Which of the following is the primary benefit of numeric filing?
Patient confidentiality is preserved
If a patient is unresponsive, which of the following should be assessed first?
Respiration
The receptionist who is responsible for opening the medical office must arrive how long before office hours begin?
15 to 20 minutes
Which of the following information is obtained from a completed daysheet?
Accounts receivable data
Which of the following organisms commonly causes toxic shock syndrome?
Staphylococcus aureus
Which of the following white blood cells is the smallest in size?
Lymphocytes
A patient must pay $400 per year for medical expenses before the insurance company will begin to cover any expenses. Which of the following terms describes this payment?
Deductible
Pulmonary arteries
Transfer low-oxygen blood to the lungs
Which of the following is the most effective way to educate new patients about office policies?
Distribute patient information packets
The term cryptorchidism means?
Undescended testicle
When collecting a specimen for throat culture, a medical assistant should swab which of the following structures?
Pharynx
Which of the following is the most appropriate study to detect breast abscesses?
Thermography
A disadvantage of single-entry bookkeeping is that it
Makes errors hard to spot
A scheduling method in which patients sign in and are seen on a first-come, first-served basis is known as which of the following?
Open hours
Which of the following causes would give plasma or serum a milky appearance?
Hyperlipidemia
Which of the following is a type of mail service that guarantees delivery by 3:00 p.m. the following day?
Express
Which of the following words is misspelled?
Neuron
The underlined portion of the word hypolipemia represents which of the following word parts?
Prefix
Legionella pneumophila is a bacterium that is primarily intracellular and is detected by which of the following?
Silver stain
Which of the following converts printed matter into a form that can be read by a computer?
Scanner
The main body part involved in the metabolism of drugs is the
Liver
Which of the following refers to the process of determining the circumference of an infant's head?
Mensuration
Depakene� is a type of
Antiepileptic
Which of the following parts of a prescription provides directions to the pharmacist?
Subscription
An eye examination using a Snellen eye chart tests for which of the following?
Distance visual acuity
The first cervical vertebra is the
Atlas
You are alone, providing CPR for a very small three-year-old child. Which of the following describes the correct technique to follow in performing chest compressions on this child?
Use the heel of one hand
A record must be maintained for all drugs dispensed in the medical office that are classified in which of the following schedules?
All of these
Who should correct an error in a patient's chart?
The person who originally charted the entry
Which of the following types of mail provides proof that a letter has been received?
Certified
According to the American Association of Medical Assistants (AAMA), how often is recertification of the medical assistant (CMA) credential required?
Every five years
The combined contraceptive pill contains
Both estrogen and progesterone
An amount that constitutes an addition to revenue is called
Credit
The type of listening that occurs when the medical assistant does not offer advice or give assistance is
Passive
Which of the following is a type of memory used in computers?
RAM
During a surgical procedure, tissue is cauterized to accomplish which of the following?
Prevention of the patient syncope
Which of the following parts of a prescription indicates the number of tablets to be dispensed?
Subscription
An ICD-10-CM code may contain up to how many digits?
7
The sudden onset of a disease marked by intensity is described as
Acute
The amylase test is used for disorders related to the
Pancreas
A substance that is released from an injured cell is called a(n)
Histamine
To comply with Medicare guidelines, the physician must write off which of the following charges?
Disallowed charges
Which of the following is the recommended screening test for tuberculosis?
Mantoux
Distention of the pelvis and calyces of the kidney by urine is referred to as
hydronephrosis
Which of the following types of medications may need to be refrigerated when stored?
Antibiotics
A disbursement journal is a summary of
accounts paid out
The physician has just arrived and several patients are waiting to be seen. Which of the following patients should the physician see first?
A walk-in patient complaining of pain radiating to the left arm
For a multipage letter, the medical assistant should use
letterhead for the first page and blank paper for all other pages
Which of the following medications is used to treat patients with hypertension?
Hydralazine (Apresoline�)
Which of the following pieces of incoming mail should be delivered directly to the physician?
A letter marked "Confidential
In an emergency situation, patients with which of the following conditions should be treated first?
