CompTIA A+ 10th Edition Questions 4

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technici

B. Check the event log any cache issues.

An end user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?
A. Plug an external monitor into the USB port.
B. Use the Fn and fu

C. Adjust the monitor display settings.

A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which of the following would be the QUICKEST way to accomplish this?
A. Look for the setting in

B. Toggle the dual display function key

A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partiti

E. Repartition the hard drive.
F. Install Linux on a new ext3 partition.

A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites. Which of the following NEXT steps should the technician perform

A. Documents findings, actions, and outcomes.
F. Run a virus scan.

A network technician at a small office upgrades the VLAN switch. After the upgrade, a user reports being unable to access network resources. When the technician checks the switchport, the LED light is not lit. Which of the following should technician chec

D. The switch is connected to the route.

A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error. Which of the following is the MOST probable cause of the error?
A. The user is still logged into an

B. The user has set a static IP address.

A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third-party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?

A. NFC

A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and off

A. MAN
B. LAN

10. Which of the following charging and data ports has a non-directional connector?
A. Micro-USB
B. Mini-USB
C. USB-A
D. USB-C

D. USB-C

Which of the following terminates a coaxial cable?
A. DB9
B. RJ45
C. RG-59
D. RS-232

C. RG-59

A technician is building a workstation that is to be used as an HTPC and will sit next to the audio receiver. Which of the following form factors would the technician MOST likely use because of its size?
A. ATX
B. Mini-ITX
C. AT
D. Micro-ATX

B. Mini-ITX

Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?
A. Replace the USB cable.
B. Reinstall the drivers on users' PCs.
C

D. Clear the print queue

A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor. Which of the following is the BEST way to proceed?
A. Document and label the cable and screw locations.
B. Replace the screen with non-

A. Document and label the cable and screw locations.

Which of the following cable should be used to connect a cable modem to a SOHO router?
A. Thunderbolt.
B. Coaxial.
C. USB.
D. Ethernet.

D. Ethernet.

Which of the following cloud computing concepts allows scalable services to be provided to the client?
A. On-demand.
B. Metered.
C. Rapid elasticity.
D. Resource pooling.

C. Rapid elasticity.

An end user has signed up to use a web-based calendar application. Which of the following solutions has the user purchased?
A. DaaS
B. SaaS
C. PaaS
D. LaaS

B. SaaS

A technician wants to block remote logins to a server. Which of the following ports should be blocked?
A. 21
B. 23
C. 80
D. 443

B. 23

A network administrator must install a device that will proactively stop outside attacks from reaching the LAN. Which of the following devices would BEST meet the organization's needs?
A. IPS
B. IDS
C. Proxy Server
D. Authentication server

A. IPS

Which of the following devices can be used to connect multiple devices within broadcasting to every network port?
A. Unmanaged switch
B. Hub
C. Firewall
D. Cable modem

A. Unmanaged switch

Which of the following features will save the battery of laptop significantly if they are disabled? (Select two)
A. Touchpad
B. Volume
C. Screen orientation
D. Cellular
E. Bluetooth
F. Fingerprint reader

D. Cellular
E. Bluetooth

Which of following technologies can be used for wireless payments?
A. NFC
B. Bluetooth
C. IR
D. LTE

A. NFC

Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?
A. Disk speed
B. I/O bandwidth
C. PAM utilization
D. CPU utilization

B. I/O bandwidth

A user's laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery, and LCD cable, but the laptop continues to shut d

D. Loose battery connection

During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following

A. Multimeter

A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it. Whish of the following is the BEST RAM type for the technician to retrieve?
A. SoDIMM
B. DDR4
C. Single channel
D. ECC

B. DDR4

Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for import

A. Wireless charging pad

The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:
A. on-demand
B. resource pool
C. synchronization application
D. shared resources

A. on-demand

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost. Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a pr

A. Remove the case and organize the parts.
B. Document the screw locations.

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the tech

B. Increase the projector contrast.
D. Change the aspect ratio on the projector.

A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician t

B. ipconfig /flushdns

In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?
A. Resource pooling
B. Measured service
C. Virtual application streaming
D. Synchronization

