Chap 1 Dimension 1

Cultural enabler

make it possible for people within the organization to engage in the transformation journey, progress in their understanding and, ultimately, build a culture of operational excellence

Operational excellence

cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread commitment throughout the organization to execute according to the principles of operational excellence. A culture must be developed where every

Principle - Lead with Humility

One common trait among leading practitioners of operational excellence is a sense of humility. Humility is an enabling principle that precedes learning and improvement. A leader's willingness to seek input, listen carefully and continuously learn creates

Humility

is an enabling principle that precedes learning and improvement.

Supporting Concept - Assure a Safe Environment

There is no greater measure of respect for the individual than creating a work environment that promotes both the health and safety of employees and the protection of the environment and the community.

Environmental and safety systems

embody a philosophical and cultural commitment that begins with leadership. When leadership is committed, then the organization creates and supports appropriate systems and behaviors. In short, safety is first!

Supporting Concept - Develop People

People development has emerged as an important and powerful cultural enabler and goes hand- in-hand with principles of operational excellence. Through people development, the organization creates the "new scientists" that will drive future improvement. Pe

People development

has emerged as an important and powerful cultural enabler and goes hand- in-hand with principles of operational excellence.

organization's leaders

must be committed to developing people and expanding the knowledge base. Leaders come to realize that expenses for education and training are necessary investments for long-term health; as such, the commitment to this investment does not waver.

Supporting Concept - Empower and Involve Everyone

For an organization to be competitive, the Rill potential of every single individual must be realized. People are the only organizational asset that has an infinite capacity to appreciate in value. The challenges of competing in global markets are so grea

Principle � Respect Every Individual

Respect is a principle that enables the development of people and creates an environment for empowered associates to improve the processes that they "own." This principle is stated in the context of "every individual" rather than "for people" as a group.