PA Life & Health Insurance Exam

Accident

An unplanned, unforeseen event which occurs suddenly and at an unspecified place.

Accident Insurance

A type of insurance that protects the insured against loss due to accidental bodily injury.

Accidental Bodily Injury

Unplanned, unforeseen traumatic injury to the body.

Accidental Death and Dismemberment

An insurance policy which pays a specified amount or a specified multiple of the insured's benefit if the insured dies, loses his/her sight, or loses two limbs due to an accident.

Accidental Death Benefits

A policy rider that states that the cause of death will be analyzed to determine if it complies with the policy description of accidental death.

Acquired Immunodeficiency Syndrome (AIDS)

An infectious and incurable caused by the human immunodeficiency virus (HIV).

Activities of daily living

Activities individuals must do every day such as moving about, getting dressed, eating, bathing, etc.

Actual Charge

The amount a physician or supplier actually bills for a particular service or supply.

Adhesion

A contract offered on a "take it or leave it" basis by an insurer, in which the insured's only option is to accept or reject the contract. Any ambiguities in the contract will be settled in favor of the insured.

Admitted (Authorized) Insurer

An insurance company authorized and licensed to transact insurance in a particular state.

Adult Day Care

A program for impaired adults that attempts to meet their health, social, and functional needs in a setting away from their homes.

Adverse Selection

The tendency of risks with higher probability of loss to purchase and maintain insurance more often that the risks who present lower probability.

Agent

An individual who is licensed to sell, negotiate, or effect insurance contracts on behalf of an insurer.

Aleatory

A contract in which participating parties exchange unequal amounts. Insurance contracts are aleatory in that the amount the insured will pay in premiums is unequal to the amount the insurer will pay in event of the loss.

Alien Insurer

An insurance company that is incorporated outside the united states.

Alzheimer's Disease

A disease that causes the victim to become dysfunctional due to degeneration of brain cells and severe memory loss.

Ancillary

Additional, miscellaneous services provided by a hospital, such as x-rays, anesthesia, and lab work, but not hospital room and board.

Apparent Authority

The appearance or the assumption of authority based on the authority actions, words, or deeds of the principal or because of circumstances the principal created.

Approved Amount

The amount Medicare determines to be reasonable for a service that is covered under Part B of medicare.

Assignment

A claim to a provider or medical supplier to receive payments directly from medicare.

Attained Age

The age of the insured at a determined date.

Attending Physician's Statement (APS)

A statement ussualy obtained from the applicant's doctor

Avoidance

A method of dealing with risk (e.g. if a person wanted to avoid the risk of being killed in an airplane crash, he/she might choose to never fly in a plane).

Basic Hospital Expense Insurance

Coverage that provides benefits for room, board an miscellaneous hospital expenses for a certain number of days during a hospital stay.

Basic Medical Expense Insurance

Coverage for doctor visits, x-rays, lab tests, and emergency room visits; benefits however, are limited to specified dollar amounts

Beneficiary

The person who receives the proceeds from the policy when the insured dies.

Benefit Period

The length of time over which the insurance benefits will be paid for each illness, disability, or hospital stay

Birthday Rule

The method of determining primary coverage for a dependent child, under which the plan of the parent whose birthday occurs first in the calendar year, is designated as primary.

Blanket Medical Insurance

A policy that provides benefits for all medical costs, including doctor visits, hospitalization, and drugs.

Boycott

An unfair trad practice in which one person refuses to do business with another until he or she agrees to certain conditions.

Buyer's Guide

A booklet that describes insurance policies and concepts, and provides general information to help an applicant make an informed decision.

Cafeteria Plan

A selection of health care benefits from which an employee may choose the ones that he/she needs.

Capital Amount

A percentage of the principal amount of a policy paid to the insured if he/she suffered the loss of an appendage

Carriers

Organizations that process claims and pay benefits in an insurance policy

Cease and Desist Order

A demand of a person to stop committing an action that is in violation of a provision

Certificate of Authority

A document that authorizes a company to start conducting business and specifies the kind(s) if insurance a company can transact. It is illegal for an insurance company to transact insurance without this certificate.

