
Personal letters and postcards
Which is correct for an inside address?
[Dr. David Roberts]
[Dr. David Roberts, M.D.]
[Mr. David Roberts, M.D.]
[Roberts, David, M.D.]
[David Roberts, M.D.]
David Roberts, M.D.
Which is not true about a postage meter?
[It prints its own postage]
[Some can seal the envelope]
[It locks when the postage is used up]
[The mailer leases the machine and purchases the postage]
[A license must be obtained from the post office]
A license must be obtained from the post office
Which letter style requires that the complimentary closing and typed signature is placed in line with the left margin of the body of the letter?
Full block style
Which of the following is not included in a memorandum?
[Date]
[Subject]
[Complimentary close]
[Writer's name]
[Reference initials]
Complimentary close
The second page of a two-page letter contains which of the following in the heading?
[Name and date]
[Name and page number]
[Name, page number, and date]
[Name, page number, date, and subject]
[Name, writer's name, subject, and date]
Name, page number, and date
The complimentary close of a letter is typed how many lines below the last line of the body?
Two
A computer program is
Software
When it is 4:00 PM in New York City, what time is it in Seattle, WA?
1:00 PM
A patient refuses to follow medical advice and the physician decides to terminate the relationship. The letter to the patient should state all of the following except..
[A referral to another physician]
[An offer to make records available]
[That the physi
A referral to another physician
Preparing the magnetic surface of a blank disk to accept data is done by
Formatting
The entry, editing, manipulation, and storage of text using the computer is
Word processing
A signature stamp may be used for..
[Return to school forms]
[Workers' Compensation claims]
[Transcribed operative notes]
[Disability reports]
[Dictated discharge summaries]
Return to school forms
The complimentary close may be omitted in which letter style?
Simplified
The fastest type of U.S. mail service is
Express
Which is not considered to be a closing of a letter?
[Salutation]
[Complimentary closing]
[Signature line]
[Enclosure notation]
[Reference notation]
Salutation
Dear Mrs. Johnson: is an example of the
Salutation
How should the date be written for the heading of a business letter?
December 30, 2010
Why should all documents be proofread, even if a spell checker is used?
Correctly spelled words may be used incorrectly
Which is not considered to be an input device?
[Keyboard]
[Light pen]
[Mouse]
[Printer]
[Joystick]
Printer`
When a shipment of supplies is received, the supplies should be checked against the
Enclosed packing slip
A Medicare claim for a deceased beneficiary may be paid directly to the physician if
The estate is billed
All checks received as payment for charges should be endorsed
Immediately
A fee profile is derived from
Physician charges
In which of the following do physicians provide services on a discounted fee-for-service basis?
[A PPO]
[An HMO]
[Medicare]
[Workers' Compensation]
[Private insurance carrier]
PPO
A pegboard system is often referred to as
A write-it-once system
The process of recording transactions to an account is called
Posting
A patient's account has been turned over to a collection agency and the patient calls about the bill. The patient should be told to
deal with the collection agency
A credit balance on an account occurs when
The patient pays in advance
An endorsement that contains a signature and a "for deposit only" statement is known as
Restrictive
The portion of a fee that the patient with insurance must pay is called the
Co-Payment
Why might a check be dishonored?
Overdraft, postdated, NSF
What must always match the deposits for the month?
Received on account
Who is the responsible person on the new patient information form?
The person who will pay the bill
Accounts receivable include
Summary of amount owed to the physician by patients
ICD-10-CM coding would be applied to a(n)...
[Proctoscopy]
[Pap smear]
[Appendectomy]
[Irritable bowel syndrome]
[Mastectomy]
Irritable Bowel Syndrome
An E-code in the ICD-10-CM coding system refers to..
External causes
For an ICD-10 code to be valid, the maximum number of code digits is
Five
A superbill Is a..
Form designed to help in filing insurance claims
What type of insurance is available to dependents of active-duty military personnel?
TRICARE
The universal claim form is the
CMS-1500
For payment purposes, Medicare is primary to
Medicaid
Failure to assign insurance benefits results in
Payments made to the patient
The insurance company that sells and administers a policy is called the
Carrier
A physician must accept assignment on all of the following payments except..
[Medicaid]
[Independent commercial carriers]
[Title 19]
[TRICARE]
[Workers' Compensation]
Independent commercial carriers
If a patient's insurance has a $15.00 co-pay for an office visit, who pays the co-pay?
