expressing opinions
the act of disclosing what you think or feel about healthcare situations affecting your clients or colleagues
giving advice
unilateral process of solving problems or making decisions for others
assertive
expressing opinions or offering recommendations is an _____________ behavior
additional information; problem-solving and decision making processes
in a professional healthcare setting, you opinions are offered as __________________ for clients and colleagues ___________________. giving clients the fuller picture to help them make choices. giving them the benefit of your point of view
client from becoming independent
giving advice prevents _____________________
idea that you might think they are incapable of self-direction
giving advice gives colleagues the __________________
whether to provide or withhold information, whether to comply with a treatment plan or resist it, which strategies to implement to achieve a desired outcome
people may seek your nursing counsel when they need to make a decision about
clients may wonder what they should disclose about their condition
whether to provide or withhold information
clients may have conflicting doubts and hopes about health problems and may be unsettled about whether to follow a treatment plan or attempt to survive without it
whether to comply with a treatment plan or resist it
clients may not know which treatment plan to follow
which strategies to implement to achieve a desired outcome
Get the consent of your receiver before expressing your opinions
Make allowances for the uniqueness of your client or colleague (not all situations are the same)
Include the rationale for your viewpoint
strategies to Express Opinions in an Assertive Way
Make it clear the final responsibility to choose is up to the patient
!!!!!
how to share positive regard
give specific, positive feedback. complementing someone. Set the stage for others to feel comfortable in sharing their ideas in a friendly, accepting environment. promotes creativity and teamwork
how to not express you opinions
correcting people is sometimes experienced as a put-down comment, which does not build relationships
how to empower yourself by expressing your opinions
assertiveness is a matter of choice and is not necessary or appropriate for every situation. you make decisions about what opinions to share, with whom, when. learning when to take appropriate risks in expressing your opinion to earn the respect of client