Certificate of Insurance

A written document that indicates that an insurance policy has been issued, and that states both the amount and types of insurance provided.

Claim

A request for payment of the benefits provided by an insurance contract.

Coercion

An unfair trade practice in which an insurer uses physical or mental force to persuade an applicant to buy insurance.

Coinsurance

An agreement between an insurer and insured in which both parties are expected to pay a certain portion of the potential loss and other expenses.

Coinsurance Clause

A provision that states that the insurer will share the losses covered by the policy in a proportion agreed upon in advance.

Commissioner

The chief executive and administrative officer of the Insurance Department.

Comprehensive Policy

A plan that provides a package of health care services, including preventive care, routine physicals, immunizations, outpatient services, and hospitalization.

Comprehensive Major Medical

A combination of basic coverage and major medical coverage the features low deductibles, high maximum benefits, and coinsurance.

Concealment

The withholding of known facts which, if material, can void a contract.

Conditional Contract

A type of an agreement in which both parties must perform certain duties and follow rules of conduct to make the contact enforceable.

Consideration

The binding force in a contract that requires something of value to be exchanged for the transfer of risk. The consideration on the part of the insurer is the promise to pay in the event of loss.

Consideration Clause

A part of the insurance contract that states that both parties must give something of value for the transfer or risk, and specifies the conditions of the exchange

Consolidated Omnibus Budget Reconciliation Act (COBRA) of 1985

The law that provides for the continuation of group health care benefits for the insured for up to 18 months if he/she terminates employment or is no longer eligible, and for the insured's dependents for up to 36 months in cases of loss of eligibility due

Consumer Report

A written and/or oral statement regarding a consumer's credit, character, reputation, or habits collected by a reporting agency from employment records, credit reports, and other public sources.

Contract

An agreement between to or more parties enforceable by law.

Contributory

A group insurance plan that requires the employees to pay part of the premium.

Coordination of Benefits

A provision that helps determine the primary provider in situations where an insured is covered by more than one policy, thus avoiding claims over payments.

Copayment

An arrangement in which an insured must pay a specified amount of services"up front" and the provider pays the remainder of the cost.

Custodial Care

Care that is rendered to help an insured complete his/her activities of daily living.

Death Benefit

The amount payable upon the death of the person whose life is insured.

Deductible

The portion of the loss that is to be paid by the insured before any claim may be paid by the insurer.

Defamation

An unfair trade practice in which one agent or insurer makes an injurious statement about another with the intent of harming the person's or company's reputation .

Director

The chief executive and administrative officer of the insurance department.

Disability

A physical or mental impairment, either congenital or resulting from an injury or sickness.

Disability Income Insurance

Health insurance that provides periodic payments to replace an insured's income when he/she is injured/ill.

Disclosure

An act of identifying the name of the producer, representative or firm, limited insurance representative, or temporary insurance producer on any policy situation.

Domestic Insurer

An insurance company that is incorporated in the state.

Domicile of Insurer

Insurer's location of incorporation and the legal ability to write business in a state.

Dread (Specified) Disease Policy

A policy with a high maximum limit that covers certain diseases named in the contract (such as polio and meningitis)

Dual Choice

A federal requirement that employers who have 25 or more employees, who are within the service area of a qualified HMO, who pay minimum wage, and offer a health plan,must offer HMO coverage as well as an indemnity plan.

Eligibility Period

The period of time in which an employee may enroll within a group health care plan without having to provide evidence of insurability.

Elimination Period

A waiting period that is imposed on the insured from onset of disability until benefit payments begin.

Emergency

An injury or disease which occurs suddenly and requires treatment within 24 hours.

Endodontics

An area of dentistry that deals with diagnosis, prevention and treatment of the dental pulp within natural teeth at the root canal.

Enrollment Period

The amount of time an employee has to sign up for a contributory group health plan.

Estoppel

A legal impediment to denying a fact or restoring a right that has been previously waived.

Excess Charge

The difference between the Medicare approved amount for service or supply and the actual charge.

