Team
a small number of people with complementary skills, who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable.
Work Teams
Teams that make or do things like manufacture, assemble, sell or provide service.
Project and Development Teams
Teams that work on long term projects but disband once the work is completed.
Parallel Teams
Teams that work separately from the normal work structure, and exist temporarily.
Management Teams
Teams that coordinate and give direction to subunits under their jurisdiction and integrate work among subunits.
Transitional Teams
Work groups composed of multinational members whose activities span multiple countries.
Virtual Teams
Teams that are physically dispersed and communicate electronically more than face- to - face.
Self-Managed Teams
Autonomous work groups in which workers are trained or do all or most of the jobs in a unit, have no immediate supervisor, and make decision previously made by frontline supervisors.
Traditional Work Groups
Groups that have no managerial responsibilities.
Quality Circles
Voluntary groups of people drawn from various production teams who make suggestion about quality.
Semiautonomous work groups
that make decisions about managing and carting out major production activities but get outside support for quality control and maintenance.
Autonomous Work Groups that control decisions about and execution of complete range of tasks.
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Self-Designing Teams
teams with the responsibly of autonomous work groups plus control over hiring firing and deciding what tasks members perform.
Forming
Group members attempt to lay the ground rules for what types of behaviors are acceptable.
Storming
Hostilities' and conflict arise, and people jockey for positions of power and status.
Norming
groups members agree on their shared goals and norms and closer relationships develop.
Performing
the groups channels its energies into performing its tasks.
Social Loafing
working less hard and being less productive when in a group.
Social Facilitation Effect
Working harder when in a group than when working alone.
Norms
shared beliefs about how people should think and behave.
Task Specialist
an individual who has more advanced job related skills and abilities than other group member posses.
Team Maintenance Specialists
Individual who develops and maintains team harmony.
Cohesiveness
The degree to which a group is attractive to its members, members are motivated to remain in the group,, and members influence one another.
Gatekeeper
a team member who keeps abreast of current developments and provides the team with relevant information.
Informing
a team strategy that entails making decisions with team and the informing outsiders of its intentions.
Parading
a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility.
Subordinate Goals
higher level goals taking priority over specific individual or group goals.
Mediator
a third party who intervenes to help others manage their conflict.
Avoidance
A reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement.
Accommodation
style of dealing with conflict involving cooperation on behalf of the other party bu not being assertive about ones own interests
Compromising
a style of dealing with conflict involving moderate attention to both parties concerns.
Competing
a style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other persons goals.
Collaboration
A style of dealing with conflict emphasizing both cooperation and assertiveness to maximize both parties satisfaction.