Down Payment
a portion of the total cost of an item that must be paid at the time of purchase
Cooperative
a non profit organization owned and operated by its members for the purpose of saving money on the purchase of goods and services
Impulse Buying
purchasing items on the spur of the moment
Open Dating
a labeling method that indicates the freshness or shelf life of a perishable product
Unit Pricing
the use of a standard unit of measurement to compare the prices of packages that are different sizes
Rebate
a partial refund of the price of a product
Warranty
a written guarantee from the manufacturer states the conditions that the product can be returned replaced or repaired
Service Contract
a purchase agreement by the manufacturer to cover the cost of repairing the item
Fraud
dishonest business practices that is meant to deceive trick or gain an unfair advantage
Mediation
an attempt by a neutral third party to resolve a conflict between a customer and a business
Arbitration
a conflict between a customer and a business where by it is resolved by an impartial third party whose decision is legally binding
Small Claims Court
a court that deals with legal disputes that involves amounts below a certain limit
Class Action Suit
a legal action on behalf of all of the people who have suffered the same injustice
Legal aid Society
a network of community law offices that provide free or low cost legal assistance