Nonverbal communication
Communication based on a person's use of voice and body, rather than on the use of words
Methods of delivery (4)
Manuscript, memory, impromptu, extemporaneously
Manuscript
Written out word for word
Impromptu
Little or no preparation
Extemporaneously
Brief set of notes, carefully prepared, and practiced
Conversational quality
Presenting a speech so it sounds spontaneous
The speaker's voice (8)
Volume, pitch, rate, pauses, vocal variety, pronunciation, articulation, dialect
Volume
Loudness or softness of voice
Pitch
Highness or lowness of voice
Rate
Speed of speech
Pauses
Momentary breaks in a speech
Vocal variety
Change in rate, pitch, volume to give variety and expressiveness
Pronunciation
Accepted standard of sound and rhythm
Articulation
Physical production of sounds
Dialect
Variety of a language distinguished by variations of accent, grammar, or vocabulary
Inflections
Changes in the pitch or tone
Monotone
Constant pitch or tone
Vocalized pause
Pauses when silence is filled (eh, er, um)
Speaker's body (4)
Personal appearance, movement, gestures, eye contact
Kinesics
The study of body motions as a systematic mode of communication
Gestures
Motions of hands or arms during a speech
Eye contact
Direct visual contact during a speech
Practicing delivery (5 steps)
1. Prep outline aloud
2. Prep speaking outline
3. Practice several times
4. Polish and refine delivery
5. Dress rehearsal
Answering audience questions (2)
Prepare and manage
Manage (5)
Positive attitude, listen carefully, direct to entire audience, be honest, stay on track