Expiration

The date specified in the policy as the date of termination

Explanation of Benefits (EOB)

A statement that outlines what services were rendered, how much the insurer paid, and how much the insured was billed

Explanation of Medicare Benefits

A statement sent to a Medicare patient indicating how the Medicare claim will be settled.

Exposure

A unit of measure used to determine rates charged for insurance coverage

Express Authority

the authority granted to an agent by means of the agent's written contract.

Extended Care Facility

A facility which is licensed by. The state to provide 24 hours nursing care

Extension of Benefits

A provision that allows coverage to continue beyond the policy's expiration date for employees who are not actively at work due to disability or who have dependent so hospitalized on that date. This coverage continues only until the employee returns to wo

Fair Credit Reporting Act

A federal law that established procedures that consumer-reporting agencies must follow in order to ensure that records are confidential, accurate, relevant, and properly used.

Fiduciary

An agent/broker who handles insurer's funds in a trust capacity.

Flexible Spending Account (FSA)

A salary reduction cafeteria plan that uses employee. Funds to provide various types of health care benefits

Foreign Insurer

An insurance company that is incorporated in another state

Fraternal Benefit Societies

Life or health insurance companies formed to provide insurance for members of an. Affiliated lodge, religious organization, or fraternal organization with a representative form of government.

Fraud

The. Intentional misrepresentation or deceit with the intent to induce a person to part with something of value.

Free Look

A period of time, usual required by law, during which a policy owner may inspect a newly issued individual life or health insurance policy for a stated number of days and surrender it in exchange for a full refund or premium if not satisfied for any reaso

Gatekeeper Model

A model of HMO and PPO organizations that uses the insureds primary care physician (the gatekeeper) as the initial contact for the patient for medical care and for referrals

Grace Period

Period of time after the premium due date in which premiums may still be paid, and the policy and. It's riders remain in force.

Group Disability Insurance

A type of insurance that covers a group of individuals against loss of pay due to accident or sickness

Group Health Insurance

Health coverage provided to members of a group

Hazard

A circumstance that increase the likelihood of a loss

Hazard, Moral

The effect of a person's reputation, character, living habits, etc on his/her insurability.

Hazard, Morale

The effect a person's indifference concerning loss has on the risk to be insured.

Hazard, Physical

A type of hazard that arises. From the physical characteristics of an individual, such as a physical disability due to either current circumstance or a condition present at birth

Health Insurance

Protection against loss due to sickness or bodily injury

Health Maintenance Organization (HMO)

A prepaid medical service plan in which specified medical service providers contract with the HMO to provide services. The focus of the HMO is preventive medicine.

Health Reimbursement Accounts (HRAs)

Plans that allow employers to set aside finds for reimbursing employees for qualified medical expenses.

Health Savings Accounts (HSAs)

Plans designed to help individuals save for qualified health expenses

Home Health Agency

An entity certified by the insured's health plan that provides health care services under contract.

Home Health Care

Type of care I which part-time nursing or home health aide services, speech therapy, physical or occupational therapy services are given in the home of the insured

Home Health Services

A covered expense under Part A of Medicare in which a licensed home health agency provides home health care to an insured.

Hospice

A facility for the terminally ill that provides supportive care such as pain relief and symptom management to the patient and his/her family. Hospice care is covered under Part A of Medicare.

Hospital Confinement Rider

An optional disability income rider that waives the elimination period when an insured is hospitalized as an inpatient.

Implied Authority

Authority that is not expressed or written into the contract, but which the agent is assumed to have in order to transact the business of insurance for the principal

Income Replacement Contracts

Policies which replace a certain percentage of the injures pure loss of income due to a covered accident or sickness

Indemnify

To restore the insured to the same condition as prior to loss with no intent of loss of gain

Insolvent Organization

A member organization which is unable to pay its contractual obligations and is placed under a final order of liquidation or rehabilitation by a court of competent jurisdiction

Insurability

The acceptability of an applicant who meets an insurance company's underwriting requirements for insurance

Insurance

A contract whereby one party (insurer) agrees to indemnify or guarantee another party (insured) against a loss by a specified future contingency or peril I return for payment of a premium

Insured

The person or organization that is protected by insurance; the party to be indemnified

Insurer

An entity that indemnifies against losses, provides benefits, or renders services (also known as "company" or "insurance company").

