What is the most important part of the entire job search process?
interview
What can't a resume tell the interviewer?
personality
What does an interview teach you?
about the career
If called back for a second interview, what should you discuss?
all the above
What does a group interview do?
shows the natural leaders
If you walk into an interview and find yourself sitting at a table opposite of people, the type of interview is a _____________.
panel interview
________ is/are a group of people or individuals you can turn to for help.
network
You should walk into the interview __________.
all of the answers listed
The main thing to remember about appearance in an interview is_______
neat, clean, simple
What do you bring to an interview?
all the above
Your first impression is to ________
the receptionist
The first thing you do when you walk into an interview is ____________.
introduce yourself using your first and last name
What should you do with your hands during an interview?
rest them in your lap
What hand do you shake with?
right
Which is the best answer for this question. Do you prefer to work alone or as part of a team?
Each situation is different, having a team to collaborate with works better for some projects, while its best for one person to work on other projects. I enjoy being a part of a team but I can work independently to.
Which is the best answer for this question. Do you have any hobbies?
I love wood working, I have made tables, chairs, and a bookshelves. I love the satisfaction I get from taking a few pieces of wood and turning them into something that can be used.
What are hard skills?
technical skills that define your job.
What do you use during your interview as a guideline?
resume
What is a prospective employer?
an employer that is looking for a new employee
When someone is interviewing you and they ask you if you have any questions, what should you say?
I have a few questions.....
You should always try to ______ your answers using actual numbers in an interview.
quantify
Why should you ask questions?
to get information to decide whether or not you would like the job
What is the first thing you do after an interview?
follow up letter
What is the purpose of a resume?
to show an overview of yourself and your skills to get an interview
Constant turnover in the job market is called ___________.
churning
Which is NOT the best power word that you would put on your resume?
doing
When asked about salary, what should be put on an application?
negotiable
References should NOT be a _________.
family member
If a question in the application does not apply to you, what should you put?
N/A
When organizing a resume, how should items be organized?
by date, newest to oldest
What type of phrases should you NOT use when describing your work history?
came in right on time and left when work was over
What would you NOT say if you were asked-What motivates you to succeed?
bonuses
What percent of communication is communicated non-verbally?
65-85%
What is off limits during an interview?
religion
Why is it important to know a companies financial situation before working for it?
it is not a good idea to get a job with a company that is financially unstable
What is a job posting?
a notice announcing that a job is available
What is work history?
past jobs that are described on one's resume
If you are doing an interview over a meal, what is the first thing you should do when you sit down?
put your napkin in your lap
What are the most basic items of a resume?
objective, education, work history, community service, activities, awards, reference
If someone asks you about a negative situation, what should you do?
be honest but focus on the positives
A __________ check explores a candidate's credit worthiness and ensures your candidate has no prior criminal history
background
What needs to be in in the last paragraph of your cover letter?
contact information
Plan for having the right _________, not the right _________.
attitude, answers
How many paragraphs should be in your cover letter?
3
What should your paragraphs in your cover letter contain?
why you are writing, what you have to offer, how to contact
What is an example of an open question?
Tell us a little bit about yourself.
What is a hypothetical question?
a question that asks you what you would do in the situation
When is a smile not important?
it is always important
What should you order over a meal interview?
chicken and salad
What information about your references should be on your resume?
Name, Title, Address, Phone Number
What is the least amount of information you should know about the interviewer?
Name, Pronunciations, Position
Where should you look during an interviewer?
at the interviewer
What should you do if you make a mistake?
apologize and continue
Which of these should NOT be included in a resume?
age
What is NOT a way to take care of Halitosis?
Gum
How long should an informational interview last?
15-20 min
What is layering?
an interrogation technique that builds one question on top of the other
Why are you the best person for the job?
You need someone who can produce results, and my background and experience are proof of my ability. For example...
If asked a point blank question such as: Are you creative? Are you analytical? Can you work under pressure? Etc. What is the best way to answer?
Answer yes and give a specific example.
Tell me about yourself.
Give three specific examples of your personality traits and accomplishments.
