Intro To Business Chapter 10,11,12

___________ was the father of scientific management?

Frederick Taylor

One of the elements essential to Frederick Taylor's approach to improving worker productivity was _________

rules of work

Frank and Lillian Gilbreth developed the principle of _______, which said that every job could be broken down into a series of elementary motions.

motion economy

A basic idea of ________ was to conduct time-motion studies to find the best way to perform each task, then teach people to use these methods.

Scientific management

Frank and Lillian Gilbreth thought that every job could be broken down into series of elementary motion that they called _________

therbligs

Weldon Taskman has just successfully negotiated a new long-term sales agreement with a major client. The personal satisfaction Weldon has about his efforts is his ________ reward.

intrinsic

Maureen's supervisor was so impressed by her work he that he named her the employee of the month. This praise from her supervisor is an example of an _____ reward

extrinsic

The ultimate resource of a firm is its ________

employees

___________ workers have a higher skill level than their current job requires.

Underemployment

In coming years, high technology growth areas such as computers, biotechnology, and robots are likely to experience a _________

Shortage of skilled labor

Which of the following statements best describes the current view of the role of human resources management within a firm?

Human resources management functions have become so important that in the many firms all managers now perform them

According to principles of scientific management, the best way to improve productivity is to_______

use time-motion studies to find the best method of doing each job, then teach those methods to employees

According to business observers, which of the following is a reason for labor's decline?

Labor's success in seeing issues it championed become law