Insuring Clause

A general statement that identifies the basic agreement between the insurance company and the insured, usually located on the first page of the policy

Integrated LTC Rider

A rider that is added to a life insurance policy to pay long term care benefits. The amount of benefits available for LTC depends upon the life insurance benefits available; however, the benefits paid toward LTC will reduce the life insurance policy's ben

Intentional Injury

An act that is intended to cause injury. Self-inflicted injuries are not covered under ancient insurance; intentional injuries inflicted on the insured by another are covered.

Intermediaries

Organizations that process inpatient and outpatient claims on individuals by hospitals, skilled nursing facilities, home health agencies, hospices, and certain other providers of health services.

Intermediate Care

A level of care that is one step down from skilled nursing care; provided under the supervision of physicians or registered nurses

Investigative Consumer Report

A report similar to consumer report, but one that also provides information on the consumers character, reputation, and habits

Lapse

termination of a policy because the premium has not been paid by the end of the grace period

Law of Large Numbers

A principal sating that the larger the number of similar exposure units considered, the more closely the losses reported will equal the underlying probability of loss

Legal Reserve

the accounting measurement of an insurer's untrue obligations to pay claims to policy owners.

Limited Policies

Heath insurance policies that cover only specific accidents or diseases

Limiting Charge

the maximum amount a physician may charge a Medicare beneficiary fora covered service if the physician does not accept assignment of the Medicare approved amount

Lloyd's Associations

Organizations that provide support facilities for underwriters or groups of individuals that accept insurance risk

Long-Term Care (LTC)

Health and social services provided under the supervision of physicians and medical health professionals for persons with chronic diseases or disabilities. Care is usually provided in a long-term care facility which is a state licensed facility that provi

Long-Term Disability Insurance

A type of individual or group insurance that provides coverage for illness until the insured reaches age 65 and for life in the case of an accident.

Loss

The reduction,decrease, or disappearance of value of the person or property insured in a policy, by a peril insured against.

Loss of Income Insurance

Insurance that pays benefits for inability to work because of disability resulting from an accidental bodily injury or sickness

Major Medical Insurance

A type of health insurance that usually carries a large deductible and pays. Covered expenses up to a high limit whether the insured is in or out of the hospital.

Medicaid

A medical benefits program jointly administered by the. Individuals states and the federal government

Medical Express Insurance

A type of insurance that pays benefits for medical, surgical, and hospital costs

Medical Information Bureau (MIB)

An information database that stores the health histories of individuals who have applied for insurance in the past. Most insurance companies subscribe to this database for underwriting purposes.

Medical Savings Account

An employer-funded account linked to a high deductible medical insurance plan.

Medicare

The United States federal government plan for paying certain hospital and medical expenses for persons who qualify.

Medicare Supplement Insurance

A type of individual or group insurance that fills the gaps in the protection provided by Medicare, but that cannot duplicate any Medicare benefits.

Medigap

Medicare supplement plans issued by private insurance companies that are designed to fill some of the gaps in Medicare

Misrepresentation

A false statement or lie that can render the contract void

Morbidity Rate

The ratio of the incidence of sickness to the number of well people in a given group over a given period of time

Morbidity Table

A table showing the incidence of sickness at specified ages.

Multiple-Employer Trust (MET)

A group of small employers who do not qualify for group insurance individually, formed to establish a group health plan or self funded plan

Multiple Employee Welfare Association (MEWA)

Any entity of at least two employers, other than a duly admitted insurer, that establishes an employee benefit plan for the purpose of offering or providing accident and sickness or death benefits to the employees.

Mutual Companies

Insurance organizations that have no capital stock, but are owned by the policy holders.

Non-authorized / Non-admitted

An insurance company that has not applied for, or has applied and been denied a Certificate of Authority and may not transact insurance in a particular state

Noncancellable

An insurance contract that the insured has a right to continue in force by payment of premiums that remain the same for a substantial period of time

Nonmedical

A life or health insurance policy that is underwritten based on the insureds statement of health rather than a medical examination

Nonrenewal

A termination of a policy by an insurer on the anniversary of renewal date.