What was your GPA? Why is it low?
My GPA is 2.8 because I held a full time job while in college, working my way through school. It is not reflective of my ability to do the job.
What are you looking for in a position?
I'm looking for an opportunity to apply my skills and contribute to the growth of the company while helping create some advancement opportunities for myself.
What do you know about our organization?
Everything I've seen and heard makes me want to be a part of this organization. I understand your industry is (blank) and your primary customer is (blank). A particularly exciting part of your business appears to be (blank).
What are your strengths?
I would have to choose between two skills. I am very proud of my determination and ability to get things done. At the same time, I am very proud of my analytical abilities and problem solving skills. These skills combine to give me a unique ability to sol
How would co-workers describe you?
They perceive me as someone who cared about them personally and had high expectations. I get a great deal of satisfaction from helping others do their best. My former employees would highlight three of my priorities which are to build loyalty and a team e
What did you like and dislike about college?
I liked the opportunity to be involved on campus. It was a small campus that allowed students to take responsibility, organize events and be a part of the planning team. I can't really think of anything I disliked, college was a wonderful experience.
Are you willing to relocate?
I'm open to opportunities within the company so if that involves relocation I would consider it.
What are your short term goals?
Short-term, I'd like to find a position that is a good fit and where I can contribute to a company's bottom line. The position we are here to discuss today would appear to be such an opportunity. Would you tell me more about it?
Where do you want to be in 5 years?
If selected, I would hope to meet my goals and take advantage of opportunities to learn so I will be considered for other positions within the company. I hope to build my career with a company such as this one.
Describe a situation you've encountered with a difficult customer.
In my last job I dealt with customers at a retail store. One customer wanted to return an item she had obviously bought several years ago, which was against store policy. I talked to her calmly and explained our policies and encouraged her tos hop and I w
Before we go any further, what kind of money do you need to make?
My salary requirements are negotiable. Your firm has a reputation of compensating employees fairly and I trust you would do the same in my case. I am very interested in finding the right opportunity and will be open to any fair offer when I do so.
Tell me about yourself. Would you:
Give examples of your strongest personal qualities and achievements.
How did you choose your University?
I made a list of my criteria (e.g. campus based University) and did my research. I then made a shortlist which I matched against these criteria.
How did you choose your degree subject?
I wanted to study something new and different after my A-levels and this course looked interesting.
Why do you want to enter this career?
Because I have the following skills to offer .....
Where do you see yourself in 5 years?
I would hope to grow with the responsibility I am offered and to develop my skills as far as I am able.
What salary do you expect?
Initial salary is less important than training and opportunities for career development, but I'm sure a firm of your quality will reward appropriately.
Why should we take you rather than the other candidates?
Because I have the following strong points ........
Are you a leader?
Here is an example of where I showed leadership skills ....
What are your weaknesses?
Talk about a weakness that you really have.
Which of our competitors have you applied to?
All or most of them.
Do you have any questions you would like to ask us?
Yes, I have lots of questions I wish to ask ......
Why are you in the job market?
I have a solid plan for my career. Within that plan I am looking for additional responsibility and more room for growth.
What do you look for when hiring people?
Different positions require different types of people. I try to assess the candidate's fundamental knowledge of the position and ability to learn new things. Also of importance is the candidate's attitude and ability to "fit in.
How would you characterize your management philosophy?
I like to balance my focus between bottom line results and the employees. I find attention to employee needs important in building loyalty. I also keep a keen eye on the bottom line and careful measurement of productivity.
Why haven't you taken a job yet?
I have done some careful planning because this decision is very important to me. I have been offered positions but, to date, I have not been able to find a position that meets my criteria and this is important because the match must be good for me and the
What makes you think you have senior management potential?
I've had several recent experiences that have prepared me for the role. I've had departmental forecasting, budgeting, and staff management responsibilities. I've also managed several projects of increasingly complex nature. Additionally, I've been a resou
Which of the following is a legitimate question in a job interview?
How does your previous experience relate to the job for which you have applied?
