Types of Standards: Structure
define the conditions and rules under which care is delivered.
Types of Standards: Process
Define how the service is to be carried out and what is to be done.
Types of Standards: Outcome
Define the desired results and undesired results.
Outcomes defined
The state of an individual attributable to the healthcare provided: change in health status; changes in knowledge; changes in behavior.
Performance Inprovement Conceptual Models: PDCA model
Plan - State objective or question, hypothesize. DO - Carry out the test, document problems or unexpected observations. Check/Study - Complete analysis, compare to predictions. Act - Recommendations, next step.