Leadership and Change Chapter 14

the formula for the rational approach to change is

C = D � M � P > R

according to Beer's model for organizational change, leaders can increase the amount of change by

increasing the clarity of vision

According to Beer's model for organizational change formula, what does C represent?

amount of change

Which of the following leader actions would LEAST likely increase follower dissatisfaction levels?

lowering employee performance standard

which of the following statements about a company's vision is most likely FALSE

the final destination for an organization is identified in its vision

The type of thinking that occurs when leaders act to optimize their part of the organization at the expense of suboptimizing the organization's overall effectiveness is known as:

siloed thinking

what is the underlying cause for a huge percentage of failed change initiatives

the leader is unable or unwilling to address organizational culture and capabilities issues

The _____ component of the change model involves the change initiative becoming tangible and actionable because it consists of the development and execution of the change plan.

process

the "S" in the SARA model refers to

shock

In the _____ stage of coping with change, you start to question whether the company really knew what it was doing by letting you go and perhaps rationalize that they will probably be calling you back.

rejection

The _____ authority system is associated with leaders thought to possess divine or superhuman qualities.

charismatic

transactional leadership

occurs when leaders and followers are in some type of exchange relationship in order to get needs met.

_____ leadership serves to change the status quo by appealing to followers' values and their sense of higher purpose.

transformational

Which of the following statements is most likely true of leaders?

All transformational leaders are charismatic.

Which of the following statements about transformational leaders is most likely true?

They are inherently future-oriented.

_____ takes place when followers do no more than abide by the policies and procedures surrounding change requests.

compliance

which of the following is the most important situational factor associated with charismatic leadership?

presence/absence of a crisis

according to Bass, transformational leaders most likely

possess impression manager skills

According to the Multifactor Leadership Questionnaire (MLQ), which type of leader avoids responsibilities, fails to make decisions, or is absent when needed?

Laissez-faire

Which component of transformational leadership most strongly correlates to the Five Factor Model (FFM) personality dimension of agreeableness?

Empowering others

the formula for the rational approach to change is

C = D � M � P > R

according to Beer's model for organizational change, leaders can increase the amount of change by

increasing the clarity of vision

According to Beer's model for organizational change formula, what does C represent?

amount of change

Which of the following leader actions would LEAST likely increase follower dissatisfaction levels?

lowering employee performance standard

which of the following statements about a company's vision is most likely FALSE

the final destination for an organization is identified in its vision

The type of thinking that occurs when leaders act to optimize their part of the organization at the expense of suboptimizing the organization's overall effectiveness is known as:

siloed thinking

what is the underlying cause for a huge percentage of failed change initiatives

the leader is unable or unwilling to address organizational culture and capabilities issues

The _____ component of the change model involves the change initiative becoming tangible and actionable because it consists of the development and execution of the change plan.

process

the "S" in the SARA model refers to

shock

In the _____ stage of coping with change, you start to question whether the company really knew what it was doing by letting you go and perhaps rationalize that they will probably be calling you back.

rejection

The _____ authority system is associated with leaders thought to possess divine or superhuman qualities.

charismatic

transactional leadership

occurs when leaders and followers are in some type of exchange relationship in order to get needs met.

_____ leadership serves to change the status quo by appealing to followers' values and their sense of higher purpose.

transformational

Which of the following statements is most likely true of leaders?

All transformational leaders are charismatic.

Which of the following statements about transformational leaders is most likely true?

They are inherently future-oriented.

_____ takes place when followers do no more than abide by the policies and procedures surrounding change requests.

compliance

which of the following is the most important situational factor associated with charismatic leadership?

presence/absence of a crisis

according to Bass, transformational leaders most likely

possess impression manager skills

According to the Multifactor Leadership Questionnaire (MLQ), which type of leader avoids responsibilities, fails to make decisions, or is absent when needed?

Laissez-faire

Which component of transformational leadership most strongly correlates to the Five Factor Model (FFM) personality dimension of agreeableness?

Empowering others