Which of the following steps is most important for an individual to take in preparing for a job interview?
learning as much as possible about the company and preparing some questions to ask the interviewer
It is understandable to ________ during the interview.
be nervous
What are good ways to do Research on the company you're interviewing to work for?
Check them out on the internet AND Talk to people who you know that work there
Which of the following is NOT necessary to do research on?
What are the religious views of the interviewer?
Which of the following is NOT a good way to prepare for your interview questions?
Pray really hard and then watch TV to get your mind off of it.
Which of the following questions is appropriate to ask your interviewer?
Can you describe an average or typical day in this position?
What of the following is not okay to bring with you into the interview?
Your cell phone.
Which of the following statements is NOT correct, regarding an appropriate interview look?
Wear every piece of jewelry you own.
Complete this statement. ________ be late!
Don't
After the interview, you should
Go home and start writing that Thank You message while the interview is still fresh in your mind.
Which of the following are some of the tasks that are important to complete, on the days leading up to the interview?
Prepare your attire, get directions to the interview and practice-practice-practice
If an interviewer asks you, "What's your biggest weakness?" you should decline to answer.
FALSE
During his job interview, Raul spoke clearly and listened attentively. He was thinking about his
none of the answers listed
Which of these is a good question to ask during your initial job interview?
What are the opportunities for advancement?
If an interviewer asks your age, the best answer is to say
I am over 18, and I have a work permit and a valid driver's license
The interviewer has just asked Craig why he left his previous job. Which answer is most likely to help Craig get hired?
Because I felt it was time to move into a more challenging and responsible position.
How many hours a week do you find it necessary to work in order to get your job done?
Mr. Employer, I've worked jobs that have required unlimited time commitments on an ongoing basis, and I've worked for companies that looked down on anyone who worked beyond normal business hours. I'm capable of excelling in either type of environment. Wh
What was your least favorite position? What role did your boss play in your career at that point?
My least favorite boss was probably Denise Spaulding because she was so cynical. She provided our team of first-line supervisors with little structure and direction in our day. Her door was closed most of the time, and she was openly uncomfortable hearin
What makes you stand out among your peers?
all of the answers listed
How do you competitively rank among other account executives in terms of your production?
all of the answers listed
A resume can best be described as
a summary of your background
The first block of information shown in your resume is
heading section
What are the three steps in preparing your resume?
select, organize, and format info appropriate parts
Which resume would you use if you were changing careers?
functional or skills
Which resume form may be inappropriate for someone making a career change?
chronological
Avoid choosing words like assisted and participated; use effective action words or phrases such as
accomplished and coordinated
A resume should not include a section entitled
personal
A cover letter should close with
a request-for-action ending
Of the following, the one that is NOT a type of opening for a cover letter is to
make a specific request for action
When mailing your cover letter, you should mail it so that it arrives on
Tuesday, Wednesday, or Thursday
Which of the following should not be considered before you write your cover letter?
How much money do I want to earn?
The main difference between a cover letter and a resume is a cover letter
highlights the particular aspects of your skills and accomplishments that best suit a prospective employer's needs
The first step to take in preparing for an interview is to
review your strengths and areas for improvement
Which of the following is an example of a legal question asked during an interview?
Are you able to perform the duties of this job with or without reasonable accommodation?
Interviews held at career/placement centers are often used to interview students; these interviews are called
preliminary interviews
Stress interviews are conducted to see how an applicant
performs under pressure
Closed questions on an interview are
highly structured
A thank-you letter following a job interview
should be sent even if you have decided the position was not right for you
A resume serves as a(n)
marketing tool
The purpose of a resume is to
obtain an interview
The most traditional resume form is the
chronological
Unlike an employment application, a resume
is not signed by the applicant
The purpose of an unsolicited cover letter is to
gain the attention of the employers to contact you for an interview
The main objective of an interview is to
allow the interviewer to assess your qualifications and skills beyond the information on your resume
Another purpose of the interview is to
allow you the opportunity to assess the organization and the position which is open
Which of the following should usually be omitted from your resume?