The patient
If a required preauthorization is not obtained for a procedure, who is responsible for the charges?
The patient
A key element in Standard Precautions is
Handling all blood and body fluids as if they are infected
The most important function of handwashing is to
Remove infectious microorganisms
Used disposable syringes and needles must be disposed of in
A sharps container
A substance that is capable of inhibiting the growth of microorganisms and is safe for use on body tissues is a(n)
Antiseptic
The most common temperature and pressure used to sterilize in an autoclave are
Temp: 250� F; pressure: 15 lb
The complete destruction of all forms of microbial life is
Sterilization
Instruments that are sterilized unwrapped should be used
Immediately
It is best to use which type of liquid in a steam autoclave
Distilled water
The timing of an autoclave load begins when
The desired temperature is reached
The smallest of all pathogens are
Viruses
The first line of defense against invading microorganisms is the
Skin
Average pulse rate for an adult is
60 to 80 beats/minute
The pulse rate is usually higher in _____ than in _____
Usually higher in children than in adults
On an initial exam for a new patient, the blood pressure should be taken on
Both arms
Pulse rate can be increased by
Hypothyroidism, fear, fever, physical activity
A rectal temperature registers approximately how many degrees higher than an oral temperature?
1 degree
The carotid artery is located
At the right and left sides of the neck
A patient who weighs 150 pounds weighs how much in kg?
67.5 kg
A patient who is 65 inches tall is
5 feet 5 inches
Another term for rapid heartbeat is
Tachycardia
The artery that is used most often to take a blood pressure is the
Brachial artery
The pulse rate taken at the wrist uses which of the following arteries?
Radial artery
Characteristics of the pulse include all of the following except
[Depth]
[Texture of the artery wall]
[Volume]
[Rate]
[Rhythm]
Depth
Cheyne-Stokes is
A type of respiration
Which of the following is subjective information?
[Lab reports]
[Treatment modalities]
[Electrocardiogram (ECG) reports]
[Past surgical history]
[Diagnosis]
Past surgical history
A stethoscope is used to
Auscultate
A procedure that measures the amount of air that moves in and out of the lungs is
Spirometry
A patient with leukemia would be treated by which medical specialist?
Oncologist
Fluid may be obtained from a joint by which procedure?
Arthrocentesis
The study of the diseases and treatment of the male reproductive system is...
Urology
A diagnostic procedure that internally visualizes the bronchus is
Bronchoscopy
What is an oncologist?
A physician that diagnoses and treats cancers
Additional tests that may be performed as part of a complete physical exam would be...
[EEG]
[BUN]
[O&P]
[CBC]
[IVP]
CBC (Complete Blood Count)
A Pap smear can detect unusual cell growth on the..
Cervix
Patients should be instructed not to douche, use creams or foams, or have intercourse for how long before a Pap smear?
24 to 48 hours
How many feet away from the Snellen chart should the patient stand or sit?
20 feet
A patient lying on the back with feet placed in stirrups is in which position?
Lithotomy position
An audiometer is used to measure
Hearing
For a sigmoidoscopy, a patient should be placed in which position?
Sims'
If a patient's vision is recorded as OS 20/40, this would mean that the patient can read with
The left eye at 20 feet what a normal eye can read at 40 feet
Routine blood tests that may be performed at an initial obstetrical exam include
CBC, blood type and Rh, VDRL, HIV, and rubella titer
This wave on an ECG represents the contraction of the ventricles
QRS
Each cardiac cycle takes approximately ____ second(s)
0.8 second
For the universally accepted standardization of the ECG, the stylus should deflect
10mm
According to the Food Pyramid, which of the following groups of nutrients should be consumed the most?
Grains
The position of lead V1 is the
Fourth intercostal space right of the sternum
The rhythm strip on an ECG is the same as
Lead II
Dehydration and electrolyte imbalance are of a particular concern in children with
Diarrhea
Which of the following procedures may cause discomfort to the patient?
[CT scan]
[MRI]
[EEG]
[Lumbar puncture]
[ECG]
Lumbar puncture
Which of the following can cause a poor ECG tracing?
