hearing
the vibration of sound waves on the eardrums and the firing of electrochemical impulses in the brain
listening
paying close attention to, and making sense of, what we hear
appreciative listening
listening for pleasure or enjoyment
empathic listening
listening to provide emotional support for a speaker
comprehensive listening
listening to understand the message of a speaker
critical listening
listening to evaluate a message for purposes of accepting or rejecting it
spare "brain time
the difference between the rate at which most people talk(120-150 words a minute) and the rate at which the brain can process language(400-800 words per minute
active listening
giving undivided attention to a speaker in a genuine effort to understand the speaker's point of view
key-word outline
an outline that briefly notes a speaker's main points and supporting evidence in rough outline form