Priorities of the negotiator
Preserve life of law enforcement, bystanders, hostage, and hostage taker, arrest or Baker Act of hostage taker, proper control of procedures - communication - documentation, preservation of property.
Seven types of negotiating incidents
Criminal, psychological, suicidal, domestic, terrorist, cults, corrections facility.
Transference
Hostage taker attributes traits to the negotiator. Develops a connection with the negotiator.
Counter Transference
The negotiator or hostage assign attributes to the hostage taker. Develops a connection with the hostage taker.
Stockholm Syndrome
Occurs under counter transference. Positive feelings can form between hostage and hostage taker. Have negative feelings towards police.
Triggers
Avoid. Topics or statements that anger or irritate.
Hooks
Topics that improved relationship and communication between negotiator and hostage taker.
Traps
Avoid. Negotiator responses that are incorrect, insensitive, inadequate, or show the negotiator was not listening.
Flag Words
Avoid. Words that can incite anxiety or power like, "hostage, gun, jail, Baker Act, murder, kill, or surrender.
Negotiation Situation
Incident Command - inner/outer perimeter, command post, resource team, media staging area, negotiation point (NOC), surrender plan (ritual plan or delivery plan).
Hostage Situation
A person held by threat or force in order to influence the decision of another.
Barricaded Subject
Uses natural, manmade, or obstacle to block an attack. May or may not have a hostage.
Suicidal Person
Attempt to take their own life, act in a self destructing manner. Likely to cause death or suicide by cop.
Methods of contact
Face to face, telephone, wireless device, loud speaker, written note, third party.
Avoid contact
Face to face (safety reasons), third party intermediary (unless you use pre recorded messages)
Psychotic
Irrationality and delusions.
Antisocial
Conduct disorders, lack of discipline, lack of remorse.
Depression
Slow reactions, slow verbal responses, flat affect, non reactive.
Borderline
Risk taking, attention seeking, drastic behaviors.
Extremist
holds an ideology or belief system close.
Behavior Types
Psychotic, anti social, depressed, borderline, or extremist.
Male privilege
Entitlement or cultural belief of having specific rights over his family.
Resource Team
Provides support and advice to the negotiator. Co workers, therapist, clergy, physician, and even translator.
Incident Commander
Evaluate information, seal off area, establish inner and outer perimeter, evacuate civilians, coordinate with all personnel, establish area for media and other logistics, determine a route for emergency vehicles, oversee crowd control, determine the need
Go Bag
Gas mask, insect repellent, sun screen, hat, towel, raid jacket, rain gear, markers-pens-wipe off board, spare water and food bars, portable chair. A negotiator may be on scene for many hours.
Negotiating Objectives
Locate, Isolate, Evacuate, and Negotiate.