Which element of conversation is used mostly to convince respondents of the legitimacy of the
interview?
B. Persuasion
Many times the information sought in an interview is closely related to the respondent's inner conflicts and tensions. Which element of conversation will he helpful in releasing this?
D. Therapy
. Inferential errors fall into two categories:
B. induction and deduction.
In _____, the respondent is asked to convert concrete experiences into a higher level of generalization.
B. induction
_____ is the process by which we obtain release from unpleasant emotional tensions by talking about the source of these tensions.
D. Catharsis
What is one of the most important personality traits of being an effective interviewer?
C. Outgoing
The most common of all techniques used to investigate and resolve fraud is:
A. Interviewing
Guilty people almost never confess when it is conveyed that they are what type of person?
A. Bad
Which of the following is NOT a technique for refuting an alibi?
B. Discuss specific witnesses to the crime by name
Which of the following is a basic strategy of admission-seeking interviews?
C. Maximize sympathy and minimize the perception of moral wrongdoing.
A person will generally confess when
B. They perceive the benefits of confession outweigh the penalties,
Which of the following is true concerning signed statements?
C. Declarants should read and sign the statement without undue delay.
Which of the following would be considered a form of denial while reacting to a crisis?
D. A person insists that there is some mistake.
Which of the following is NOT an important Closing Question?
A. In conclusion, what do you think should be done?
Which of the following is a facilitator of communication
C. Catharsis
What is Graphology?
A. The study of handwriting for the purpose of character analysis.
The feeling of a General Manager that he can "save" an employee who has committed a fraudulent act is an indication that the manager is in the _____ stage of crisis reaction.
D. Rationalization
Each of the following is a clue that an interviewee is dishonest EXCEPT:
A. Upon repeated accusations, a interviewee's denials become more vehement.
Which of the following is the most efficient method to reduce the negative effects of the etiquette barrier of communication?
C. Selecting an appropriate interviewer and a proper setting for the interview.
Which of the following observations concerning pencil-and-paper honesty tests is true?
D. They are ideal for applicant screening.
All of the following are true concerning polygraphs except:
E. Failure to pass the test implies certain guilt.
Which of the following refers to the use of interpersonal space to convey meaning?
D. Proxemic communication
Which of the following refers to the use of time in interpersonal relationships to convey meaning, attitudes, and desires?
A. Chronemic communication
Which of the following involves the use of volume, pitch, and voice quality to convey meaning?
B. Paralinguistic communication
Which of the following is an example of an informational question that you should avoid?
C. "Didn't you suspect that something wasn't right?
Which of the following is an element of a leading question?
B. It contains the answer in it.
. Use of all of the following methods will help an interviewer deal with difficult people, EXCEPT
E. Try to reason
In the sequence of reactions to a crisis, which is the most dangerous time in which to attempt to solve a fraud?
B. Anger
Which of the following words should be avoided during the introductory phase of an interview?
C. Interview
Probably the most common rationalization for criminal activity in general (and fraud in particular) is in fraudsters' attempts to ______.
D. achieve equity
Which of the following is NOT a verbal clue that someone may be lying?
B. Showing intolerance for shady conduct
Identify an appropriate accusation in an effective admission-seeking interview.
B. Our investigation has clearly established that you made a false entry.
Which of the following statements is true of an admission-seeking interview?
D. The interviewer should attempt to interrupt any denial.
Which of the following elements is not true regarding a confession?
D. A written confession should be drafted by the confessor.
Which response to ego threats is characterized by respondents not only refusing to
admit information, but also refusing to admit the information inwardly?
D. Repression
Identify the strongest response to a threatened ego.
A. Repression
Which of the following is NOT considered a normal response to an ego threat?
D. Trauma
While reacting to crisis, an individual usually becomes withdrawn, uncooperative, or embarrassed in the ____ stage.
D. Depression
Which of the following is something that an interviewee might do or feel while in the denial phase?
D. Failure to comprehend what has been said
Assessment questions seek to:
C. establish credibility of the respondent.
The use of body movement to convey meaning is
B. Kinetic communication.
The most effective theme of interviewing is:
A. That help is being sought.
Which of the following is the last attempt of the affected group to return to the previous psychological equilibrium while reacting to a crisis?
C. Rationalization
Which of the following is the last stage in the model for understanding an individual's reaction to crisis?
D. Acceptance
Interviewers can control the length of time after respondents finish a sentence before they pose another question. What is this called?
D. Silent probe
Interviewers who use pacing are employing a form of ____.
C. Chronemic communication.
Interviewers should demonstrate all but which characteristic during interviews?
D. Admiration of the perpetrator
Which of the following is the most common inquiry method?
C. Interviewing
Which is not a verbal clue that would place suspicion on an interviewee?
B. Eagerness to end the interview
During which stage of the reactionary process is the most useful time to interview individuals who are dealing with fraud?
A. acceptance
Which of the following is the correct sequence of reaction to a crisis?
A. Denial, anger, rationalization, depression, acceptance
Most nonverbal clues fall into one of four categories. Which is NOT one of those categories?
C. Catharsis
Which of the following is not a good thing to do during an interview?
C. Interview more than one person at once
Which of the following practices should interviewers avoid?
A. Taking detailed notes.
Which of the following is not a characteristic of a good interview?
C. The interview is conducted as far away from the event as possible
What is meant by calibrating?
B. Process of observing behavior before critical questions are asked.
Which of the following is a characteristic of a good interviewer?
B. One who is able to get others to open up and share information