Nonresident Agent

An agent licensed in a state in which he or she is not a resident

Notice of Claim

A provision that spells out an insureds duty to provide the insurer with reasonable notice in the event of a loss.

Omnibus Budget Reconciliation Act

A federal law which extends the minimum COBRA continuation of group health care coverage from 18-29 months for qualified beneficiaries who are disabled at the time of qualifications

Oral Surgery

Operative treatment of the mouth such as extractions of teeth and related surgical treatment

Orthodontics

A special field in dentistry which involves treatment of natural teeth to prevent and/or correct dental anomalies with braces or appliances.

Out-of-Pocket Costs

Amounts an insured must pay for coinsurance and deductibles before the insurer will pay its portion.

Over Insurance

An excessive amount of insurance that would result in over payment to the insured in the event of a loss

Parol

Legal term that distinguishes oral statements from written statements

Parol Evidence Roll

A rule that states a contract may not be altered without written consent of both parties; in other words, the contract may not be altered by a verbal agreement

Partial Disability

Ability to perform some, but not all, of the duties of the insureds occupation as a result of injury or sickness

Payment of Claims

A provision that specifies to who claims payments are to be made

Peril

The cause of a possible loss

Periodontics

A specialty of dentistry that involves treatment of the surrounding and supporting tissue of the teeth such as treatment for gum disease.

Permanent Disability

Disability from which the insured does not recover.

Persistency

The tendency or likelihood of insurance policies not lapsing or being replaced with insurance from another insurer

Personal Contract

An agreement between an insurance company and an individual that states that the insurance policies cover the individuals insurable interests

Physical Exam and Autopsy

A provision that allows an insurer, at its own expense, to have an insured physically examined when a claim is pending or to have an autopsy performed where not prohibited by law.

Policy Holder

The person who has possession of the policy, usually the insured.

Policy Owner

The person who is entitled to exercise the rights and privileges in the policy; may or may not be the insured.

Preferred Provider Organization (PPO)

An organization of medical professionals and hospitals who provide services to an insurance company's clients for a set fee

Preferred Risk

An insurance classification for applicants who have a lower expectation of incurring loss, and who, therefore, are covered at a reduced rate.

Premium

A periodic payment to the insurance company to keep the policy in force.

Presumptive Disability

A provision that is found in most disability income policies which specifies the conditions that will automatically qualify the insured for full disability benefits.

Primary Disability

A basic, fundamental insurance policy which pays first with respect to other outstanding policies

Primary Policy

A basic, fundamental insurance policy which pays first with respect to other outstanding policies.

Principal Amount

The full face value of a policy

Private Insurance

Insurance furnished by nongovernmental insuring organizations

Pro Rata Cancellation

Termination of an insurance policy, with an adjustment of the premium charge in proportion to the exact coverage that has been in force

Probationary Period

The period of time between the effective date of a health insurance policy and the date coverage for all or certain conditions begin

Producer

Insurance agent or broker

Proof of Loss

A claim form that a claimant must submit after a loss occurs

Prosthodontics

A special area of dentistry that involves the replacement of missing teeth with artificial devices like bridgework or dentures

Provider

Any group or individual who provides health care services

Pure Risk

The uncertainty or chance of a loss occurring in a situation that can only result in a loss or no charge

Rate Service Organization

An organizations that is formed by, or on behalf of, a group of insurers to develop rates for those insurers, and to file the rates with the insurance department on behalf of its members. They may also act as a collection point of actuarial data

Rebating

Any inducement offered in the sale of insurance products that is not specified in the policy.

Reciprocal Exchange

An unincorporated group of individuals who mutually insure one another, each separately assuming a share of each risk .

Reciprocity

A situation in which two parties provide the same help or advantages to each other (for example, Producer A living in State A can transact business as a nonresident in State B if State Bs resident producer can transact business in State A)

Recurrent Disability

A policy provision that specifies the period of time during which the recurrence of an injury or illness will be considered a continuation of a prior period of disability.

