Quality Management and Nursing Practice

Types of Standards: Structure

define the conditions and rules under which care is delivered.

Types of Standards: Process

Define how the service is to be carried out and what is to be done.

Types of Standards: Outcome

Define the desired results and undesired results.

Outcomes defined

The state of an individual attributable to the healthcare provided: change in health status; changes in knowledge; changes in behavior.

Performance Inprovement Conceptual Models: PDCA model

Plan - State objective or question, hypothesize. DO - Carry out the test, document problems or unexpected observations. Check/Study - Complete analysis, compare to predictions. Act - Recommendations, next step.