Ch. 10: Ability

Ability

relatively stable capabilities people have to perform a particular range of different but related activities

General Cognitive ability

Capabilities related to the acquisition and application of knowledge in problem solving

Five types of cognitive ability

Verbal, Quantitative, Reasoning, Spatial and Perceptual

Verbal

Oral and written comprehension (business executives)

Quantitative

Math reasoning (Treasurers)

Reasoning

Deductive reasoning (Police detectives)

Spatial

Visualization (pilots)

Perceptual

Speed and flexibility of closure (musicians)

Wonderlick Personnel Test

Most widely used measure of cognitive ability (50 questions in 12 minutes) - score of 10 indicates literacy

Emotional Intelligence

capabilities related to management and use of emotions when interacting with others

4 types of EI

Self -awareness, Other-awareness, Emotion regulation and Emotion use

Self-awareness

understand types of emotions he/she is experiencing, willingness to acknowledge them, and capability to express them accurately

Other-awareness

ability of an individual to recognize and understand the emotions others are feeling

Emotion regulation

recover quickly from emotional experiences and control one's feelings

Emotion use

Ability to harness emotions and use them to improve their chances of being successful in a given area

Physical ability

Strength, stamina, flexibility&coordination, psychomotor and sensory

Overall ability

Cognitive ability, Emotional ability and physical ability

Cognitive ability to Job performance and Org commitment

Strong relationship w/ Job performance
No relationship w/ org commitment