Reduction

Lessennig the possibility or severity of a loss

Reinsurance

A form of insurance whereby one insurance company (the re-insurer) in consideration of a premium paid to is, agrees to indemnify another insurance company (the ceding company) for part or all of its liabilities from insurance policies it has issued

Renewability Clause

A clause that defines the insurance company's and the insureds right to cancel or renew coverage

Representations

Statements made by the applicant on the insurance application that are believed to be true, but are not guaranteed to be true.

Rescission

The termination of an insurance contract due either to material misrepresentation by the insured or by fraud, misrepresentation, or duress on the part of the agent/insurer

Reserve

An amount representing actual or potential liabilities kept by an insurer in a separate account to cover debts to policy holders

Residual Disability

Type of disability income policy that provides benefits for loss of income when a person returns to work after a total disability, but is still not able to perform at the same level as before becoming disabled.

Respite Care

A type of temporary health or medical care provided either by paid workers who come to the home or by a nursing facility where a patient stays to give a caregiver a short rest.

Restorative Care

An area of dentistry that involves treatments that restore functional use to natural teeth such as fillings or crowns.

Rider

Any supplemental agreement attached to and made a part of the policy indicating the policy expansion by additional coverage, or a waiver of a coverage or condition

Risk

Uncertainty or chance of a loss occurring in a situation that can only result in a loss or no change

Risk Retention Group

A liability insurance company owned by its members, which are exposed to similar liability risks by virtue of being in the same business or industry

Speculative Risk

The uncertainty or chance of a loss occurring in a situation that involves the opportunity for either loss or gain

Service Plans

Insurance plans where the health care services rendered are the benefits instead of monetary benefits

Short-Rate Cancellation

Canceling the policy with a less than proportionate return of premium

Short-term Disability Insurance

A group or individual policy that covers disabilities of 13 to 26 weeks and in some cases for a period of up to 2 years.

Sickness

A physical illness, disease, or pregnancy, but not a mental illness

Skilled Nursing Care

Daily nursing care or skilled care, such as administration of medication, diagnosis, or minor surgery that is performed by or under the supervision of a skilled professional.

Standard Provisions

Requirements approved by state law that must appear in all insurance policies

Standard Risk

An applicant or insured who is considered to have an average probability of a loss based on health, vocation, and lifestyle

Stock Companies

Companies owned by the stockholders whose investments provide the capital necessary to establish and operate the insurance company

Subrogation

The legal process by which an insurance company seeks recovery of the amount paid to the insured from a third party who may have caused the loss

Substandard Risk

An applicant or insured who has a higher than normal probability of loss, and who may be subject to an increased premium.

Superintendent (Commissioner, Director)

the head of the state department of insurance.

Terminally Ill

In most states, this is defined as a patient who is expected to tie within 6 months of a specific illness or sickness

Total Disability

A condition which does not allow a person to perform the duties of any occupation for payment as a result of injury or sickness

Twisting

A form of misrepresentation in which an agent persuades an insured/owner to cancel, lapse, or switch policies, even when its to the insureds disadvantage.

Underwriter

A person who evaluates and classifies risks to accept or reject them on behalf of the insurer

Underwriting

The process of reviewing, accepting, or rejecting applications for insurance

Unearned Premium

The portion of premium for which policy protection has not yet been given

Unilateral Contract

A contact that legally binds only one party to contractual obligations after the premium is paid

Utmost Good Faith

The fair and equal bargaining by both parties in forming the contract, where the applicant must make full disclosure of risk to the company, and the insurance company must be fair in underwriting the risk

Waiting Period

Time between the beginning of a disability and the start of disability insurance benefits

Waiver

The voluntary abandonment of a known or legal right or advantage

Warranty

A material stipulation in the policy that if breached may void coverage

Workers Compensation

Benefits required by state law to be paid to an employee by an employer in the case of injury, disability, or death as the result of an on-the-job hazard.

Agency Contract

a contact that is held between an insurer and an agent/producer, containing the expressed authority given to the agent/producer, and the duties and responsibilities to the principal.