9-1-1 Terminology

base rate

a rate or rates billed by a service supplier, as stated in the service supplier's recurring charges for local exchange access lines or their equivalent, exclusive of all taxes, fees, license costs, or similar charges

dispatch method

a method of responding to a telephone request for emergency service by which a public safety answering point decides on the proper action to be taken and dispatches, when necessary, the appropriate emergency service unit

local exchange access lines

all types of lines or trunks that connect a service user to the service supplier's local telephone exchange office

9-1-1

service - a telecommunications service through which the user of a public telephone system has the ability to reach a public safety answering point by dialing the digits 9-1-1. A system of processing emergency 9-1-1 calls

participating jurisdiction

a public agency that by vote consents to receive 9-1-1 service from an emergency communication district

principal service supplier

the entity that provides the most central office lines to an emergency communication district

private safety entity

a private entity that provides emergency fire-fighting, ambulance, or medical services

public agency

a municipality or county in this state that provides or has authority to provide fire-fighting, law enforcement, ambulance, medical, or other emergency services

public safety agency

the division of a public agency that provides fire-fighting, law enforcement, ambulance, medical, or other emergency services

relay method

the method of responding to a telephone request for emergency service by which a public safety answering point notes pertinent information and relays that information to the appropriate public safety agency or other provider of emergency services for appr

selective routing

the feature provided with computerized 9-1-1 service by which 9-1-1 calls are automatically routed to the answering point serving the place from which the call originates

service supplier

an entity providing local exchange access lines to a service user in an emergency communication district

service user

a person that is provided local exchange access lines, or their equivalent, in an emergency communication district

transfer method

the method of responding to a telephone request for emergency service by which a public safety answering point transfers the call directly to the appropriate public safety agency or other provider of emergency services for appropriate action

data base

the information stored in a management system that is a system of manual procedures and computer programs used to create, store, and update the data required for the selective routing and automatic location identification features in the provision of comp

business service user

a user of business service that provides telecommunications service, including 9-1-1 service, to end users through a publicly or privately owned telephone switch, adopted by the Public Utility Commission of Texas or under the applicable tariffs on the pri