marital status
If you have extensive experience and are seeking a position outside your industry, which resume form is recommended?
functional or skills
The purpose of an inventory is to
determine what assets you have to offer an employer
The ________ resume format generally is a longer resume format
combination
Because you will be evaluated on your understanding of the position for which you are applying, ask questions in an interview specific to
opportunities for growth
In the closing of your cover letter, you should make it easy for an interviewer to grant you an interview by
requesting an interview
When an interviewer says "Anything else?" he or she allows the applicant to
show how his or her skills/experience will fit the position
In your preparation for an interview, you will research the organization thoroughly. What is a good source of information about the corporation and its structure?
annual reports
If you wanted to communicate that you were very interested in what someone is saying, you would
Lean in if you are seated
If a person has both arms and legs crossed, it would typically mean
They are defensive
People are most comfortable in general conversation when
standing to the side of another
If a students legs and feet are twitching and bouncing, this may mean
they are bored
If a person is standing and one foot has the toe pointed upward, this would typically mean
they are happy
If a person is rubbing their chin, this would typically mean
they are thinking
If a person you are speaking to places a part of their eye glasses to their mouth, this would typically mean
they are stalling
What is the most honest part of the body?
The feet
Steepling," or bringing finger tips together means
confidence
Pillowing" means
wearing a large shirt
Sources for locating jobs include ________.
all of the answers listed
Which of the following item(s) do you need to know about a potential job and the company?
all of the answers listed
Which of the following is a guideline(s) that will provide you with some direction when completing application forms?
all of the answers listed
Which of the following is an item(s) which include common reasons interviewers give for not being able to place applicants in a job?
all of the answers listed
Which of the following is an item(s) which include common reasons interviewers give for not being able to place applicants in a job?
all of the answers listed
Which of the following is an item(s) which include common reasons interviewers give for not being able to place applicants in a job?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you NOT do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you NOT do?
all of the answers listed
You just got your first job interview, or maybe you just bombed two job interviews and you have a chance at another one. What should you NOT do?
all of the answers listed
The specific goal of writing a resume and letters and networking is to get ________.
a job interview
You never have a chance to make a ________.
second first impression
One should not expect to talk into an interview and "just be yourself"; one must prepare to meet and exceed the expectations of what constitutes a "good interview" in the eyes of ________.
employers
You can predict and prepare for _____% or more of the questions the interviewer will ask you.
80
Which of the following should you do to prepare for your interview?
all of the answers listed
Most employers issue invitations to interview by ________.
telephone
It is perfectly acceptable to ask to consider a job offer over a ________ period.
48-hour
Devising canned answers designed to impress the interviewer, rather than communicate about the candidate, borders on ________ job search practices.
unethical
Which of the following is a step to job search success?
all of the answers listed
Which of the following is a type of interview?
all of the answers listed
Which of the following is an interviewer's goal?
all of the answers listed
Which of the following are positive verbal behaviors for a telephone interview?
project your voice
Distracting mannerisms during a videoconference job interview may include:
all of the answers listed
________ interviews are the most common type experienced by interviewees.
One-to-one, face-to-face
With ________ interviews, the series has been set up from the time the interview was scheduled and no decision will be made until all interviews have been completed.
serial
________ interviews occur infrequently, and you are interviewed by several people at the same time.
Panel
If you find yourself being interviewed along with several other applicants, you are in a ________ interview.
group
How you converse may be just as important as what you ________.
say
During a lunchtime job interview, in addition to table manners, you try to avoid _________.
all of the answers listed
Which of the following questions are considered illegal?
all of the answers listed
Which of the following websites are well worth exploring for assistance with a job interview?
all of the answers listed
In terms of clothing for an interview, buy the best ________.
you can afford
You should arrive to your interview ________.
at least 10-15 minutes early
Which of the following are examples of good listening behaviors?
all of the answers listed
Avoid ________ by presenting yourself in as positive a light as possible.
negatives
Establish your ________ in the eyes of the employer rather than accept a salary figure for the job.
value
Keep the ________ question open until the very last.
salary
Interviewing is a ________ skill you can successfully learn and apply.
communication
How well you interview will influence your present and future salaries as well as your ________ relationship with the employer.
future
Successful job interview outcomes include both job offers and ________.
rejections
Effective job interviews take place after conducting several other job search steps - identifying skills, stating a job objective, writing resumes and letters, conducting job research and _________.
networking.