A. Resource pooling

Which of the following devices is used to implement network security policies for an environment?
A. Firewall
B. managed switch
C. Repeater
D. Gateway

A. Firewall

Which of the following channels would commonly be used on an 802.11 wireless network?
A. 6
B. 17
C. 802
D. 8080

A. 6

A Technician is troubleshooting what appears to be RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?
A. POST code beeps
B. Distended capacitors
C. Continuous reboots
D. Wrong BIOS time

C. Continuous reboots

Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two)
A. Barcode scanner
B. Label printer
C. Magnetic reader
D. KVM switch
E. NFC device
F. Flatted scanner

A. Barcode scanner
C. Magnetic reader

A user wants to print a large job on both the front and back sides of a paper. Which of the following settings should the technician advise the user to change in the printer settings?
A. Collate
B. Orientation
C. Duplex
D. Transparency

C. Duplex

A user is no longer able to browse the internet after returning from vacation. The user is able to login in and navigate to the local intranet, but no to any outside sites. A technician pings a well-known website by name but gets no replay. The technician

B. ipconfig /flushdns

A technician is determining the specifications for desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount if RAM. The CPU, GPU, and storage will be typical of a business workstation. Which of the fo

A. input voltage

Ann, an accountant, reports that after turning on her new laptop, she received a message starting her IP address is already in use on the system. She
A. Remove the static IP configuration from the Desktop
B. Set laptop configuration to DHCP to prevent con

B. Set laptop configuration to DHCP to prevent conflicts

A customer wants to purchase a new home computer. The machine will mainly be used for internal browsing and streaming video, except on weekends when the customer's son will use it to play games with friends. Which of the following should the technician fo

B. Four-core processor

A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware. Which of the following of the devices would BEST meet the owner's nee

A. Docking station

A Technician has noticed that when at company headquarters the laptop connection to the internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then ver

A. The connection if throttled

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office. Which of the following would be the BEST recommendation?
A. Smart

A. Smart watch

A user brings in a smartphone for repair. The device is unable to send/receive calls or connect to WiFi. All applications on the device are working unless they require connectivity. Which of the following is MOST likely causing the problem?
A. Airplane mo

A. Airplane mode

Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?
A. Cat 3
B. Cat 5
C. Cat 5e
D. Cat 6

C. Cat 5e

Which of the following terminates a coaxial cable?
A. DB9
B. RJ45
C. RG-59
D. RS-232

C. RG-59

A customer asks a technician to help set up a specialized computing system for video editing. Which of the following should the technician install on the workstation to BEST meet the customer's specifications? (Choose two.)
A. SSD
B. Dual monitors
C. Giga

A. SSD
B. Dual monitors

A customer's laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change. Which of the following components MOST likely nee

B. Inverter

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the c

A. Confirm that the laptop wireless card is turned on.

Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?
A. Implement single sign-on.
B. Enable mul

A. Implement single sign-on.

A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the

D. Perform a full data backup.

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually. Which of the following would be the BEST way for a te

A. Log into the same email provider on the new device and restore the contacts and dates.

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform?
A. Increase the fuser tempe

A. Increase the fuser temperature.

A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked. Which of the following BEST address the customer's concerns? (Choose two.)
A. Use the latest encryption standard on the wi

A. Use the latest encryption standard on the wireless network and set a strong password.
C. Separate the IoT thermostat by segregating it in a DMZ network.

A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company's corporate office. The technician identifies the troubl

A. Check corporate policies for guidance.

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless cl

A. Ensure the options are configured to provide a DNS server.

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, noth

D. Connect the printer to the company wireless network.

A user is having a problem with printing a specific document type. The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.

B. Verify the user is sending the document to the correct printer queue.

A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs?
A. 3TB HDD
B. 50GB NAS
C.

