Bronson sends a text message to his friend in China. His friend responds immediately with "great to hear from u!" In the context of the communication process, Bronson's friend's response is called ____.
A. a situation
B. nonverbal communication
C. interfe
D. feedback
In the process of communication, which of these are examples of a channel?
A. frame of reference
B. the radio
C. television
D. a live voice
E. the Internet
B. the radio
C. television
D. a live voice
E. the Internet
The nervousness and anxiety you feel at the start of your speech is a normal consequence of your body's production of ____.
A. insulin
B. serotonin
C. adrenalin
D. estrogen
E. endorphin
C. adrenalin
In the communication process, which of the following are types of feedback in public speaking?
A. applause
B. facial expressions
C. total silence
D. body language
E. noise from outside
A. applause
B. facial expressions
C. total silence
D. body language
The ____-thinking skills practiced in public speaking class can be applied to all disciplines and occasions and can help you listen more effectively in other classes.
critical
Which of the following are characteristics of a listener in a situation involving communication?
A. each listener filters a message through a particular frame of reference
B. a listener can give feedback to the speaker
C. a listener and speaker will alway
A. each listener filters a message through a particular frame of reference
B. a listener can give feedback to the speaker
Which of the following is NOT considered to be public speaking?
A. telephone conversations
B. orally influencing groups of people
C. orally sharing ideas with groups of people
D. speaking face-to-face in front of groups of people
A. telephone conversations
Select all of the following that are true of an effectively communicated message.
A. an effectively communicated message only requires words and not body language
B. an effectively communicated message is communicated verbally and non-verbally
C. an effec
B. an effectively communicated message is communicated verbally and non-verbally
C. an effectively communicated message is one that the speaker intends to communicate
In the process of communication, situation is defined as
A. the nonverbal message
B. feedback
C. anything that impedes message delivery
D. the time and place of the communication
E. the response to the initial message
F. the verbal message
D. the time and place of the communication
The process of communication begins with
A. some interference
B. a receiver
C. a speaker
D. a channel
E. feedback
C. a speaker
Caitlin has no experience with speaking in public, and she is worried that she will not do well in her public speaking class. Which of the following statements describe skills that will help Caitlin succeed in class?
A. being very sensitive to the needs o
A. being very sensitive to the needs of the people she talks with
C. being very aware of the reactions of the people she talks to
D. being a good storyteller
Believing that your group or culture is superior to all other groups or cultures is called
A. ethnocentrism
B. absolutism
C. egocentrism
D. anthropomorphism
A. ethnocentrism
Select all of the following guidelines that can help speakers deal with normal nervousness when giving a speech.
A. avoiding distractions by not making eye contact with individuals
B. concentrating on sharing your ideas with your audience
C. working espec
B. concentrating on sharing your ideas with your audience
C. working especially hard on a great introduction
D. not expecting your speech to be perfect
The most important ancient work on public speaking still used today is
A. Aristotle's Rhetoric
B. The Progressive Speaker
C. Quintilian's Argumentation
D. Francis Bacon's "On Rhetoric, or the Art of Eloquence
A. Aristotle's Rhetoric
Select all of the following items that are true of an effective public speaker.
A. The speaker tries to deliver a speech in an informal style, using "attitude" and slang to make the audience feel comfortable
B. the speaker tries to effectively organize th
B. the speaker tries to effectively organize the ideas to be presented
C. the speaker tries to anticipate listeners' questions
D. the speaker tries to avoid vocalized pauses like "um
In the process of communication, interference refers to
A. internal distractions only
B. the content of the message of a speech
C. anything that blocks the communication of a message
D. the location of a communication event
E. external distractions only
C. anything that blocks the communication of a message
In highly specialized technical fields such as engineering and mathematics,
A. companies do not consider communication skills when hiring and promoting employees
B. employers rank very highly the ability to communicate
C. public speaking is already becomi
B. employers rank very highly the ability to communicate
The meanings we attach to gestures, facial expressions, and word choices in communication are
A. unimportant in the context of speech
B. largely culturally based
C. common to everyone in the United States
B. largely culturally based
Which of the following are methods of speech preparation and presentation helpful for avoiding the appearance of ethnocentrism?
A. using audience-analysis questionnaires to become aware of cultural factors
B. change your values and adopt practices of all
A. using audience-analysis questionnaires to become aware of cultural factors
C. asking the person who invited you for information about the audience
D. showing respect for people of all cultures
Which of the following are true and support the value of studying public speaking in a college course?
A. important writings on the subject date back to ancient Greece
B. public speaking is an outdated method of communication and probably irrelevant becau
A. important writings on the subject date back to ancient Greece
C. scholars have produced substantial body of research about the topic
D. public speaking is an art that has been practiced for thousands of years
Jeron has a terrible headache. During class, he completely misses the teacher's homework instructions. Which of the following elements caused the communication process to be a failure for Jeron?
A. internal interference
B. feedback
C. the channel
D. ethno
A. internal interference