_________ is the key to successful interviewing.
Preparation
You will encounter several types of interviews which require different types of responses - informational, electronic screening, selection/hiring, telephone, one-on-one, sequential, serial, panel, group and/or _________.
stress
Be careful how and what you eat and drink during your interview. Your ________ is being continuously observed.
behavior
Employers want to hrie people who are competent, intelligent, honest, enthusiastic, friendly and _________.
likable
If you respond to job listings, you will probably be rejected; your chances of getting an interview are less than _____%.
5
If you want to decrease your percentage of rejections and increase your probability of getting job interviews, you must take the initiative to conduct _________ interviews.
informational
The best way to get an interview and a job offer is to ________ ask for a job; always ask for information, advice, referrals - and to be remembered for future reference.
never
Most people love to give advice; therefore, your informational interview should be ________.
successful
You must be prepared to both answer and ask questions in informational and _________ interviews.
job
In the informational interview, ________ are the interviewer; in the job interview, ________ are the interviewee. Learn to play both roles before engaging in any type of interview.
you; you
You should always stress your positives and ________; never volunteer your negatives.
strengths
Always send a ________ to individuals who helped you in your job search.
thank-you letter
In the end, employers basically hire people they ________.
like
If asked an illegal questions, try to be ________.
tactful
Always ask questions about the job ________ the interview.
during
Keep the salary question to the end of the interview after you have established your value. It is preferable to have the _________ initiate the salary question.
interviewer
Your ________ can make a difference in communicating positive aspects about you during the interview.
color combinations
Poor ________ in the interview will eliminate you from further consideration for a job.
grooming
________ is a risky and expensive business for employers.
Hiring
Employers want to know your weaknesses; you should stress your ________.
strengths
When addressing the interviewer's questions, always use postive form and content as well as ________ for your qualifications/accomplishments.
supports
Take some ________ during the interview but don't try to take control.
initiative
Salaries normally are ________.
negotiable
If you can't reach on a salary figure, try to negotiate other terms of employment, such as special benefits, new job description, promise to ________ your salary in six months.
reconsider
Never immediately accept a salary offer. Sleep on it for ________, during which time you should consider your options.
24-48 hours
When negotiating, you are doing _________ - your talent for the employer's money. It's best to treat it as this type of transaction.
business
Your basic goal in salary negotiations is ________, not ________. The latter tend to be standard - come with the job regardless of your negotiating ability.
cash; benefits
When closing the interview, take the initiative to ________ your strengths and value for the employer and to ask when you might expect to hear the final decision.
summarize
You should ________ your job search by developing action plans and following through.
implement
Which of the following are basic methods for seeking a job?
all of the answers listed
The heading on your resume is an essential section. It must include your name, home address and ________.
telephone number
Education is an important item to be included on your resume. If you are an experienced worker, include the degrees you have earned, the institutions at which you earned them and ________.
dates of attendance
Work history on your resume is the most essential section and should include each of your jobs, beginning with the ________.
most recent
Professional licenses and certificates is an essential section on your resume if these ________ required for the kind of work you do.
are
Age, marital status and physical characteristics used to be considered under optional sections on your resume. However, more and more employers have become aware of the legal consequences of using this ________ information as a basis for hiring.
inappropriate
While preparing for your interview, you need to think about your own strengths. To do this you will need to be honest with yourself. While some people exaggerate their own abilities, many other tend to be overly ________.
modest
Good grooming translates into cleanliness and ________.
neatness
If you do not have clean teeth for your interview, you probably have ________.
bad breath
Your best bet is to avoid dishes with a lot of ________ and any raw onions on the day of an interview.
garlic
The clothes you wear to the interview must be clean and ________.