[Loose electrodes]
[Poor grounding of the machine]
[Muscle tremors]
[Electrical interference]
[All of the above]
All of the above
A KUB is a radiograph of the
Kidneys, ureters, bladder
An effective x-ray exam used for detecting early breast cancer is
Mammogram
A barium sulfate mixture is ingested by a patient before a(n)
Upper GI series
The position in which the x-ray beam is directed from front to back is
Anteroposterior
The therapeutic use of cold is referred to as
Cryotherapy
Ultrasound can be used to treat
Muscle sprains and strains
The angle for the insertion of the needle for an IM injection is
90 degrees
A needle for a subcutaneous injection is inserted at which angle?
45 degrees
A topical medication Is applied via..
Skin
The size and gauge of the needle for a subcutaneous injection are
? inch, 25 gauge
A drug that is used to relieve pain is an
Analgesic
The physician orders 500 mg Amoxil to be given to the patient. The stock on hand is 250 mg per capsule. How many capsules would be given to the patient?
2 Capsules
The official name of a drug is its
Generic name
The classification of a drug that destroys bacteria is an
Antibiotic
A common medication that is contraindicated for use in children because of the link to Reye's syndrome is
Aspirin
A drug that is given parenterally is given by..
Injection
Amoxicillin is a(n)
Antibiotic
Zoloft and Paxil are classified as
Antidepressants
Which of the following are included in the Seven Rights of drug administration?
[Right patient]
[Right dose]
[Right drug]
[Right documentation]
[All of the above]
All of the above
Which medication administration route produces the quickest effect?
Intravenous (IV)
Which of the following is classified as an anticoagulant?
[Haldol]
[Inderal]
[Elavil]
[Coumadin]
[Glucagon]
Coumadin
Which of the following lab tests would be abnormal for a patient with diabetes?
[Serum acetone]
[BUN]
[Serum uric acid]
[Fasting blood glucose]
[Total cholesterol]
Fasting Blood Glucose
One who specializes in the study of cells is
Cytologist
When a lab report is received in the office, it should be
Given to the physician to review
A stool specimen is tarry and black. This may indicate
Upper GI bleeding
A medication that may interfere with accurate Hemoccult results is
Aspirin
The most common sites used for venipuncture are the
Cephalic and basilic veins
Blood collected in a tube with EDTA added would be used for
Hematology studies
A common lab test that may be ordered for a patient who is on Lasix (furosemide) is
Potassium determination
Hematocrit is the volume of..
Packed cells
For proper insertion of a needle for venipuncture, how should the needle be inserted?
Bevel up, about �-inch penetration
Which cannot be detected on a urine dipstick?
[Bilirubin]
[Casts]
[Ketones]
[Blood]
[Glucose]
Casts
The best urine sample to use for a pregnancy test is a
First morning specimen
A lens on the microscope is �100. The ocular is �10. Total magnification would be
x1000
Sedimentation rate can be used to screen for
Inflammation
The hematocrit is approximately how many times the hemoglobin value?
Three times
Which urinary constituents are not reported on a urinalysis?
[Casts]
[RBCs]
[WBCs]
[Artifacts]
[Trichomonas vaginalis]
Artifacts
Candida albicans is the most common cause of
Yeast infection
When a specimen is being prepared for transport to an outside lab, specimen labels should be affixed to the
Requisition form and container
Helicobacter pylori has been discovered to be a possible cause of
Ulcers
The normal value range for a hematocrit of a female is
37% to 47%
Decreased numbers of RBCs are seen in patients with
Anemia
All of the following are granulocytes except
[Monocytes]
[Basophils]
[Neutrophils]
[Bands]
[Eosinophils]
Monocytes
Which of the following guidelines govern quality control, quality assurance, record keeping, and qualified personnel for the clinical lab?
[COLA]
[CDC]
[CLIA '88]
[DEA]
[OSHA]
CLIA '88
Controlled samples in the lab ensure
The accuracy of test results
Which is not the correct procedure to follow when performing a capillary puncture?
[Wiping away the first drop of blood]
[Performing the procedure quickly]
[Warming the finger before the procedure]
[Cleansing the site with alcohol]
[Squeezing the finger t
Squeezing the finger to ensure blood flow
Of the following group, the thickest suture material is
[10-0]
[4-0]
[000]
[00]
[0]
0
Transfer forceps are removed from the container with the prongs
Together and facing downward
Betadine (povidone-iodine) may be used for
Disinfecting the skin at the surgical site
Incision into, and removal of, a part of a lesion is a(n)
Incisional biopsy
A dressing that adheres to a wound may be soaked off with
Sterile saline