Test 2 leadership Chapters 11-21

accountable care organization

a collaboration among primary care clinical, a hospital, a specialists, and other health professionals who accept joint responsibility for the quality and cost fo care provided to its patients

care delivery system

a system for the delivery of care that delineates the nurse' authority and accountability for clinical decision making and outcomes
(it is integrated with the professional practice model and promotes continuous, consistent, efficient and accountable nursi

medical home

a mechanism to provide patients with a central primary care practice or provider who coordinates the patient's care across settings and providers

nurse managed clinics

nurse run facilities that provide comprehensive primary care

professional practice model

a schematic description of a theory, phenomenon or system that deice how nurses practice, collaborate, communicate, and develop professionally to provide the highest quality care for those served ty the organization

average daily census (ADC)

average number of patients cared for per day for the reporting period

Average length of stay (ALOS)

average number of days that a patient remained in an occupied bed

block scheduling

using the same schedule repeatedly

centralized scheduling

scheduling done in one location

decentralized scheduling

scheduling done in local areas

Full time equivalent (FTE)

equal to the equivalent of a full time person

nursing home per patient

total paid hours for burins personnel for a specific time period divided by the number of patient day sin the same period

patient acuity

measure of nursing workload that is generated for each patient

permanent shifts

personnel working the same hours repeatedly

rotating work shifts

alternating work hours among days, evening, and nights

self scheduling

staff coordinating their own work schedules

staffing pattern

plan that articulates how many and what kind of staff area needed by shift and day to staff a unit or department

staffing ratios

number of nursing staff per patient

staffing schedules

work schedules for personnel

variable staffing

determine the number and mix of staff based on patient needs

variance reports

noting difference in budgeted or planned staffing and costs

accountability

acknowledgement and assumption of responsibility for actions, decisions, and policies within the scope of role or employment position and encompassing the obligation to report, explain and be answerable fo resulting consequences

assignment

delegation of work to a selected group of patient care givers.
(the coward or lateral transfer of the responsibility of an activity from one individual to another while retaining accountability for the outcome)

delegation

transferring the authority to perform a selected nursing task in a selected situation to a competent individual

direct patient care activities

activities such as hygienic care, feeding patients, taking vital signs , and so on that are performed on the patient

indirect patient care activities

routine activities of the patient unit that deal with the day to day functioning of the unit
(ie restocking supplies)

supervision

active process of directing, guiding, and influencing the outcome of an individual performance of an activity

unlicensed assistive personnel

individuals who are not licensed by the state but are trained to assist nurses by performing patient care tasks as allowed by the organization
(aka nurse assistant, NA; patient care associate, PCA; unlicensed assistive personnel, UAP)

5 rights of delegation

right task
right circumstance
right person
right direction/communication
right supervision

orientation

proces sin which initial job training and information are provided to staff

mandatories

mandatory education educational sessions and competencies that are required by accrediting agencies

competencies

areas in which employees are judged to be qualified to perform

peer review

the process by which practicing registered nurses systematically assess, monitor, and make judgements about the quality of nursing care provided by peers a measured against professional standard of practice

performance appraisal

process in an organization by which employees are routinely evaluated according to performance standards

preceptor

experienced individual who assists new employees in acquiringthe necessary knowledge and skills to function effectively in a new environment

preceptor functions

assist new nurse sot acquire knowledge and skill
tailor program specifically to needs
orient to unit
socialize within group
orient to unit functions
teach unfamiliar procedures
assist in development of skills
act as resource person
familiarize with polici

6 principals of peer review

a peer is someone fo the same rank
peer review is practice focused
feedback is timely, routine, and continuous expectation
peer review fosters a continuous learning culture of patient safety and best practice
feedback is not anonymous
feedback incorporate

nurse supervisor responsibilities

conduct the interview
states judgements about the nurse's performance
provides justification for salary
encourages new goals
agrees upon future goals

cohesiveness

the degree to which group members are attracted to each other and are motivated to stay in the group and wish to retain membership in it

committees

group that deal with specific issues involving several service areas

competing groups

Groups in which members compete for resources or recognition.

group

aggregate of individuals who interact and mutually influence each other
(several individuals assemble together or who have some unifying relationship)

real (command) groups

groups that accomplish tasks in an organization and are recognized as legitimate organizational entities

task group

several individuals who work tother to accomplish specific time limited assignments

teams

real groups in which people work cooperatively with each other to achieve a goal

clinical informational systems

system used for the collection, integration, and distribution of information to the appropriate department

decision support

Provision of assistance via a computer application for the purpose of assisting the nurse in decision making

electronic health record

information relating to the past or future physical/mental health, or condition of an individual that resides in electronic systems used to capture, transmit, receive, store, or manipulate data for the primary purpose of providing health related services

electronic medical record

Information relating to the medical care received by an individual;
(usually institution specific, residing in electronic systems that are hospital or health-system based.)

