CH 14

Social Psychology

is the study of how people's thoughts, feelings, and actions are affected by others.

Attitudes

Evaluations of a particular person, behavior, belief, or concept Factors:
Message source
Characteristics of the message
Characteristics of the target

Message source

The characteristics of a person who delivers a persuasive message, known as the attitude communicator

Characteristic of the message

What the message is like
-One-sided argument
-Two-sided argument
-Fear-producing message

Characteristics of the target

-Central-route processing
-Peripheral-route processing

Central-route processing

Occurs when the recipient thoughtfully considers the issues and arguments involved in persuasion

Peripheral-route processing

Occurs when people are persuaded on the basis of factors unrelated to the nature or quality of the content of a persuasive message

Cognitive dissonance

occurs when a person holds two attitudes or thoughts (referred to as cognitions) that contradict each other

Social cognition

Processes that underlie our understanding of the social world

Schemas

Sets of cognitions about people and social experiences

Impression formation

The process by which an individual organizes information about another person to form an overall impression of that person

Central traits

Traits utilized to form an overall impression of others.

Attribution theory

seeks to explain how we decide, on the basis of samples of an individual's behavior, what the specific causes of that person's behavior are

Situational causes

A cause of behavior that is brought about by something in the environment

Dispositional causes

A cause of behavior that is prompted by the person's disposition (his or her internal traits or personality characteristics)

Self-serving bias

Tendency to attribute success to personal factors and attribute failure to factors outside oneself

Fundamental attribution error

Tendency to over-attribute others' behavior to dispositional causes, and the corresponding failure to recognize the importance of situational causes

Halo effect

Phenomenon in which an initial understanding that a person has positive traits is used to infer other uniformly positive characteristics.

Assumed-similarity bias

The tendency to think of people as being similar to oneself, even when meeting them for the first time

Social Influence

is the process by which the actions of an individual or group affect the behavior of others

Groups

Consist of two or more people who:
-Interact with one another
-Perceive themselves as part of a group
-Are interdependent

Conformity

is a change in behavior or attitudes brought about by a desire to follow the beliefs or standards of other people

Groupthink

is a type of thinking in which group members share such a strong motivation to achieve consensus that they lose the ability to critically evaluate alternative points of view.
-NASA

Conformity to Social Roles

Behaviors that are associated with people in a given position
Philip Zimbardo's Prison Study (1973)
Abu Ghraib

Foot-in-the-door technique

Small request followed by a larger request

Door-in-the-face technique

Large request followed by a smaller request

That's-not-all technique

Offered a deal at an inflated price

Not-so-free sample

Norm of reciprocity

Obedience

is a change in behavior due to the commands of others

Stereotypes

Generalized beliefs and expectations about social groups and their members

Prejudice

The negative (or positive) evaluations of groups and their members

Discrimination

Negative behavior toward members of a particular group

Passionate (or romantic) love

Represents a state of intense absorption in someone that includes intense physiological arousal, psychological interest, and caring for the needs of another

Companionate love

Strong affection that we have for those with whom our lives are deeply involved

Aggression

Intentional injury or harm to another person

Instinct approaches

Catharsis
-Process of discharging built up aggressive energy

Frustration-aggression approaches

Frustration
-The thwarting or blocking of some ongoing, goal-directed behavior Instinct approaches

Observational learning approaches

Effects of modeling Instinct approaches

Prosocial behavior

Helping behavior

Altruism

Helping behavior that is beneficial to others but clearly requires self-sacrifice.

Diffusion of responsibility

Tendency for people to feel that responsibility for acting is shared, or diffused, among those present.