Shock
The white and outermost layer of the eye is called the
Sclera
If a drop of blood does not form after capillary puncture, which of the following should be done?
Apply steady pressure
Which of the following is an appropriate collection technique?
Sending a payment reminder in the form of a statement or letter when the account is 30 days past due
The outermost layer of the cell is known as
Ectoplasm
A patient has a sudden decrease in blood pressure after an acute hemorrhage. The primary cause is a decrease in which of the following?
Blood volume
The sympathetic action of the pupil of the eye is
Dilation
The prefix milli- means
One-thousandth
59. Which of the following tests may indicate a kidney disorder?
Blood urea nitrogen
Furosemide is prescribed for
Congestive heart failure (CHF)
Which of the following is performed to detect the presence of human chorionic gonadotropin?
Measurement of blood urea nitrogen level
Deficiency of which of the following may cause rickets?
Calcium
Which of the following computer menu selections changes the typeface in a document?
Font
When dealing with a seriously ill patient, you should
Avoid empty promises
Which of the following instruments is used to expand and separate the walls of a cavity to make examination possible?
Speculum
The most common type of anemia is
Sickle cell
The subject line of a letter appears
Two lines below the salutation
A medical assistant should do all of the following when answering the telephone, except
Give the caller the medical assistant's name first and then the name of the office
The thalamus
Acts as a relay station for sensory impulses
Standard letterhead is
Used in general business correspondence
Which of the following prefixes means "bad, difficult, and painful"?
dys-
Which of the following bookkeeping terms refers to charges on the patient's account?
Debits
Which of the following diagnostic studies uses high-frequency sound waves to produce an image of a patient's internal organs?
Ultrasonography
Which of the following medications is most appropriate for a patient with depression?
Zoloft
Which of the following terms refers to the balance due to a creditor on a current account?
Accounts payable
Which of the following items is a capital purchase for the medical office?
Autoclave
Which of the following classes of drugs is most appropriate for a patient with a persistent cough?
Antitussives
A patient should be advised to bring an insurance card to each appointment for which of the following reasons?
To identify changes in the patient's current insurance coverage
Which of the following types of tinea is known as "jock itch"?
Tinea cruris
Which of the following suffixes means "beginning, origin, production"?
Both -genic and -genetic
A 26-year-old woman has swallowed an overdose of prescribed sleeping pills. She is now unresponsive. When you open her airway, you find that she is gasping for breath and is not breathing normally at all. Using a pocket mask, you provide two rescue breath
Provide rescue breathing at a rate of one breath every five seconds
Which of the following is used in preparing a blood smear slide?
Spreader slide
A physician may order a stool culture if he or she suspects
Any of these
Which of the following can increase blood pressure?
Fear of medical personnel
Which of the following cells can release histamine and heparin?
Mast cells
The suffix -kinesia means
Movement
Which of the following terms describes the technique used when the medical assistant repeats this back to the patient: "So you have a lot of difficulty sleeping because of your pain?
Paraphrasing
The most common causative organism of meningitis in adults is
Streptococcus pneumoniae
Lidocaine is a type of
General anesthetic
In sickle cell anemia, what component is abnormal that causes the erythrocytes to change shape?
Hemoglobin
Operative Procedure: Left thyroid lobectomy with removal of the isthmus. A medical assistant preparing an insurance claim for this operative procedure should select coding for which of the following body systems?
Endocrine
The medical assistant calls the endocrinologist to schedule an appointment for a patient who has type 1 diabetes mellitus. To avoid hypoglycemia in the patient, which of the following appointment times should the medical assistant request?
First appointment in the morning
Which of the following is the recommended age to administer the first Haemophilus influenzae type b immunization to a child?
Two months
The combining form xer/o refers to something
Dry
Which of the following is the route of administration for parenteral medications?
Injection
Which of the following positions is most commonly used for pelvic examination?
Lithotomy
According to the Patient's Bill of Rights, which of the following is a patient right?
To expect continuity of care
Which of the following branches off the trachea and passes into the lungs?
Bronchus
Which of the following checks is drawn by the bank and made payable out of the bank's account?
Cashier's
Which of the following is the most appropriate response by a medical assistant who answers a prank telephone call?
Infarction