advance directive

document that allows the competent patient to make choices regarding health care before it is needed

autonomy

provides for the privilege of self determination in deciding what happens to one's body in health

beneficence

The duty to do good to others and to maintain a balance between benefits and harms
(to provide every patient with respect and courtesy, to contribute to the health and welfare of the patient and not merely attempt to avoid harm to the patient or client)

bioethics

ethics specific to health care

corporate liability

responsibility of an organization for its own wrongful conduction

durable power of attorney for health care decisions

document that permits an individual to give a surrogate or proxy the authority to make decisions for the person in the even that they become incompetent

ethics

science that deals wit the principal of right and wrong and good and bad and governs our relationship with others
(based on personal beliefs and values)

informed consent

consent for treatment given by a patient after three requirements are met

the 3 requirements of informed consent

voluntary
patient has capacity to consent
patient is educated in procedure

institutional review board (IRB)

group that has been formally designed to approve, monitor and review biomedical and behavioral research involving humans with the alleged aim to protect the rights and welfare of the subjects

justice

principal of fairness in which an individual received what is due, owed, or legitimately claimed
(the treating of all parties equally, regardless of economic or social background, and learning the state's and organizations laws for reporting abuse, requir

living will

advance directive that indicates what an individual dictates regarding treatment or lifesaving measure in the future

morality

behavior in accordance with custom or tradition that usually reflects personal or religious beliefs

nonmaleficience

principle of doing no harm, observing safety rules and precaution sand keeping skill sup to date
(prohibits deliberate harm and demands weighing risks with the benefits of treatment)

omnibus budget reconciliation act (OBRA) of 1987

provide patients wit ht the right to be free from any physical or chemical restraint imposed for the purpose of discipline or convenience and not required to treat medical symptoms

patient self determination act

federal law requiring every health care facility receiving medicare or medicaid to provide written intonation to adult patients concerning their right to make health care decisions

personal liability

responsibility and accountability of individuals for their own actions or inactions

policies and procedures

written standardized protocol that is authorized by the heal care organization

restraint

direct application of physical force to a patient with or without the patient's permission
(to restrict freedom of movement, the physical force may be human, via mechanical device or a combination thereof)

risk management

organized program to prevent the incidence of preventable accidents, injuries and errors
clinical and administrative activities that organize undertake to identify, evaluate, and reduce the risk of injury to patients, staff and visitors and the risk of lo

tort

private or civil wrong or injury, including action of bad faith breach of contract, for which the court will provide a remedy in the form of an action for damages

utilitarianism

decision based on what will proceed the greatest good for the greatest number of people

teleology

(aka consequentialist theory)
the value of a situation is determined by its consequences
(the outcome, not the action, is what counts, all is well that ends well)

deontology

(aka formalism)
an act is good only if it springs from good will
the end justifies the means

malpractice

any misconduct or lack of skill in caring out professional responsibilities
failure of a professional person to act as other prudent professionals with the same knowledge, and education would act under similar circumstances

negligence

failure of an individual to perform an act (omission) or to perform an act (commission) that a reasonable prudent person would not perform in a similar set of circumstances
failure to exercise the proper degree of care required by the circumstance

examples of negligence

med errors
patient falls
improper use of restraints
equipment injury
failure to take appropriate nursing action
failure to follow hospital procedure
failure to supervise treatment

What are the components of FLAT charting?

Factual (what you see)
Legible (no erasures, corrections made with single line drawn thru)
Accurate and complete (ie. color of tracheostomy sections)
Timely (completed as soon after the occurrence)

lean management

performance improvement model dealing with minimization of waste in process

national patient safety goals

set of nationwide goals set by the joint commission to focus performance in areas of patient safety

outcome

measurable result related to a strategic objective

retrospective review

analysis fo past events, usually through a chart audit

root cause analysis

retrospective review of the event,
used[to evaluate potential causes of the problem or source of variation in the process

sentinel event

unexpected occurrence involving death or serous physical or psychological injury

six sigma

performance improvement model based on the idea of minimal defects and concerns

lean

a way to do more and more with less
(less human effort, less equipment, less time, and less pace while coming closer to providing customers with what they want)

correlation study

a study examining the relationship between, or among two or more variables in a single group
it does not examine cause and effect

descriptive study

used to identify tan describe variables and examine relationships that exist in a situation
provides an accurate portrayal of the phenomenon of interest

evidence based practice

conscientious use of current best practice or research evidence in making clinical decisions

nonrandomized clinical trial

same as reendowed clinical trial but patient placement in treatment or non treatment group depends on study variables, with no every individual having gan opportunity for selection

observational study

use of structured and unstructured observations to measure study variables

randomized clinical study

effects of an intervention are examined by comparing the raiment group with the non treatment group
patients are placed in treatment or non treatment group through random sampling

research

generation of new knowledge through the rigorous study of variables

research use

findings from a single study or a set of studies for the development of patient care

Appropriate IV catheter for blood transfusion for adults

22-14G
(size may be adjusted depending on infusion rate, the bigger the gauge the smaller the needle)

Appropriate IV catheter for blood transfusion for infants and toddlers

24-22G
(size may be adjusted depending on infusion rate, the bigger the gauge the smaller the needle)

What does P.I.C.O.T stand for and what is it used for?

Population, Intervention, Comparison intervention, Outcome, Time
framework for formulating evidence based questions

Benchmark

comparison information that allows an organization to evaluate its own performing in relation to others

dashboard

visual representation of performance using colors to represent levels, usually green (on target) or red (below target)

graph

visual representation of levels of performance

trend

three data points moving in same direction

What does ANCC stand for?

American Nurses Credentialing Center

home state

the nurse's primary state of residence

interview

formal consultation to evaluate qualifications of a potential employee

NCLEX stand for?

national council licensure examination

NCSBN stand for?

national council of State Boards of Nursing

Nursing Licensure compact

states recognizing the license regulation of other states

party state

any state that has adopted this compact

pearson VUE

company under contract with NCSBN to administer NCLEX examination

recruitment

process of obtaining individuals for employment

remote state

any party state other hyman the home state

resume

summary of an individuals' past employment, education and honors

retention

preservation or maintenance of staff

speciality certification examination

credential specifying the candidate knowledge level within a specialty