A. 3TB HDD

Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP. Which of the following should the tech

D. Check the DHCP server.

A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. T

C. DC jack

A systems administrator is configuring a server to host several virtual machines. The administrator configures the server and is ready to begin provisioning the virtual machines. Which of the following features should the administrator utilize to complete

A. Hypervisor

A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night. Which of the following adjustments would be MOST appropriate?
A. Use the magnifier.
B. Increase the resolution.
C. Use ha

A. Use the magnifier.

A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not. Which of the following settings should the technician change to resolve this issue?
A. Virtual security
B. Virtual storage
C. Virtual CP

C. Virtual CPU

A projector's image begins to flicker during a presentation. The laptop display does not produce this issue. When a technician changes the resolution on the laptop, the issue persists. Which of the following is the NEXT step the technician should take?
A.

A. Check the connectivity of the VGA cable.

A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technic

D. The server needs DDR4 memory, and DDR3 is installed.

A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the applicat

D. RAID 10

An end user reports a printer error that states "Replace filament". With which of the following types of printer is the end user MOST likely having problems?
A. ink jet
B. Laser
C. 3-D
D. Thermal

C. 3-D

A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee. Which of the following motherboard/processor combinatio

B. A single-processor motherboard with hyper threaded eight cores.

A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager's printer until the new printer arrives. The manager's printer is

C. Purchase a wireless printer so the users can access the printer via network.

The touch-screen feature on a Windows device has stopped working. Which of the following should the technician check FIRST?
A. Device Manager
B. Performance Monitor
C. System configuration
D. Digitizer settings

D. Digitizer settings

Which of the following is the MOST likely cause for a network PC to have an APIPA address?
A. DHCP failure
B. DNS resolution
C. Duplicate IP address
D. Cleared ARP cache

A. DHCP failure

A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet. Which of the following server types should the technician log in to in order to resolve the p

B. DHCP server.

Which of the following peripheral types is MOST likely to be used to input actions into a PC?
A. Webcam
B. Mouse
C. Monitor
D. Optical drive

B. Mouse

A technician replaced a broken LED screen on a mobile computer. The operating system can be seen perfectly on screen, but the touch screen is non-responsive. Which of the following are the MOST probable root causes for the given failure? (Choose three.)
A

A. The hardware replacement used is a non-touch-screen.
C. The digitizer cable is not seated properly on the motherboard.
D. The new touch-screen drivers must be installed.

An analyst asks a technician to recommend a solution for a customer in the software development industry, where the customer can test a variety of OS's running the various applications that the customer produces. The customer wants to minimize the investm

B. Purchase a high-end system meeting the hardware requirements for all of the individual Oss and applications. Configure a VM for each testing environment.

A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics. Which of the following configurations would correct this behavior?
A. Change the email settings in antivirus.
B. Change

B. Change the security settings of the email client.

Whenever a user's machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?

C. Remove the CMOS battery and reinsert it after ten seconds.

A server administrator set up a VM to be used in a lab setting. A technician is setting up thin-client computers to access this VM. Which of the following tasks are required to complete the project? (Choose three.)
A. Connect the device to a printer.
B. I

D. Connect the device to the network.
E. Install the latest system updates.
H. Install the necessary applications.

A technician is tasked with upgrading the hard drives of a high-end workstation to SSD.
The drives must be configured in a RAID array, but the RAID card does not support SSD.
Which of the following would the technician verify in order to use the new drive

A. Controller firmware

A user calls the help desk to inform the technician that the desktop laser printer has bad memory and needs to be replaced. After some inquiry, the technician discovers that the user is receiving an "insufficient memory" error when trying to print photos.

D. Recommend that the user print the photos using an inkjet printer
E. Suggest that the user lower the size or resolution of the photos

Some of the ports have been labeled, but some of the labels are unreadable.
Which of the following tools would be BEST used to identify termination location?
A. Tone generator and probe
B. Loopback plug
C. Cable tester and certifier
D. Punchdown tool

A. Tone generator and probe

Which of the following would a company use to limit traffic between subnets on a network?
A. Repeater
B. Bridge
C. Hub
D. Switch

B. Bridge

A user attending a conference needs to print something from a tablet immediately. Which of the following is the QUICKEST way for the technician to establish a connection for the user to print?
A. Bluetooth
B. WiFi
C. Hotspot
D. IR

D. IR

A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed.
Which of the following would be the MOST likely reason?
A. Poor paper quality
B. Incorrect paper size
C. Defective duplexer
D. Worn feed rollers

A. Poor paper quality