well pressed
________ is the key to winning answers and to a winning interview.
Listening
An ________ will help you remember who interviewed you in each company so that you are prepared for follow-up interviews.
interview record
________, at least in job interviewing, is the best teacher.
Experience
Dress appropriately. You want to be noticed, but you don't want ________.
to stand out
For most businesses and most business occasions, ________ is best.
conservative
When you shake hands, keep your hand straight, thumb knuckle facing ________.
upward
In business situations, ________ double-clasp (put your left hand over their right hand).
never
You're being introduced to your interviewer. Unfortunately, y ou've been holding a cold drink and your hands are like ice. You
shake, but apologize about your hands, explaining that you've been holding a cold drink.
Someone has just walked up to you and introduced herself, but you weren't listening very well and didn't get her name. You
ask again, because you don't want to alienate a potential associate.
When answering your telephone, you should
sit up straight, breathe deeply and smile
Before reaching for the phone, you should
reach for a pad and pen to take notes
You should promptly answer your telephone by the ________ ring.
third
When following up and you end up leaving a message on a voice mail, always leave your phone number and speak ________ so your number can be written as the message is being taken off the machine.
slowly
If sending an email to your interviewer, be sure to use caps ________.
sparingly
When having a lunch interview, it is best to put your napkin on your lap
as soon as you're seated
you finish school?
What do you want to do when you
about us?
How did you hear
prepared to work and why?
How many hours are you
in this work?
Why are you interested
I should hire you
Give me two reasons why
or as part of a team?
Do you prefer to work alone
about yourself
Tell me
school? Why? Why not?
Do you like
greatest strength?
What is your
sport, school activities?
What are your other commitments, eg.
weakness?
What is your greatest
with conflict situtations?
How do you deal
have if any?
What experience do you
want this job?
Why do you
How would you describe yourself?
I am detail-oriented, organized and self-sufficient, which is why I would be perfect for this position
If you had the option, how would you have changed your college career?
I would have probably focused on my major sooner
What motivates you to succeed?
A high personal standard of excellence
What are your short-term job goals?
To gain more experience
What are your long-term job goals?
To move up and succeed in a company like yours
What kind fo financial compensation would you expect for this position?
I'd expect my salary to be commensurate with my work experience
Why did you leave your last job?
I was looking for an opportunity to grow
Describe how you would handle a conflict with a supervisor or other superior.
I would explain my side of the story and listen to his/hers. If I saw an opportunity to improve something, I would explain how I would go about doing it.
What do you consider your greatest weakness?
I can be forgetful sometimes, but I've developed a reliable system for keeping on top of things
What traits do you think a successful manager should have?
They should have a vision and a plan for the future and have a knack for getting everyone involved
Which is more important to you, the job itself or financial compensation?
While a good salary is important, it's just a piece of the puzzle
If you know a co-worker is going to call in "sick" but she is actually going on vacation, what would you do?
I would tell her that everyone needs time off and she should just use her real vacation days
What would you do if your coworkers were opposed to a recommendation you felt strongly about?
I would hold a meeting and ask them to explain what they didn't like about the recommendation and come to a compromise
How would you deal with a difficult colleague?
I would try to deal with them directly and set some ground rules
What would you do if you disagreed strongly with the way a supervisor handled a situation?
I would do my best to understand his/her point of view
What would you do if a subordinate was consistently coming in late and leaving early?
I would pull him aside and ask him what his situation is. If I have the ability to arrange a flex schedule, I will
Which of the following are considered closed-ended questions?
all of the answers listed
Which of the following are considered open-ended questions?
all of the answers listed
________ are defined as work habits that can be transferred between jobs. Also, ________ may have been learned early in life and reflect broad attitudes and beliefs about how a job should be done. They represent how a worker does a job, while Technical/Jo
Performance skills
Ability to maintain a mature problem solving attitude while dealing with interpersonal conflict, hazardous conditions, personal rejection, hostility or time demands.
Coping
Ability to withold action or speech in the absence of important information; deal with unresolved situations.
