Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, "Frank missed that deadline because he is lazy; I really need to crack down on him more." This is an example of what kind of attribution?
Internal attribution
Jason has been unemployed for three months. When his wife asked him why he was not looking for a job, Jason responded, "If I am lucky, I will get my old job back." Jason would be considered as having a(n):
external locus of control.
Studies have found that the characteristic most common to top executives is
an optimistic attitude
_____refers to loyalty to the heavy involvement in the organization.
Organizational commitment
In what stage of the perception process are individuals likely to put things into patterns?
Organizing
Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?
Agreeableness
Which of the following is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual?
Stereotyping
Traits of _____seem to be particularly important in today's collaborative organizations.
agreeableness
The first step in the perception process is _
observation
Which of the following refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented?
Conscientiousness
Managing emotion is a basic component of emotional intelligence. Which of the following best describes managing emotions?
It is the ability to balance one's moods so that worry, anxiety, fear, or anger do not cloud thinking.
Which of the following describes the last step in the perception process?
Organizing the selected data into patterns
All of the following are things bad bosses do to create stress for their subordinates EXCEPT:
Tell people exactly what is expected of them.
Canyon River, Inc. is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of these factors are they emphasizing in their search?
Openness to experience
Which of the following is a way for managers to promote organizational committment?
Being honest
The general assurance in one's own ideas, judgment, and capabilities is referred to as:
self-confidence.
When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening.
Emotion contagion
Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on thi
Type A
An interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations is called:
organizational behavior.
_____is the process by which individuals screen and select the various objects and stimuli that vie for their attention
Perceptual selectivity
An employee with a high degree of _____ is more likely to want to stay with their current company.
organizational committment
When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening
Emotion contagion
____is the process by which individuals screen and select the various objects and stimuli that vie for their attention.
Perceptual selectivity
If Ben is tense, nervous, depressed and insecure, he would tend to be rated as low on which of these factors?
Emotional stability
Josh evaluates Kandi's performance and gives her an "outstanding" based on his knowledge that she came to work everyday earlier than anyone else and therefore she is extremely hardworking. Josh is making which of these errors in perceptual judgment?
The halo effect
Research shows that _____are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded.
high Machs
Stress can be caused by:
a. task demands.
b. role demands.
c. interpersonal demands.
d. physical demands.
e. all of these.
all of these
Bernice is a talkative, assertive, and sociable individual who is very comfortable with interpersonal relationships. Which of the following is applicable to Bernice?
Extroversion
Which of the following is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual?
Stereotyping
Which of the following is defined as the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain?
Machiavellianism
Which of the following terms is the belief that power and status differences should exist within the organization?
Authoritarianism
Type A behavior pattern is characterized by all of these EXCEPT:
a. aggressiveness.
b. relaxed lifestyle.
c. devotion to work.
d. impatience.
e. extreme competitiveness.
relaxed lifestyle.
____type people, according to Jung, would rather work with known facts and hard data and prefer routine and order in gathering information.
Sensation
Which of the following is a way for managers to promote organizational committment?
a. Punishing poor performance
b. Creating more rules
c. Being honest
d. Making work difficult
e. Giving more rewards
Being honest
Maliah bases her judgments on impersonal analysis. To resolve problems at work, she uses reason and logic rather than personal values or emotional aspects of the situation. In gathering information, Maliah prefers routine and order. Based on this informat
Sensation-Thinking
Which of the following refers to the tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces?
Locus of control
Which of these styles would likely be appropriate for a counseling job?
Sensation-feeling
The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of:
self-serving bias.
People generally experience _____ when their work matches their needs and interests, when working conditions and rewards (such as pay) are satisfactory, and when the employees like their co-workers.
job satisfaction
Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?
High Mach
Which of the following refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented?
Conscientiousness
Traits of _____seem to be particularly important in today's collaborative organization
agreeableness
Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on thi
Type A
_____type people, according to Jung, would rather work with known facts and hard data and prefer routine and order in gathering information.
Sensation
Which of the following is defined as the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain
b.
Machiavellianism
An overall impression of a person or situation based on one attribute, either favorable or unfavorable, is an example of:
the halo effect.
All of the following are tactics for promoting stronger organizational commitment EXCEPT:
a.
being honest and trustworthy in business dealings..
b.
naintaining a secretive culture
c.
offering employees rewards that they value.
d.
giving employees a say in
.
naintaining a secretive culture
The first step in the perception process is __
observation
When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, _____is happening
Emotion contagion
The general assurance in one's own ideas, judgment, and capabilities is referred to as:
self-confidence
Incorrect
Jason has been unemployed for three months. When his wife asked him why he was not looking for a job, Jason responded, "If I am lucky, I will get my old job back." Jason would be considered as having a(n):
a.
sensation and intuition type persona
...