Premises
All of the property including and around the restaurant.
Liability
The legal responsibility that a person has to another that is enforceable by law.
Reasonable care
A legal concept identifying the amount of care a reasonably prudent person would exercise in a specific situation
Occupational Safety and Health Administration (OSHA)
The federal agency that creates and enforces safety-related standards and regulations in a workplace.
Accident
An unexpected happening that may result in injury, loss, or damage.
Near miss
An event in which property damage or injury is narrowly avoided.
Accident investigation
The act of an operation following up on reported injuries or illnesses involving both guests and employees.
Safety program guidelines
The parameters of a workplace safety program, based on existing safety practices and the insurance carrier's requirements
General safety audit
A safety inspection of facilities, equipment, employee practices, and management practices. The purpose of a general safety audit is to judge the level of safety in the operation.
Facilities
Buildings, equipment, or services that are provided for a particular purpose
Equipment
Tools needed for an undertaking or to perform a service
Employee practices
How employees do their jobs
Management practices
Methods and techniques managers use to perform their jobs
Emergency plan
A plan designed to protect workers, guests, and property in the case of an emergency or disaster.
Harassment
Unwanted remarks or actions that cause a person emotional or physical harm
Complainant
The person with a complaint, usually in regards to harassment.