communication skils
skills that help a person share feelings, thoughts, and information with others
nonverbal communication
the use fo actions or body language to express emotion and thoughts
i-message
expresses your feelings or thoughts on a subject
you-message
a statement that blames of shames another person
mixed message
a message that gives you two different meanings
active listening
the way you respond in a conversation to show that you hear and understand what the speaker is saying
peer pressure
the influence that people of similar ages or status place on others to behave in a certain way
positive peer pressure
influence from peers to behave in responsible ways
negative peer pressure
influence from peers to behave in a way that is not responsible
resistance skills
skills that help a person say "NO" to an action or to leave a situation that they feel or know is dangerous or illegal
self-confidence
belief in oneself
assertive behavior
the honest expression of ideas, feelings, and decisions without worrying what others think or without feeling threatened by the reaction of others
passive behavior
the holding back of ideas, feelings, and decisions
aggressive behavior
the use of words or actions that are disrespectful toward others
conflict
a disagreement between two or more choices
inrapersonal, interpersonal, intragroup, intergroup
what are the 4 examples/types of conflict?
conflict responsive style
a pattern of behavior a person uses in a conflict situation
conflict avoidance, conflict confrontation, conflict resolution
what are the 3 examples/types of conflict responsive styles?
avoid the conflict
conflict avoidance
confront the conflict
conflict confrontation
conflict resolution
steps that can be taken to settle a disagreement in a responsible way
mediation
a process in which an outside person, or mediatior, helps people in conflict reach a solution
discrimination
to distinguish between things or people by noticing or emphasizing differences
prejudice
an adverse judgement formed without looking at the facts
stereotype
a prejudice attitude that assigns a specific quality or characteristic to all people who belong to a particular group
synergy
a positive outcome that occurs when people cooperate
empathy
the ability to share in another person's emotions of feelings
resistance skills
set of abilities or behaviors that help people avoid actions or situations they feel or know are dangerous or illegal
active listening
clarifying, restating, or summarizing what someone has just said
communication skills
set of abilities or behaviors that help people interact effectively with others
you-message
a statement that does not share your emotions in a healthful way and may put the listener in a defensive position
conflict resolution skills
steps that help you remain calm and rational while dealing with a disagreement with others
peer pressure
what is happening when a friend tries to convince you to buy a video game by telling you that ll of your classmates have it
mediation
the process that occurs when you ask a guidance counselor to help you and a friend to resolve a disagreement
i-message
a statement that expresses your feelings or thoughts on a subject
prejudice
characterized by suspicion and intolerance of a person on a subject
assertive behavior
when you clearly state your feelings and do not back down
verbal, nonverbal, body language
what are the different types of communication people can use to express themselves?
head nod, roll your eyes, ingnoring
what are some other examples of nonverbal communication?
so you know they are listening
why is it important to consider a person's nonverbal communication when you interacting with them?
you-message:blames the other person, i-message: blames yourself and is more effective
what is the difference between i and you message?
interpersonal
you and a friend disagree about what kind of movie to see. what kind of conflict is this?