The formula for the rational approach to change is
C = D � M � P > R.
In the context of Beer's model of a rational approach to organizational change, which of the following will most likely result in increasing the amount of change (C)?
Increasing the clarity of vision
Which of the following is a key component to the model (M) variable in Beer's model for organizational change?
Environmental scanning
Which of the following leader actions would least likely increase follower dissatisfaction levels?
Lowering employee performance standards
Which of the following statements about a company's vision is most likely false?
The final destination for an organization is identified in its vision.
Which of the following is an approach that asks leaders to think about their organization as a set of interlocking systems and explains how changes in one system can have intended and unintended consequences for other parts of the organization?
Systems thinking approach
In the context of the rational approach to organizational change, which of the following occurs when leaders act to optimize their part of the organization at the expense of suboptimizing the organization's overall effectiveness?
Siloed thinking
What is the underlying cause for a huge percentage of failed change initiatives?
The leader is unable or unwilling to address organizational culture and capabilities issues.
The ________ component of the change model is where a change initiative becomes tangible and actionable because it consists of the development and execution of the change plan.
Process
The "S" in the SARA model refers to
Shock
In the ________ stage of coping with change, you start to question whether the company really knew what it was doing by letting you go and perhaps rationalize that they will probably be calling you back.
Rejection
In the context of the emotional approach to organizational change, identify a true statement about the charismatic authority system.
The locus of authority in this system rests with the individual possessing certain unusual qualities.
In the context of the emotional approach to organizational change, which of the following is defined as a particularly strong emotional reaction to, identification with, and belief in some leaders by some followers?
Charisma
Transformational Leadership
serves to change the status quo by appealing to followers' values and their sense of higher purpose.
According to Burns, ________ occurs when leaders and followers are in some type of exchange relationship to get needs met.
Transactional leadership
Which of the following statements about transformational leaders is most likely true?
They are inherently future oriented
Which of the following is the most important situational factor associated with charismatic leadership?
Presence or absence of a crisis
In the context of Bass's theory of transformational and transactional leadership, which of the following statements is true of transformational leaders?
They possess impression management skills.
Which of the following was developed by Bass to assess the extent to which leaders exhibited transformational or transactional leadership and the extent to which followers were satisfied with their leader and believed their leader was effective?
Multifactor Leadership Questionnaire (MLQ)
In the context of the Multifactor Leadership Questionnaire (MLQ), which of the following is assessed by the five transformational leadership factors?
the degree to which a leader instills pride in others