Tolerance of ambiguity
Ability to make decisions on available information and take action; make commitments and not change decisions when challenged.
Decisiveness
Ability to clearly present information orally and/or influence others through oral presentation in positive or negative circumstances.
Oral communication
Ability to maturely express one's opinions in spite of disagreement, to accurately communicate opinions and information to others regardless of their status or position.
Assertiveness
Ability to create positive energy (motivation) in both individuals and groups.
Energizing
Ability to relate to routine operations in a manner that is consistent with existing solutions to problems, to conform to established ________.
Policy and procedures
Ability to be attentive to all aspects of the environment while working to monitor environment during routine activity.
Alertness
Ability to identify and integrate the critical elements of a situation, to make correct inferences from data, to specify alternative courses of action.
Perception and analysis
Ability to define specific goals and objectives, to priortize objectives.
Goal setting
Ability to write effectively and to extract information from written materials.
Written communications
Ability to establish and carry out specific courses of action for self and/or others; willing to commit long hours of work and personal sacrifice in order to reach goals.
Commitment to task
Ability to communicate with other individuals while simultaneously building credibility and rapport.
Interaction
Ability to interpret verbal and nonverbal behavior to develop accurate perception and understanding of others' needs, values and opinions, to be sensitive to and aware of political factors and the social environment.
Intraception
Ability to organize or schedule people or tasks to develop action plans leading to specified goals and to plan effectively.
Organization and planning
Ability to develop unique and novel solutions to problems, to present information in an attention-gaining and interesting manner.
Creativity
Ability to modify one's own behavioral style to respond to the needs of others while maintaining one's own objectives and sense of dignity.
Versatility
Ability to recognize and use information about organizational climate and key individuals to accomplish legitimate organizational goals, to be aware of the importance of timing and group processes in managing change, to avoid creating the impression of be
Shrewdness
Ability to work with people in such a manner as to build high morale and group commitments to goals and objectives.
Team building
Ability to take action in solving problems while exhibiting judgment and a systematic approach to decision making; to identify the important dimensions of a problem, determine potential causes, obtain relevant information and specify alternate solutions.
Decision making and Problem solving
Ability to influence the actions and opinions of others in a desired direction, to exhibit judgment in leading others to worthwhile objectives.
Leadership
The interviewer will evaluate you afterwards. Consideration of which of the following will help them?
all of the answers listed
As you prepare for a job interview and the job itself, the following quotes are important words to ________.
...
It doesn't matter what I do--I'm only one person.
...
I'll change just as soon as everyone else does.
...
Do as I say, not as I do.
...
That's their opinion...what do they know?
...
Because I said so, that's why.
...
I win and you lose.
...
It's not my job.
...
I don't care.
...
Those people.
...
Me.
forget
Rather than treating people equally, your goal should be to treat them ________.
equitably
Frequently notice and ________ the kind of behavior and performance you want from others.
reinforce
In the long run, you'll be much better off using your best ________ in areas of strength rather than problem zones.
resources
With few exceptions, different isn't wrong....it's just ________.
different
You don't manage people, you ________ them.
lead
The only time people know what you're thinking is when you ________ them.
tell
It's not enough to just know your values. You need to ________ them...you need to walk the talk.
behave
One surefire way to succeed in business and life is to treat people the way ________ want to be treated.
they
When dealing with performance problems, focus on problem solving and correction rather than ________.
punishment
See ________ for what it really is: a business success strategy.
diversity
Look for and create opportunities to learn, grow and continually ________.
improve
Encourage people to have fun, enjoy their work and ________.
think
Lasting change doesn't come from doing ________ better. It comes from doing ________ better.
a little a lot; a lot a little
The best developmental feedback is frequent, informal and comes from multiple ________.
sources
Everyone is responsible for their own ________.
behavior
________ means walking awhile in someone else's shoes. It's about being considerate and understanding.
Empathy
Rules should be followed or changed but not ________.
ignored
If people don't meet expectations, find out why. Then choose an appropriate response. Don't assume ________ is the answer.
training