Management Chapters 7-9 Terms

Organizational Structure

organizational design

job design

job simplification

job enlargement

increasing the number of different tasks in a given job by changing the division of labor

job enrichment

skill variety

task identity

task significance

autonomy

feedback

functional structure

divisional structure

product structure

geographic structure

market structure

matrix structure

cross-functional team

a group of managers brought together from different departments to perform organizational tasks

authority

span of control

decentralizing authority

task force

strategic alliance

a formal agreement that commits two or more companies to exchange or share their resources in order to produce and market a product

network structure

boundaryless organization

knowledge management system

control systems

formal target-setting, monitoring, evaluation, and feedback systems that provide managers with information about whether the organization's strategy and structure are working efficiently and effectively

feedforward control

concurrent control

feedback control

return on investment

most commonly used financial performance measure because it allows managers of one organization to compare performance with that of other organizations

operating margin

liquidity ratios

current ratio

quick ratio

leverage ratios

activity ratios

inventory turnover

days sales outstanding

operating budget

management by objectives

bureaucratic control

the shared set of beliefs, expectations, values, norms, and work routines that influences how members of an organization relate to one another and work together to achieve organizational goals

A fast, revolutionary approach to change in which top managers identify what needs to be changed and then move quickly to implement the changes throughout the organization.

A gradual or evolutionary approach to change in which managers at all levels work together to develop a detailed plan for change.

benchmarking

entrepreneur

intrapreneur

entrepreneurship

the mobilization of resources to take advantage of an opportunity to provide customers with new or improved goods and services

motivation

outcome

input

expectancy theory

expectancy

instrumentality

valence

need

need for achievement

need for affiliation

need for power

equity theory

equity

goal-setting theory

learning

operant conditioning theory

positive reinforcement

negative reinforcement

extinction

punishment

social learning theory

self-efficacy