it is much more important for employees to practice ethical behavior than it is for managers to practice it
false
the most effective leaders treat everyone alike
false
influence enables a person to affect the actions of others
true
work groups are an ineffective way for employees to gain experience with management activities
false
in a strategic management, managers a less directive and involve employees in decision making
true
management is the ability to motivate individuals and groups to accomplish goals
false
every manager gives the same amount of time and attention to each of the management functions
false
supervisors often have non-management duties in addition to their management work
true
almost everyone has the same beliefs about what constitutes ethical behavior
false
planning involves the effort to direct and lead people o accomplish the planned work of the organization
false
which one of the management functions involves analyzing information, setting goal, and making decisions about what needs to be done?
organizing
the staffing management function
includes all of the activities involved in obtaining and compensating employees
just one person is MOST likely responsible for all of the management functions in a
a new small business
executives spend most of their time on
planning and controlling activities
the first level of management in a business are
supervisors
sally has worked at TrueComCorporation for eight years. Part of her duties involve hiring and training new employees, but she is not a manager. Which of the following is the most likely reason why she is not considered part of management?
Sally is not responsible for the of other employees and does not have authority over those employees
in which of the following situations should a manager use tactical management
when working with part time or temporary employees
the combined use of tactical and strategic management is know as
mixed management
all leaders need to be dependable, which means that they
follow through on commitments
managers typically spend much of their time dealing with
customers, people form other organizations and other rangers in their own organizations (all of the above)
John, a customer service manager, has sent a memo to Brianne, one of his employees This is an example of
vertical communication
a group of employees meet every day at lunch to chat about whats going on in the office this is an example of
unauthorized communication
the members of Kimberly's work unit support her because they like her and believe she has the best interest of her employees in mind. This is an example of
identity influence
Ethical behavior consists of
the actions of individuals and groups and the results of actions
mission statement
describe the reason businesses exists and what they want to accomplish
the __ management function involves identifying and arranging the work and resources needed to achieve the goals that have been set
organizing
the important principle that guide decisions and actions in a complain are called __values
core
influence is the ability to get others to accomplish tasks because group members recognize that the leader has special knowledge in the area
executives
management __ is the way a manager treats and involves employees
style
the management function that determines to what extent the business is accomplishing the goals is set out to reach in the planning stage is
controlling
the ability to motivate individuals and groups to accomplish important goals is called
leadership
means having the ambition and motivation to get work done without being asked
initiative
supervisors who use __ management are more directive and controlling
tactical
are the principles of conduct governing an individual or group
ethics
top management (executives)
planning and controlling
mid managers
organizing, staffing, and implementing
ethical business practices
activities that insure that the highest standards of conduct are being observed in a company
a group of employees meet every day at lunch to chat about whats going on in the office this is an example of
...